Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.
VIP Access
$247 nightly
The total price is $302
$302 total
Jun 28 - Jun 29
Total with taxes and fees
Popular amenities
Free parking
Free WiFi
Air conditioning
Why we love this property
Beach paradise
This all-inclusive hotel offers a white sand beach with free cabanas, towels, and loungers. Beachside massages and waterfront dining complete the scene.
Work and play paradise
Downtown location offers business facilities and coworking spaces. Guests can relax at the spa or bars after a busy day. The entertainment district awaits.
Waterfront wellness
Beachside massages and full-service spa treatments await at this waterfront sanctuary. A hot tub, sauna, and yoga classes create a holistic escape.
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
What's nearby
Quinta Avenida - 2 min walk - 0.2 km
Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Central Square - 8 min walk - 0.7 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Restaurants
Bloody Mary Food Drinks & Rock - 2 min walk
Ah Cacao Chocolate Café - 2 min walk
Señor Frogs - 2 min walk
Euro Grill - 3 min walk
Lobby Bar - 1 min walk
About this property
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can spend time at the beach enjoying free cabanas, beach massages, and sun loungers, plus you'll be just steps from Quinta Avenida. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the pool and helpful staff.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
DONE
Hotel size
524 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
7 restaurants
5 bars/lounges
3 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Pool table
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Parasailing nearby
Working away
24-hour business center
Meeting room
Computer station
Coworking spaces
Conference space (6781 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
3 outdoor pools
Bicycle parking
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local culture & ecosystem education
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
Water dispenser
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar near toilet
Grab bar in shower
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free rollaway/extra bed
What to enjoy
Private indoor hot tub
In-room massage
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Dining
Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive
Frequently asked questions
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there are 3 outdoor pools.
Are pets allowed at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has 3 poolside bars, 5 bars, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there are 7 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive like?
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travelers say the area is walkable and good for shopping.
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Reviews
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The pool area was incredible, with great options for both lively and quiet experiences, and excellent service to match. (119 reviews)
The spa was highly praised for being very relaxing and offering great massages. (41 reviews)
Breakfast options were vast and the quality was always top-notch with a wide variety of fresh and delicious food. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Location
Entertainment
Drinks
Trip
Recreation
Reviews
Verified
10/10 Exceptional
Mar 2, 2026
Staff were lovely, room was very clean with comfy bed.
Leo
Leo, 7-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Amenities are great, all staff are wonderful, and the food was great!! Will absolutely stay here again
Rachel Christine
Rachel Christine, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Clean room, great staff, restaurants were fantastic.
Mark Alan
Mark Alan, 7-night trip
Verified
8/10 Very good
Feb 16, 2026
Friendly staff, clean rooms
Elizabeth
Elizabeth, 5-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Clean resort, great service, excellent restaurants
Shelby
Shelby, 10-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Beautiful resort with a great food
Indira Dinka
Indira Dinka, 7-night trip
Verified
8/10 Very good
Jan 31, 2026
The hotel is very clean and the staff are super friendly and helpful.
Helen Pearl
Helen Pearl, 10-night trip
Verified
10/10 Exceptional
Jan 17, 2026
perfect stay! super relaxing, amazing food
Joseph
Joseph, 7-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Staff was excellent
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
Mar 13, 2026
The staff was incredible. Our room had a pool view, which was an unexpected bonus.
Kimberly
Kimberly, 7-night trip
Verified
8/10 Very good
Jan 11, 2026
Really enjoyed this property and the entertainment staff is great and food is delicious
Brandon
Brandon, 8-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Everything was great, staff were super friendly, food was delicious, Rooms super clean
Cinthya Paola
Cinthya Paola, 8-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Great stay,
The perfect location, right down town for impromptu exploring but also with plenty of events and activoties if you plan on staying in the resort as well.
The food was delicious, rooms were clean and the staff was fantastic. Entertainment was fun and varied as well.
Would love to come back
Kathleen
Kathleen, 5-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Service, food, pool, and entertainment was amazing! We had a wonderful time! I recommend this resort.
Holly Susanne
Holly Susanne, 4-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Rooms are great and spacious and the staff is super friendly
Ahmed
Ahmed, 5-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The staff were incredibly friendly and the room was larger than expected with beautiful details like a hammock on each private deck.
Amanda Joyce
Amanda Joyce, 4-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Rooms impeccable, staff A1, pool outstanding.
Theodore
Theodore, 5-night trip
Verified
10/10 Exceptional
Feb 6, 2026
The room was very clean and the staff were lovely! So many wonderful amenities available.
Rosalyn Eve
Rosalyn Eve, 5-night trip
Verified
8/10 Very good
Feb 1, 2026
Very Clean! Staff extremely friendly. It has a very good vibe.
Ana
Ana, 7-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean room, excellent service, great amenities, delicious food.
Danielle
Danielle, 7-night trip
Verified
8/10 Very good
Feb 10, 2026
Staff were amazing. Nightly entertainment was fabulous. Assortment of restaurants and food were great!
Janet Anne
Janet Anne, 8-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Very clean room, helpful staff! Would recommend
Noah
Noah, 6-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Clean rooms, great staff, very good amenities, good variety of food and very good quality.
Lynn Marie
Lynn Marie, 10-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Great food and outstanding service. Beautiful grounds and clean
Scott
Scott, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2026
This was the best all inclusive we've experienced! Beautiful, spotless facilities and grounds, outstanding roomroom,