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Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

3.5 star property
Hotel with outdoor pool, near Tortuga Beach

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Photo gallery for Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
View from property
Superior Suite, 2 Bedrooms, Lagoon View | Private kitchen | Mini-fridge, microwave, stovetop, coffee/tea maker
Exterior
Junior Suite, 1 King Bed, Lagoon View | View from room
Located near Tortuga Beach and Langosta Beach, Casa Tortugas Boutique Hotel is a tranquil retreat. Relax on the sun-kissed terrace or lounge by the pool with your family, enjoying WiFi access throughout your stay. Guests rave about the helpful staff who make their experience unforgettable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Limited hour front desk

Feel at home (6)

  • Children's pool
  • 2 bedrooms
  • Kitchenette
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View | 2 bedrooms, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
2 bedrooms
  • 646 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | Living area | TV, Netflix, streaming services

Luxury Suite, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
2 bedrooms
  • 592 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | 2 bedrooms, in-room safe, desk, laptop workspace

Luxury Suite, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Separate bedroom
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View | 2 bedrooms, in-room safe, desk, laptop workspace

Superior Suite, 2 Bedrooms, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
2 bedrooms
  • 753 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Exclusive Studio, Ocean View, Annex Building

Exclusive Studio, Ocean View, Annex Building | 2 bedrooms, in-room safe, desk, laptop workspace

Exclusive Studio, Ocean View, Annex Building

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Ceiling fan
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area | TV, Netflix, streaming services

Economy Suite, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Mini-fridge
TV
Ceiling fan
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen | 2 bedrooms, in-room safe, desk, laptop workspace

Comfort Studio Suite, 1 King Bed, Kitchen

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
TV
Ceiling fan
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 2 min walk - 0.2 km
  • Langosta Beach - 19 min walk - 1.6 km
  • Cancun Convention Center - 4 min drive - 3.5 km
  • Playa Tortugas - 4 min drive - 3.2 km
  • La Isla Shopping Mall - 9 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive

Restaurants

  • ‪Club InterContinental - ‬3 min drive
  • ‪Breakfast - ‬9 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪RIU Caribe Pizzeria - ‬9 min walk

About this property

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem puts you just a 5-minute drive from Tortuga Beach and Langosta Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. A children's pool, a terrace, and a garden are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 3.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool
  • Children's books

What to do

  • Beach nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • 2 bedrooms
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of USD 29
  • Credit card charges are subject to an extra charge of 3.5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 02284881

Also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem offer free cancellation for a full refund?

Yes, Casa Tortugas Boutique Hotel, An Authentic Hidden Gem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

No, this hotel doesn't have a casino, but Dubai Palace Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.

What is there to do at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem and nearby?

Have fun with nearby activities like boat tours, scuba diving, and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Casa Tortugas Boutique Hotel, An Authentic Hidden Gem like?

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem is located near Tortuga Beach in Zona Hotelera, a short 16-minute walk from Cancun Golf Club at Pok Ta Pok and 16 minutes' walk from Langosta Beach.

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Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Lagoons
Family friendly
Rooftop bar
Location
Ferry
Beach
Building

What guests liked

  • The pool area was described as peaceful, beautiful, lovely, and breathtaking with stunning views. (22 reviews)
  • The property is close to Tortuga beach and offers a ferry to Isla Mujeres, providing easy access to the beach and a local experience. (5 reviews)
  • Breakfast was not provided at the property, but guests were able to purchase items from a nearby store to prepare their own breakfast. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The stay here was amazing !! The staff is so friendly and it was just so relaxing and beautiful here.
madison, 4-night trip

10/10 Exceptional

Amazing hotel

Amazing stay at Casa Tortugas! Beautiful pool and rooftop bar as well as lovely rooms. Location is great and restaurants nearby are very nice, as well as ferry opposite to Isla Mujeres being very useful.
Zoe, 5-night trip

10/10 Exceptional

Not to hot, not to cold, it was just right!

I spent 4 wonderful nights at this near perfect property
Jay, 4-night trip

10/10 Exceptional

The stay in Casa Tortugas was amazing! Beautiful views from the terrace, peaceful pool next to the lake. We loved it.
Natalia, 4-night trip

10/10 Exceptional

Best coffee ever!

