When we check in the refrigerator didn't work, no soap in the dispenser. These should have been checked after cleaning. The shower leaks and it was very obvious, even housekeeping when they cleaned the room could tell it leaked. Cleanliness in the dining room was next to nothing, only one middle age lady who was training another employee was cleaning the tables after people left. The male African American was in the back with the door closed, rarely came out except to get breakfast and return. The male with a red beard was watching movies on an ipod, never left the desk. My wife actually cleaned the coffee area because it was stained with coffee and or tea. We used hot water and the same with our table. This happened Tuesday, Wednesday & Thursday during our stay. It may be independent owned but Hilton is on the name.