Located near La Isla Shopping Mall, Casa Turquesa offers a vibrant retreat with an on-site restaurant, El Mirador, serving international cuisine and boasting a poolside location. Soak up the sun at the outdoor pool or unwind with a drink from the swim-up bar.
Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
Marlin Beach - 5 min walk - 0.5 km
Cancun Interactive Aquarium - 13 min walk - 1.1 km
La Isla Shopping Mall - 14 min walk - 1.3 km
Aquaworld - 3 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
La Veranda - 7 min walk
El Fish Fritanga - 10 min walk
Ilios Restaurant - 12 min walk
mb Restaurant - 13 min walk
Taboo Cancun - 18 min walk
About this property
Casa Turquesa - Near Luxury Avenue Shopping Mall
At Casa Turquesa - Near Luxury Avenue Shopping Mall, you'll be just a 5-minute drive from La Isla Shopping Mall and Hotel Zone Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mirador, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a terrace are other highlights, and apartments offer flat-screen TVs and room service. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Portuguese, Spanish
At a glance
DONE
Property size
30 apartments
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
On the beach
Beach umbrellas
Beach towels
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Car recommended
Family friendly
Children stay free (see details)
Restaurants on site
El Mirador
Pool Bar
Dining
Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Shampoo
Soap
Towels provided
Hair dryer
Toilet paper
Living spaces
Library
Entertainment
42-inch flat-screen TV with satellite service
Piano
Outdoor areas
Terrace
Barbecue grill
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevators
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Phone
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Location highlights
Near the ocean
Near the sea
On the waterfront
In the shopping district
In the entertainment district
Things to do
Outdoor pool access nearby
Golf nearby
Theme parks nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
30 rooms
4 floors
1 building
Built in 1991
Beaux Arts architecture
Special features
Dining
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pool Bar - This bar is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa
Frequently asked questions
Does Casa Turquesa - Near Luxury Avenue Shopping Mall offer free cancellation for a full refund?
Yes, Casa Turquesa - Near Luxury Avenue Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, there's an outdoor pool.
Are pets allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Casa Turquesa - Near Luxury Avenue Shopping Mall?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Turquesa - Near Luxury Avenue Shopping Mall and nearby?
Casa Turquesa - Near Luxury Avenue Shopping Mall has an outdoor pool and access to a nearby outdoor pool.
Are there restaurants at or near Casa Turquesa - Near Luxury Avenue Shopping Mall?
Yes, El Mirador offers international cuisine, garden views, and poolside dining.
What's the area around Casa Turquesa - Near Luxury Avenue Shopping Mall like?
Casa Turquesa - Near Luxury Avenue Shopping Mall is located on the waterfront in Zona Hotelera, a short 17-minute walk from La Isla Shopping Mall and 8 minutes' walk from Hotel Zone Beaches. Travelers say that the aparthotel is in a great location.
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Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
Location
View
Restaurant
Art
Food
Ocean
Bed
Reviews
6/10 Good
May 20, 2025
Needs a little bit of upkeep - huge potential.
The property is nice, it needs maintenance and there were very few people on the property. The location of the property is very good as well. Our experience was ok, we were on a relaxing vacation. Will probably not visit again depending on what our goal is.
Verified traveler
6-night trip
10/10 Exceptional
Feb 26, 2025
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
Feb 25, 2025
Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Hannah
Hannah, 8-night trip
10/10 Exceptional
Feb 21, 2025
Clean, comfortable, older hotel with everything you need!
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
Feb 21, 2025
We absolutely loved our stay here. The staff were amazing and the food in the restaurant was amazing. We loved all the art and sculptures throughout the hotel. We’ld definitely stay here again.
Kathleen
Kathleen, 2-night trip
10/10 Exceptional
Feb 15, 2025
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
gabriela
gabriela, 4-night trip
10/10 Exceptional
Jan 20, 2025
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Taylor
Taylor, 1-night trip
10/10 Exceptional
Mar 6, 2025
Everything was nice and easy
Adolfo
Adolfo, 1-night trip
10/10 Exceptional
Jan 29, 2025
i have stayed at this property numerous times on my Cancun trips .
