Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
24/7 front desk
Gym
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Pool bar
Room service
Airport shuttle
Terrace
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Garden
$78 nightly
The total price is $97
$97 total
Aug 8 - Aug 9
Total includes taxes and fees
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Standard Double Room
Standard Double Room
8.88.8 out of 10
Excellent
28 reviews
(28 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Ceiling fan
301 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
377 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Junior Suite with terrace and city view
Junior Suite with terrace and city view
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
377 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Double Room Single Use
Double Room Single Use
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Ceiling fan
301 sq ft
Sleeps 1
1 Double Bed
View all photos for Double room with balcony
Double room with balcony
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
258 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed
View all photos for Double room with terrace and city view
Double room with terrace and city view
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
301 sq ft
City view
Sleeps 2
1 King Bed OR 2 Queen Beds
View all photos for Room Standard
Room Standard
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
301 sq ft
Sleeps 2
View all photos for Room Standard
Room Standard
301 sq ft
Sleeps 4
View all photos for Suite Junior
Suite Junior
376 sq ft
Sleeps 2
View all photos for Suite Junior with Street View
Suite Junior with Street View
430 sq ft
Sleeps 2
View all photos for Room Standard
Room Standard
301 sq ft
Sleeps 3
View all photos for Double Room Standard
Double Room Standard
301 sq ft
Sleeps 2
View all photos for Room Standard
Room Standard
10.010.0 out of 10
Exceptional
1 review
(1 review)
301 sq ft
Sleeps 4
View all photos for Room Standard
Room Standard
301 sq ft
Sleeps 4
View all photos for Room Standard
Room Standard
301 sq ft
Sleeps 1
View all photos for Double Room Standard with Street View
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 9 min walk - 0.8 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Mamitas Beach - 14 min walk - 1.2 km
Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
Playacar Beach - 19 min walk - 1.7 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
Airport shuttle (surcharge)
Restaurants
Don Sirloin - 2 min walk
La Ceiba de la 30 - 1 min walk
Vips - 2 min walk
Nativo - 1 min walk
Tortas Santa Fe - 2 min walk
About this property
HM Playa del Carmen
HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.
Languages
English, German, Spanish
At a glance
DONE
Hotel size
91 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite valet parking
Onsite parking limited
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Horse riding nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
50-cm plasma TV
Cable TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen
Frequently asked questions
Does HM Playa del Carmen offer free cancellation for a full refund?
Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at HM Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Playa del Carmen?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by HM Playa del Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.
Is there an onsite casino at HM Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at HM Playa del Carmen and nearby?
Have fun with nearby activities like fishing and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near HM Playa del Carmen?
Yes, there's an onsite restaurant.
What's the area around HM Playa del Carmen like?
HM Playa del Carmen is a short 13-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.
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HM Playa del Carmen Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bar
Beach
Restaurant
Food
Shower
Water
What guests liked
The pool area was a great place to relax, with many guests praising its cleanliness, amenities, and convenient location. (23 reviews)
Breakfast was plentiful, varied, and satisfying with many options available. (22 reviews)
The property's location is perfect for exploring the beach and town, with easy access to public beaches and scenic walking routes. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 26, 2025
We like the location.
Froila
Froila, 1-night trip
10/10 Excellent
Jun 19, 2025
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Moises Alberto
Moises Alberto, 6-night trip
10/10 Excellent
Jun 9, 2025
People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.
Francisco
Francisco, 8-night trip
10/10 Excellent
May 27, 2025
Unique, quiet and very closed to everything
Charitsa
Charitsa, 6-night trip
10/10 Excellent
Apr 6, 2025
Perfect location, beautiful pool, perfect drinks, gorgeous room
kerry
kerry, 1-night trip
8/10 Good
Dec 30, 2024
Great location, very close to the shopping area.
Luda
Luda, 3-night trip
10/10 Excellent
Mar 29, 2025
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
Irene
Irene, 3-night trip
10/10 Excellent
Feb 23, 2025
Few blocks from 5th ave
Great location and friendly staff.
Lee
Lee, 8-night trip
8/10 Good
Jan 19, 2025
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
melanie
melanie, 3-night trip
8/10 Good
Jun 5, 2025
Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!
Margarita
Margarita, 3-night trip
8/10 Good
Apr 19, 2025
Clean, comfortable, and hospitable stay
The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
Kathleen M
Kathleen M, 1-night trip
10/10 Excellent
Dec 25, 2024
Excellent breakfast!
Zuleyka
Zuleyka, 3-night trip
10/10 Excellent
Mar 27, 2025
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
Jeanne
Jeanne, 6-night trip
6/10 Okay
Dec 31, 2024
It’s walkable and convenient to shop and eat.
Hok Fei
Hok Fei, 3-night trip
6/10 Okay
Jun 24, 2025
If you need an affordable stay at Cancun this hotel is fine! There was nothing alarming about the area but nothing super special either. It wasn't a luxurious hotel although you can tell that maybe once it was. It smells a little funny, just like mop water but it passes in comfort and has everything you actually need. Like an iron, it wasn't in the room but we could get it from the front desk. The food was a 5/10… but the staff was very kind!!!
Alondra Gonzalez
Alondra Gonzalez, 3-night trip
10/10 Excellent
Mar 2, 2025
I would come back
This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa.
mary claire
mary claire, 8-night trip
10/10 Excellent
Oct 1, 2024
Friendly hotel beautiful hotel totally worth it
Guillermo
Guillermo, 5-night trip
8/10 Good
Oct 15, 2024
It was nice, a bit far from the Quinta but walkable
Kimberly
8/10 Good
Jan 5, 2025
Staff top notch.Breakfast 3/5
Riccardo
Riccardo, 5-night trip
10/10 Excellent
May 28, 2024
Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
Gabriela
Gabriela, 5-night trip
10/10 Excellent
Oct 14, 2024
Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet.
jacquelinne
jacquelinne, 3-night trip
10/10 Excellent
Sep 25, 2024
Very nice place. The service was good and we had a lovely stay at HM
Karoline
Karoline, 3-night trip
10/10 Excellent
Nov 26, 2023
Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
Orlando
Orlando, 4-night trip
10/10 Excellent
Oct 25, 2023
This is the second time we stay there and we loved it.
Diana
Diana, 6-night trip
10/10 Excellent
Oct 28, 2023
Great little hotel, friendly attentive staff, good drinks and serene atmosphere.