It was a short but wonderful stay. We hope to come back next year.
DENISE, 2-night trip

10/10 Exceptional

Zen living in Cancun

Truly elegant...zen paradise such incredibly managed by a most humble and classy artistic family.i felt like a king in this very private paradise
Rooftop cafe
Pool on the lagoon side
Monte, 2-night trip

10/10 Exceptional

Amazing boutique hotel

Beautiful boutique hotel. Super comfortable, friendly staff. Amazing pool area facing the lagoon. Spectacular bar on the top floor with breathtaking views. Highly recommend. Will return back.
Ricardo, 3-night trip

10/10 Exceptional

Very lovely place with great breakfast and drinks on a gorgeous rooftop. Staff is friendly, pool is nice and you’re out of the gross touristy part of the hotel zone. Would totally go back!
Andrea, 2-night trip

10/10 Exceptional

Great architecture, good location and a nice view from the lawn. Worth the stay
Naf, 3-night trip

10/10 Exceptional

Beautiful property and very caring staff A home away from home Thanks for a wonderful stay !
Cynthia, 3-night trip

10/10 Exceptional

We love this place even after staying so many places in Cancun over the years. It was quaint and charming. It felt luxurious without all the crowds and not having to pay for things and services you don’t need
Dana, 3-night trip

10/10 Exceptional

The view, and the location is perfect!!
sonia, 2-night trip

8/10 Very good

Very quiet and pleasant Boutique Hotel with Kitchen. The kitchen equipment could be a bit better. But all in all we were satisfied.
Igor, 4-night trip

10/10 Exceptional

Escape from Cancun Craziness

Wonderfully peaceful, warm, and welcoming place 5 min walk to Isla Mujer Ferry. Away from the craziness of the Zona Hotelera. Enjoyed beautiful sunset on hotel’s private rooftop guest reception. Highly recommend.
Lawrence, 2-night trip

10/10 Exceptional

We stayed there 2 days and it was perfect. It was not look pretty from outside but the room was awesome.
Amartuvshin, 2-night trip

8/10 Very good

The property location is wonderful. It sure is a hidden gem. The exclusive studio with ocean view room is exceptionally beautiful. Host of the property is amazing too, they were very accommodating and always available. Prior to our checkin they offered shuttle pickup and even drop off for no extra charges. I am booking with them for all my future Mexico trips.
Nikita, 3-night trip

10/10 Exceptional

Nice hotel at a good price.
3-night trip

10/10 Exceptional

Great views and nicely kept facility. Staff went out of their way to make sure our stay was pleasant
Guillermo, 2-night trip

10/10 Exceptional

Hidden gem FOR SURE!

Book this for the roof top experience! Drinks are fantastic up there! Beds were great, bedroom was cold. Cute little kitchen. Family owned and service was GREAT! Centrally located. Will return!
Kelly, 4-night trip

10/10 Exceptional

-Beautiful hotel, safe, quiet, hidden from tourist areas. -2 entrance gates for extra security. -A/c works great -very accommodating staff (prefer to use WhatsApp after check in) -Firm comfortable beds -Pool/view/seating is wonderful -No laundry on site but they work with an external laundry service -Rooftop cafe/bistro is a bit expensive but you pay for the view Beautiful hidden gem!
Tyler, 3-night trip

10/10 Exceptional

Amazing place with wonderful, caring staff! Stay there was absolutely exceptional!
Valerie, 6-night trip

10/10 Exceptional

This hotel is most definitely a “hidden gem” and we loved our stay at this gorgeous boutique hotel. Our rooms over looking the lagoon were truly fabulous. Alex and the team were wonderful, and make sure you go for breakfast at the roof terrace and in the evening the delicious cocktails. The views are simply stunning and the setting, dreamy. Thank you so much for looking after us and we will be sure to return when visiting Cancun.
Tracey, 5-night trip

10/10 Exceptional

Great place to stay ! Location is perfect for what I was looking for
rolando, 5-night trip

10/10 Exceptional

Really a great location, our room had a balcony with view of the lagoon, stunning every morning. The team is very responsive via WhatsApp Was overall very quiet got some alone time at the pool at night on weekdays The rooms are very big! Place is very affordable compared to resorts You’re also across the street from Tortugas beach and right next to an Oxxo grocery store. I will say not a lot of restaurants that you can walk to. We Ubered to nearby restaurants
Farhana, 8-night trip

10/10 Exceptional

A hidden gem indeed! What an amazing place with spacious rooms, gorgeous view, local design, quiet yet close to everything. Its right across the street from the beach entrance Nd ferry. The swimming pool area and common areas so tastefully decorated. There is nothing yet there is nothing else to add. It's just perfect. And the rooftop status is a precious gem on top of the gem. Highly recommend and I will stay here on every visit to Cancun!
Tatiana, 3-night trip