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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 20 restaurants and 2 poolside bars
  • 14 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 15 outdoor pools and indoor pool
  • Free airport shuttle
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
$1,110 nightly
The total price is $1,347
Jun 3 - Jun 4
Total with taxes and fees

Why we love this property

Seaside fun getaway
This all-inclusive beachfront resort offers white sand relaxation and adventure. Kayaking, fishing, and beachside massages await guests.
Work and beach bliss
Tackle business tasks in the fully equipped center, then recharge with beachside massages. The property offers 14 bars and a 24-hour gym for balance.
Culinary paradise
Mexican cuisine awaits at 11 restaurants with pool-view options. This hotel offers 14 bars, a cafe, free full breakfast, and private dining for couples.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Garden Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Garden Suite

  • Sleeps 4

View all photos for River Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

River Suite

  • Sleeps 4

View all photos for Suite, Oceanfront (Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.4 out of 10
Very good
(100 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(88 reviews)
  • River view
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up, Adults Only)

Room, Oceanfront (Swim-up, Adults Only) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up, Garden)

Room (Swim Up, Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up, Garden)

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults Only)

Junior Suite (Adults Only) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite (Adults Only)

  • Sea view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa, Adults Only)

Suite (Garden Spa, Adults Only) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 570 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

  • River view
  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite (Master)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very Good, 5,319 reviews
$220 nightly
The price is $270
Jun 29 - Jun 30
Total with taxes and fees
Occidental at Xcaret Destination - All Inclusive
Compare similar properties
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About the neighborhood

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Río Secreto - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just steps from Cenote Santa Cruz. There's plenty of fun with the 15 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and Ayurvedic treatments. CHIBALI, one of 20 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive details

  • All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

  • Kids club

Entertainment

  • Onsite entertainment and activities

At a glance

DONE

Hotel size

    • 1800 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, up to 22 lbs per pet)*
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 20 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 2 coffee shops
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Outlet covers
  • Stroller

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Shopping
  • Pool table
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 15 outdoor pools
  • An indoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 40

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Day bed

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 15 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?

Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 20 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

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Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The all-inclusive experience was exceptional, offering a wide range of amenities, delicious food, and exciting activities. (50 reviews)
  • Parks are unique, breathtaking, and easily accessible with convenient transportation options. (16 reviews)
  • The property offers numerous pools, including a heated children's pool and a swim-up suite connected to a kids' pool with a slide. (24 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Parks
Restaurant
Family friendly
Trip
Amenities
Recreation
Booking

Reviews

Verified

10/10 Exceptional

This was our first time at this result and we had an amazing time. We stayed for five days and definitely did not see everything at the property. We ate at a different restaurant every night and the food here is not what you would expect from an all-inclusive it is amazing! We are definitely coming back.
eric, 5-night trip
Verified

10/10 Exceptional

We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Meghan Marie, 7-night trip
Verified

10/10 Exceptional

Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
David, 7-night trip
Verified

10/10 Exceptional

Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Kurt, 6-night trip
Verified

10/10 Exceptional

Staff and amenities amazing.
Claudia, 4-night trip
Verified

10/10 Exceptional

This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Steven marcus, 14-night trip
Verified

10/10 Exceptional

Staff was very friendly and helpful!
matthew, 5-night trip
Verified

4/10 Fair

Beautiful niche areas, very clean property, kind and pleasant staff.
Rebecca, 6-night trip
Verified

10/10 Exceptional

Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.
Allison, 6-night trip
Verified

10/10 Exceptional

Best hotel I’ve ever stayed that! The service was amazing and the food and drinks were great! I have nothing negative to say about my experience there
Jenifer, 5-night trip
Verified

10/10 Exceptional

The rooms were very clean and the staff was very courteous.
Erica, 1-night trip
Verified

10/10 Exceptional

Very clean and great food
Ian, 4-night trip
Verified

10/10 Exceptional

Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Ajit, 5-night trip
Verified

10/10 Exceptional

The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….
Abel, 5-night trip
Verified

10/10 Exceptional

Beautiful, jaw dropping rooms and view and plenty of places to soak in the sun and relax.
Humberto Ortiz, 2-night trip
Verified

10/10 Exceptional

Everything was wonderful. The staff were nice. Our room was amazing. Everything about the resort was perfect.
Felicia, 6-night trip
Verified

10/10 Exceptional

Great brand-new hotel. Clean rooms, great facilities, roomy rooms, very large hotel, great staff. I'll come back for sure.
Anthony, 4-night trip
Verified

10/10 Exceptional

Excellent in all aspects honestly I think it’s my favorite place for vacations wherever you look is a picture spot and the rooms are very nice the food is good as well
Luis, 5-night trip
Verified

10/10 Exceptional

Everything was wonderful. Food was delicious everywhere.
Luz, 5-night trip
Verified

10/10 Exceptional

Best resort i’ve ever been to, clean, amazing food, amazing parks included.
Simon, 7-night trip
Verified

10/10 Exceptional

Excellent experience top to bottom. The hotel is massive and offers something for every shape and size of family / group. We had a great time and are likely to return.
Sarah, 7-night trip
Verified

10/10 Exceptional

This place is truly one of a kind. Every square inch was thought out to the smallest detail. One of the most beautiful hotels I've ever visited. I love how the parks are included and easily accessible.
Crystal, 4-night trip
Verified

10/10 Exceptional

The resort was absolutely wonderful! We were a family of four with 2 kids under 7 years. Our room was clean with a pool and outdoor patio. We enjoyed going to the parks and exploring the property. The food was really good overall and there were plenty of great options. We loved the cave dining and beach front places. There was so much to explore and do just on the property. We had a great time and will go back again.
Janine, 4-night trip
Verified

8/10 Very good

Weirdly the best hotel ever, you do pay the price, swim up was worth it with two young kids However still some mixed reviews
Andrew, 15-night trip
Verified

8/10 Very good

Rooms were nice and clean The best drinks server at the pool was Daniel Pat Unique bars around the property
Kostandinos, 6-night trip