Lovely accomodating staff.
Richard
Richard, 9-night trip
10/10 Exceptional
Feb 15, 2025
Everything was fantastic, from check in to check out the entire stay was perfection. Raul at the bar had the best energy, the front desk gentleman was so polite and helpful. The room was clean and quaint and everything we needed to make our adventure to Cancun feel surreal.
Madisyn
Madisyn, 2-night trip
10/10 Exceptional
Feb 19, 2025
Great hideaway
Old building but great structure and excellent locations. Bed was extra stiff and being a side sleeper, was not very comfortable. Room was nice, great location and excellent view of ocean.
Tim
Tim, 2-night trip
8/10 Very good
Feb 14, 2025
Interesting place… met some nice people
may return some day but the place needs some upgrades and attention to aesthetics, beautiful spot close to everything which we loved💙
Shannon
Shannon, 6-night trip
10/10 Exceptional
Dec 27, 2024
Great ocean view.
Benigno
8/10 Very good
Apr 10, 2025
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
gladys
gladys, 3-night trip
4/10 Fair
Apr 8, 2025
Terrible condition
The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
matthew
matthew, 3-night trip
10/10 Exceptional
Feb 22, 2025
LOVE THIS TIRED OLD GEM!
Christopher
Christopher, 4-night trip
6/10 Good
Jan 27, 2025
The staff is so nice and the property is just amazing at this price! Love it!!! Also, there is a nice stitch mall kind of area just beside it. Love the location 💯
Indu
Indu, 1-night trip
8/10 Very good
Mar 6, 2025
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Douglas Duane
Douglas Duane, 7-night trip
10/10 Exceptional
Jan 22, 2025
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
Claudio
Claudio, 3-night trip
10/10 Exceptional
Feb 22, 2025
I love where everything was cuz it was so close to them all two places to eat at real easy to get around you're right there on Hotel Zone to catch the bus up and down the street taxi everywhere right next to a taxi stand place the hotel had a hill to climb and had a lot of stairs I did not like that had a lot of cats on the property I did not like that but other than that the people was great
Enoch
Enoch, 4-night trip
10/10 Exceptional
Feb 24, 2025
This hotel is a gem that doubles as an art gallery. It is stunning. Small, quiet and a luxurious feeling on a gorgeous stretch of beach with a lovely pool. It needs some TLC but those issues are small ones. The staff are top-notch and we will miss them! Thank you to all of them and a special shout-out to Oscar!! My daughter and I loved our visit - February 2025.
Elizabeth Mae
Elizabeth Mae, 8-night trip
10/10 Exceptional
Oct 17, 2024
The location of the hotel was excellent and safe, and it had a great view and good access.
Noushin
Noushin, 10-night trip
8/10 Very good
Feb 10, 2025
The property needed maintenance and updating. It was set back from the main road & the drive way up to the property was in poor maintenance. The staff was nice & made it easy to check in.
RUBY
RUBY, 3-night trip
6/10 Good
Jan 23, 2025
This property need's alot of upgrades, it's location is very good specially if you like taking the bus to get around and taking a taxi is better if you are afraid but is alot more expensive
Fabio
Fabio, 4-night trip
10/10 Exceptional
Mar 2, 2025
Quiet, peaceful, beautiful… I didn’t want to leave. My room, 307, looked out to the sea and was perfect for what I needed. It had a huge tiled deck to watch the sunrise from (although you could watch it from bed) and the room was exactly as pictured. The little restaurant by the sea was delightful. Oscar and the other waiters took good care of me while dining and at the pool.The grounds are beautiful and well kept. Here again, everything is as pictured. I read several negative reviews about this hotel and all I can figure is that maybe they were thinking they paid three times the amount. I will return to this hotel..