See all properties

Hotel Punta Esmeralda Playa del Carmen

3.0 star property
Beach hotel with outdoor pool, connected to a shopping center, near Punta Esmeralda Beach

Choose dates to view prices

Photo gallery for Hotel Punta Esmeralda Playa del Carmen

Beach
Front of property
1 bedroom, in-room safe, blackout drapes, soundproofing
Deluxe Double Room, 1 King Bed | Balcony
Outdoor pool
Steps away from Punta Esmeralda Beach, Punta Esmeralda offers a tranquil retreat with an outdoor pool and a restaurant. Connect to WiFi, unwind on the sun-kissed terrace, or explore nearby Gran Coyote Golf and Mamitas Beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$13 nightly
The total price is $19
Jul 1 - Jul 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

Hotel Bosque Caribe , 5th Av Zone

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 318 reviews
Hotel Bosque Caribe , 5th Av Zone
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 2.9 km
  • Gran Coyote Golf - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 3.2 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.4 km

Restaurants

  • ‪Naos - ‬7 min walk
  • ‪Illy Cafe - ‬7 min walk
  • ‪Hadar - ‬9 min walk
  • ‪Capella - ‬7 min walk
  • ‪Mole Mexican Contemporary Cuisine - ‬7 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Hotel Punta Esmeralda Playa del Carmen puts you within a 10-minute drive of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Resto Esmeralda, which serves breakfast and lunch. This Mediterranean hotel is also within a short drive of Playacar Beach and Playa del Carmen Maritime Terminal.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

What to do

  • Fishing nearby

Services

  • 24-hour front desk

Facilities

  • Built in 2017
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Resto Esmeralda - This family restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Punta Esmeralda Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Punta Esmeralda Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Punta Esmeralda Playa del Carmen?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Punta Esmeralda Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Punta Esmeralda Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Punta Esmeralda Playa del Carmen and nearby?

Have fun during the warmer months with activities nearby such as fishing. Hotel Punta Esmeralda Playa del Carmen also has an outdoor pool.

Are there restaurants at or near Hotel Punta Esmeralda Playa del Carmen?

Yes, there's an onsite restaurant, Resto Esmeralda.

What's the area around Hotel Punta Esmeralda Playa del Carmen like?

Hotel Punta Esmeralda Playa del Carmen is a short 13-minute walk from Punta Esmeralda Beach and 13 minutes' walk from Playa 88.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Punta Esmeralda Playa del Carmen Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Beach
Room
Biking
Walking
Taxi
Bed
Location
Towns
Neighborhoods

What guests liked

  • The rooftop pool and terrace offered a relaxing atmosphere with a great view of the city and ocean. (3 reviews)
  • The property is a short walk to a beautiful beach, with some rooms offering beach views. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
2-night trip

6/10

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
2-night trip

8/10

Near by a beatifull beach
21-night trip

2/10

Skip this place.
7-night trip

8/10

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
1-night trip

8/10

Very nice view, but not hot water
1-night trip

6/10

Nice room nice pool area
5-night trip

10/10

Excelente facilities and easy to move around
2-night trip

10/10

Property is not near the beach or shopping. Staff was nice.
3-night trip

4/10

I didn’t have cold water in my stay and they just told me that they can’t do nothing about it. And they didn’t have any room available to make the change. And they say they cannot make a refund. So, I just have to satay there and taking showers with cold water.

10/10

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
1-night trip

10/10

It was a good experience hope have best better deals next time
1-night trip

8/10

Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
1-night trip

6/10

The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
3-night trip

10/10

We were pleasantly surprised when we arrived at Punta Esmeralda! The staff was friendly and helpful, it was IMMACULATELY clean, comfortable and a great spot! Playa Punta Esmeralda was a 5 minute walk away and a beautiful beach! The little market across the street was great for snacks and drinks. 5th Ave was only a 50 peso taxi ride away. GREAT spot for the price! If you're looking for a wonderful 'boutique' hotel for your stay, this is the one!!

2/10

Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
4-night trip

8/10

Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.

