See all properties

Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels
Eco Luxury Executive Suite 2 Double 3-4 | Pillowtop beds, in-room safe, individually decorated
Outdoor pool, sun loungers
Balcony
Eco Luxury Queen Suite - Infinity pool 9 | In-room dining

Reviews

8.2 out of 10
Very good
Located in the heart of Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only offers a serene retreat with a rooftop terrace and lush garden. Enjoy sun-kissed moments by the outdoor pool or take advantage of express check-in and check-out services. Multilingual staff are always ready to assist, while beach towels and concierge services ensure your stay is hassle-free.

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach towels
  • Casino shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $54
includes taxes & fees
$42 per night
May 2 - May 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
  • Ocean view
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | Pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Furnished balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
  • Partial sea view
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | Pillowtop beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | Pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
  • 390 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | Pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Sofa bed
Separate bedroom
  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Beach/ocean view

Hotel Kay Adults Only

  • Pool
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
6.4 out of 10, 45 reviews
The price is $62
includes taxes & fees
$49 per night
Apr 27 - Apr 28
Hotel Kay Adults Only
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 13 min walk - 1.2 km
  • Punta Esmeralda Beach - 14 min walk - 1.2 km
  • Quinta Avenida - 16 min walk - 1.4 km
  • Playa del Carmen Main Beach - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Casino shuttle (surcharge)

Restaurants

  • ‪Salento - ‬11 min walk
  • ‪Ojo de Agua - ‬10 min walk
  • ‪Crisol - ‬4 min walk
  • ‪Quadra Café - ‬9 min walk
  • ‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Mamitas Beach. Guests can enjoy the outdoor pool or take advantage of nearby parasailing. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Street parking available
DONE

Offsite

    • Casino shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

What to do

  • Beach nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1000 will be collected before check-in

Optional extras

  • Casino shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: PayPal.

Also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only offer free cancellation for a full refund?

Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Zen Suites on 5th Avenue - Adults Only?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Zen Suites on 5th Avenue - Adults Only?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ocean Zen Suites on 5th Avenue - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Ocean Zen Suites on 5th Avenue - Adults Only and nearby?

Have fun with nearby activities like boat tours, jet skiing, and power boating. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Does Ocean Zen Suites on 5th Avenue - Adults Only have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Ocean Zen Suites on 5th Avenue - Adults Only like?

Ocean Zen Suites on 5th Avenue - Adults Only is in Luis Donaldo Colosio, a short 16-minute walk from Quinta Avenida and 16 minutes' walk from Playa del Carmen Main Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Beach
View
Location
Service staff
Walking
Lobby
Restaurant
Couples
Building

What guests liked

  • The property is close to a clean and quiet beach, with a lovely view from the rooftop pool. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Close to the beach and plenty of food options close by.

6/10 Good

The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Dawn, 3-night trip

6/10 Good

Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
MARIA, 1-night trip

10/10 Exceptional

The room was clean, comfortable and spacious. the location was fantastic
Bonnie, 1-night trip

10/10 Exceptional

Lovely quiet hotel

We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Robin, 1-night trip

10/10 Exceptional

The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Esmeralda Nava, 7-night trip

10/10 Exceptional

We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
Ronald, 4-night trip

6/10 Good

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
Steve, 3-night trip

8/10 Very good

Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Ute, 2-night trip

8/10 Very good

Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Francessca, 2-night trip

10/10 Exceptional

Perfect
Jimmy, 14-night trip

6/10 Good

A lot of noise in the morning early.
gabriel, 1-night trip

8/10 Very good

Ok
christopher, 1-night trip

2/10 Poor

Do not recommend

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Carlos, 7-night trip

8/10 Very good

A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
Jean-Sebastien, 2-night trip

4/10 Fair

Do not go there Trust me

Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Jaime, 1-night trip

6/10 Good

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
Scottie, 1-night trip

2/10 Poor

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

2/10 Poor

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
Genise, 3-night trip

6/10 Good

Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
marja, 2-night trip

4/10 Fair

Terrible

Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
Matthew, 1-night trip

10/10 Exceptional

"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel's location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can't wait to come back and visit again!"
Campos, 2-night trip

2/10 Poor

When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
Mauricio, 8-night trip

10/10 Exceptional

It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.

6/10 Good

Azam, 4-night trip