See all properties

Hotel Punta Esmeralda Playa del Carmen

3.0 star property
Beach hotel with outdoor pool, connected to a shopping center, near Punta Esmeralda Beach

Choose dates to view prices

Photo gallery for Hotel Punta Esmeralda Playa del Carmen

Enjoy the serene beach scene with turquoise waters and a sandy shore.
Restful retreat with a neatly made bed and simple, clean design.
Relax by the ocean with a clear view of the city from our rooftop pool area, surrounded by lush greenery and comfortable outdoor seating.
Enjoy a city view from this balcony with a seating area, potted plants, and a pergola for shade.
Capital Punta Esmeralda offers a modern hotel experience with a prominent entrance and palm trees in front.
Steps away from Punta Esmeralda Beach, Punta Esmeralda offers a tranquil retreat with an outdoor pool and a restaurant. Connect to WiFi, unwind on the sun-kissed terrace, or explore nearby Gran Coyote Golf and Mamitas Beach.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$15 nightly
The total price is $20
Aug 22 - Aug 23
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Fan
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Fan
Separate bedroom
Blackout drapes/curtains
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Luxury

1 bedroom, in-room safe, blackout drapes, soundproofing

Double Suite Luxury

  • Sleeps 4

View all photos for Double Room Superior

1 bedroom, in-room safe, blackout drapes, soundproofing

Double Room Superior

  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, blackout drapes, soundproofing

Room Standard

  • Sleeps 2

View all photos for Suite Luxury

1 bedroom, in-room safe, blackout drapes, soundproofing

Suite Luxury

  • Sleeps 2

View all photos for Room Superior

1 bedroom, in-room safe, blackout drapes, soundproofing

Room Superior

  • Sleeps 2

Similar properties

Presidential Suite | Private kitchen

Casa Kaoba Hotel & Suites

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
8.6 out of 10, Excellent, 763 reviews
The price is $53
$41 nightly
$53 total
Total includes taxes and fees
Aug 27 - Aug 28
Casa Kaoba Hotel & Suites
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Gran Coyote Golf - 3 min drive - 2.2 km
  • Mamitas Beach - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.9 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.4 km

Restaurants

  • ‪Naos - ‬7 min walk
  • ‪Illy Cafe - ‬7 min walk
  • ‪Hadar - ‬9 min walk
  • ‪Capella - ‬7 min walk
  • ‪Mole Mexican Contemporary Cuisine - ‬7 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Hotel Punta Esmeralda Playa del Carmen puts you within a 10-minute drive of Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool or grab a bite to eat at Resto Esmeralda, which serves breakfast and lunch. This Mediterranean hotel is also within a short drive of Playacar Beach and Playa del Carmen Maritime Terminal.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

What to do

  • Fishing nearby

Services

  • 24-hour front desk

Facilities

  • Built in 2017
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Resto Esmeralda - This family restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Punta Esmeralda Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Punta Esmeralda Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Punta Esmeralda Playa del Carmen?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Punta Esmeralda Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Punta Esmeralda Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Punta Esmeralda Playa del Carmen and nearby?

Have fun during the warmer months with activities nearby such as fishing. Hotel Punta Esmeralda Playa del Carmen also has an outdoor pool.

Are there restaurants at or near Hotel Punta Esmeralda Playa del Carmen?

Yes, there's an onsite restaurant, Resto Esmeralda.

What's the area around Hotel Punta Esmeralda Playa del Carmen like?

Hotel Punta Esmeralda Playa del Carmen is a short 13-minute walk from Punta Esmeralda Beach and 13 minutes' walk from Playa 88.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Punta Esmeralda Playa del Carmen Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Biking
Walking
Taxi
Bed
Water
Breakfast
Towns

Reviews

10/10 Exceptional

Amazing place and people
Mackenzie, 8-night trip

8/10 Very good

Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Mathias, 2-night trip

8/10 Very good

Near by a beatifull beach
Hector, 21-night trip

6/10 Good

Far from 5ta but close to beaches ⛱️
Nancy, 11-night trip

6/10 Good

Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
JUAN, 1-night trip

6/10 Good

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
David, 2-night trip

2/10 Poor

Skip this place.
Kayleen, 7-night trip

8/10 Very good

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Denis, 1-night trip

8/10 Very good

Very nice view, but not hot water
JOSUE ANGEL, 1-night trip

6/10 Good

Nice room nice pool area
Nathalie, 5-night trip

10/10 Exceptional

Excelente facilities and easy to move around
Aaron Sandy Damian, 2-night trip

10/10 Exceptional

Property is not near the beach or shopping. Staff was nice.
Sandra, 3-night trip

4/10 Fair

Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
Martin, 2-night trip

10/10 Exceptional

great hotel

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
Alexey, 1-night trip

10/10 Exceptional

It was a good experience hope have best better deals next time
Luis Alberto Castro, 1-night trip

8/10 Very good

Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
Madelaine, 1-night trip

4/10 Fair

I didn’t have cold water in my stay and they just told me that they can’t do nothing about it. And they didn’t have any room available to make the change. And they say they cannot make a refund. So, I just have to satay there and taking showers with cold water.

10/10 Exceptional

We were pleasantly surprised when we arrived at Punta Esmeralda! The staff was friendly and helpful, it was IMMACULATELY clean, comfortable and a great spot! Playa Punta Esmeralda was a 5 minute walk away and a beautiful beach! The little market across the street was great for snacks and drinks. 5th Ave was only a 50 peso taxi ride away. GREAT spot for the price! If you're looking for a wonderful 'boutique' hotel for your stay, this is the one!!

6/10 Good

The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
Richard, 3-night trip

8/10 Very good

Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.

6/10 Good

Interesting stay

I feel there are some mis-communications between this booking site and actual hotel. Example would be that Hotels.com said we would be booking Deluxe room with two Queen beds and hotel doesn’t even offer that option. Although the hotel was quick to accommodate us with two beds it made for an awkward exchange at check in and will rate higher due to that!
Michelle, 1-night trip

2/10 Poor

Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
Erin, 4-night trip

6/10 Good

The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
mike, 3-night trip

2/10 Poor

Stay away from here or be frustrated

Canadians stay away, you won't sleep due to 24/7 barking dogs and screaming children. Paper thin walls, windows and door. No shower curtain so bathroom soaked after a shower. Tv and safe did not work for entire two weeks. When I asked to switch rooms I was told I had to checkout at noon the next day and check back in at 3pm, so stupid. Breakfast, if they didn't run out, was white bread with one toaster for everybody, coffee with powdered creamer and warm juice. Whenever there was an issue the useless female at front desk just shrugged her shoulders. On Nov 30 at 2am, I e man beat another with a stick until he was down and out. Not a great area, very residential with not much around. Stay away, it is for Mexicans and international tourists.
No shower curtain
Ripped towel
The one towel you were allowed was ripped up
Only a few ends left for breakfast
Phillip, 14-night trip

4/10 Fair

Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
Sue, 1-night trip