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Krystal Grand Cancun All Inclusive

4.0 star property
Beachfront hotel with spa, near Gaviota Azul Beach

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Photo gallery for Krystal Grand Cancun All Inclusive

Exterior
Altitude Corner Suite, Partial Ocean view | 1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
4 outdoor pools, pool umbrellas, sun loungers
Presidential Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds
Located near La Isla Shopping Mall, Krystal Grand Cancun All Inclusive is a haven for sun-seekers. Soak up the sun on white sand beaches, unwind with aromatherapy at Krystal Spa, or enjoy a refreshing cocktail at one of the three poolside bars. With in-room WiFi and helpful staff nearby to assist with tour arrangements or concierge services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free babysitting
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach club on site

For families (6)

  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$186 nightly
The total price is $229
Jun 18 - Jun 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Suite King, Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 549 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Room, Multiple Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 947 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 474 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite, Partial Ocean view

Altitude Corner Suite, Partial Ocean view | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Corner Suite, Partial Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 474 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Master Suite, Ocean front

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 1054 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Partial Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 474 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Suite 2 double beds, Boulevard view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 549 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Partial Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 474 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room, 1 King Bed, Sea View

1 bedroom, premium bedding, down comforters, pillowtop beds

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 1421 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Altitude Suite King, Boulevard View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
  • 549 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Krystal Cancun All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,084 reviews
The price is $297
$242 nightly
$297 total
Total includes taxes and fees
Jun 15 - Jun 16
Krystal Cancun All Inclusive
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About the neighborhood

Map
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 1 min walk - 0.0 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Caracol Beach - 11 min walk - 1.0 km
  • Hotel Zone Beaches - 9 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Hooters - ‬6 min walk
  • ‪Mandala - ‬6 min walk
  • ‪The Moongate - ‬2 min walk
  • ‪Monkey Business - ‬5 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬7 min walk

About this property

Krystal Grand Cancun All Inclusive

At Krystal Grand Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from Gaviota Azul Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Restaurante Ayami, one of 8 restaurants, serves dinner. Other highlights include 6 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff and beach location.

All inclusive

All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 398 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Free babysitting
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free babysitting
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Beach club (surcharge)
  • Yoga classes
  • Beach volleyball
  • Pool table
  • Snorkeling nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free extra futon
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Restaurante Ayami - This restaurant serves dinner only. Reservations are required.
La Taquería - This family restaurant serves dinner only. Open daily.
The Grill - This family restaurant serves lunch and dinner. Open daily.
Risotto - This restaurant serves dinner only. Reservations are required. Open daily.
Red Fish - This seafood restaurant serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.10 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Access to the Infinite pool is available only for guests staying at the Altitude Tower

Frequently asked questions

Does Krystal Grand Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Cancun All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Krystal Grand Cancun All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Krystal Grand Cancun All Inclusive?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Krystal Grand Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Cancun All Inclusive also has 6 bars, a fitness center, and beach cabanas, as well as spa services, a picnic area, and a garden.

Are there restaurants at or near Krystal Grand Cancun All Inclusive?

Yes, there are 8 onsite restaurants.

Does Krystal Grand Cancun All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Grand Cancun All Inclusive like?

Krystal Grand Cancun All Inclusive is a short 1-minute walk from Gaviota Azul Beach and 6 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

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Krystal Grand Cancun All Inclusive Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Food
Location
Restaurant
View
Air conditioning
Elevator
Drinks

Reviews

8/10

The best thing was the beach and stopping store walking distance.
5-night trip

10/10

Very nice, beautiful beaches
2-night trip

10/10

Wonderful resort, many restaurant options.Just make sure you make reservations ahead, so you don't miss out. The beach location is superb.
3-night trip

10/10

Great beach access!!

10/10

It was a great time. Our concierge Janer was great! I will definitely be coming back
3-night trip

10/10

Great service!
3-night trip

8/10

The staff was very good. The food needed to be improved for an all inclusive. The beach area was nice the rooms were good also. Enjoyed my trip.
3-night trip

10/10

This resort truly sounds like a delightful place to stay. The accommodations must have been exceptional, creating a memorable experience. It's wonderful place to enjoyed my time. Such positive feedback speaks volumes about the resort's quality. I hope others have the chance to experience the same level of satisfaction.
2-night trip

8/10

The location is great and the beach is beautiful. Some of the servers are kind of rude but overall it was a good experience.
3-night trip

10/10

Todo excelente
2-night trip

8/10

Good location and staff were nice. The food for the reservation required restaurants were average. Buffet was great. Overall good stay and will stay again
4-night trip

10/10

The food was good!
2-night trip

10/10

Jesus Curtz was the best waiter! He was happy and very attentive! Was the best! Also, Juan Pablo helped us sooooo much we can never say enough thanks for these two. It was a great experience. We stayed at the Altitude and loved it, top floor! What a view. It is a must to book!
7-night trip

8/10

Staff was great! Janer was very helpful when needed!
4-night trip

10/10

Beautiful hotel, the beach is awesome for stay all day, my little girl love the pool
6-night trip

10/10

Great experience overall. The personal service via whatapp really be helpful. The staffs are nice and easy to communicate. Highly recommended given the price.
7-night trip

6/10

Nice location, beaches, and pools. But the rooms smell very bad.
4-night trip

6/10

Food service is a joke
9-night trip

10/10

Everything was amazing the staff the food the pool by the beach ! I recommend this my main one to choose when I fly to Cancun 🌟
6-night trip

10/10

Me and my husband really enjoy our stay and the variety of activities and food. We love to eat and the food was very good. The staff was very helpful and friendly in anything we needed. The room was clean and a comfy bed what we loved most was the beach. Definitely we will stay here again.
2-night trip

4/10

Property is clean. Lines to restaurants are outrageous and not that many food choices. There is a hibachi place impossible to get a reservation. Food in general super salty. Kids club smells like mold. Waiters and service is super slow
4-night trip

10/10

I’ve been here multiple times and have yet to be disappointed. Great staff, great food, great times!
5-night trip

10/10

Everything was great we really enjoyed our visit, with great people and great food!! Activities for all the family.
3-night trip

6/10

Overall, it was a decent trip. The rooms need to be renovated and the elevators definitely need to be fixed. If you do stay here, I recommend reserving a room in the Altitude tower as it's a newer building. The food was decent, but the breakfast, lunch, and dinner buffet surpassed the other restaurant options. All said, the beach and staff exceeded expectations (especially Janer and Mark). Overall, it was worth the price we paid for the trip. If anyone knows what the different color wristbands are, please let me know (it's killing me not knowing what each color denotes. I would stay here again.
4-night trip

8/10

Krystal Grand was a great value and a great location. The restaurants were fantastic, particularly Ayami. I would highly recommend this all inclusive resort to anyone.
9-night trip