"Okay, to be fair, it is off season, however the web site did not indicate that everything would be closed. We got there on Sunday before Memorial Day and there was a DJ and the pool bar was open. However, come Monday, the hotel was pretty empty. No pool bar, no restaurants , no bar inside, no coffee, nothing! There is an area for essentials, but nothing special. I really thought we were going to get room service! (as the web site indicates) The pool area was never cleaned again after the party on Sunday. (we were there until Wednesday) The day beds and cabanas are filthy. The sheets are ripped, stained, mix mathched cushions, broken ceiling fan, holes in the cushions, spilled drinks and empty cups and cans everywhere. There was trash on the grounds (we picked it up if we saw it), we never received housekeeping once. The refrigerator in the room wouldn't shut and there was food debris under the beds. They had a very small staff on the preimse due to off season, I just wish the website was clear about that. However, the shuttle did pick me up (the shuttle desperately needs a wash), the ice machine worked, the hotel is near everything which was great. The hotel could have potential, it needs a make over and new management."