2/10

Canadians stay away, you won't sleep due to 24/7 barking dogs and screaming children. Paper thin walls, windows and door. No shower curtain so bathroom soaked after a shower. Tv and safe did not work for entire two weeks. When I asked to switch rooms I was told I had to checkout at noon the next day and check back in at 3pm, so stupid. Breakfast, if they didn't run out, was white bread with one toaster for everybody, coffee with powdered creamer and warm juice. Whenever there was an issue the useless female at front desk just shrugged her shoulders. On Nov 30 at 2am, I e man beat another with a stick until he was down and out. Not a great area, very residential with not much around. Stay away, it is for Mexicans and international tourists.
No shower curtain
Ripped towel
The one towel you were allowed was ripped up
Only a few ends left for breakfast
14-night trip

6/10

I feel there are some mis-communications between this booking site and actual hotel. Example would be that Hotels.com said we would be booking Deluxe room with two Queen beds and hotel doesn’t even offer that option. Although the hotel was quick to accommodate us with two beds it made for an awkward exchange at check in and will rate higher due to that!
1-night trip

6/10

The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
3-night trip

2/10

I was shocked when we got dropped off here. We are a couple in our early 60s. We were given a room on the ground floor with no lock on the window in a very rough neighborhood. Dogs were barking and people were drinking right on the street in the middle of the day, The window in our room had a sheet to cover it. There was no hot water. At all. The sink faucet was broken. Shower head sprayed left and right but not straight down. We asked for a pillow. They said they had none. We asked for a blanket. We were shown a picture of a broken washing machine and were told we could not get a towel or a blanket. We asked to move and they said there were no other rooms. We left after the first night in fear of our safety and because we couldn’t sleep due to all of the noise. The door in the lobby scrapes across a metal threshold when opened and closed. It was a nightmare! Do NOT stay here. You have been warned!!
3-night trip

4/10

Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
1-night trip

4/10

We didn't like the location of the hotel as there is really nothing around (no restaurants, no café or shopping) and we didn't feel quite safe in the neighborhood. At night it was quite noisy with a lot of dog barking so we and our toddler had poor sleep. Unfortunately they had closed their restaurant without any notice which we were planning on using and the bar and events that they praise on their website don't exist at all. The staff was friendly though! Most terrible customer service we've ever experienced though was through expedia!
10-night trip

10/10

This hotel is located in the nothern part of the city. Contrary to what some have said, this area is safe, even in the evening when it's dark. The LED street lights are so bright, it looks like day time. Police car roam streets on a regular basis. So yes, we did feel safe walking the streets at night. It's a 45 minute walk on fith avenue to "El Centro", but you will find plenty of businesses on the way within 10 to 15 minutes of walking. Two public beaches are within walking distance. On 30th Avenue, you will be able to dine for less than 100 $ (Pesos). This is where locals do their shopping. We enjoyed our 11 night stay at this hotel. Remember, it's a 3 star proprety, bring your own coffee machine. There is a fridge.
11-night trip

4/10

Okay, i REALLY wanted to love staying here. We wanted to get away for the holidays, stay away from the resorts and support a smaller community outside of the craziness of the tourist area. I knew things may be subpar bc of the christmas vacationers. This location is super quiet and very close to one of the most beautiful, public (free) beaches in playa (beach 88) Unfortunately, thats where the perks kind of stop. The continental breakfast was brown apples and bimbo toast. I get it, i'm not expecting anything huge but be honest in the profile guys! We came down multiple times between 7:30-9:00 and often there were just the 'scrappy ends' left. The room we stayed in was modest. The FIRST room we stayed in had no windows, no toilet seat and no blanket. We toughed it one night and then the next day mentioned to the staff we were cold and the toilet seat was non-existent. They switched our room quickly that afternoon and put us on the 4th floor which was a huge gain from where we were originally that morning. I noticed I left my shampoo in the former room and asked the staff if they had collected it since it had only been 4 hours since we switched and the maid had 'thrown it out'. Beds were made but room never swept over 6 days of staying there. We would have even swept ourselves! no towels were given unless you asked 2-3 times. We were going to tip at the end of the stay but I couldn't after dropping the ball so many times.
7-night trip