In the heart of Tokyo, Henn na Hotel Tokyo Ginza offers a unique stay near Tsukiji Outer Market. Connect to WiFi, rent a bike and explore the city or enjoy dry cleaning services for added convenience. The helpful staff has left a lasting impression on previous guests.
Henn na Hotel Tokyo Ginza puts you just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Also, Tsukiji Outer Market and Tokyo International Forum are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Shintomicho Station is steps away and Tsukiji Station is 5 minutes.
At a glance
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Hotel size
98 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Multi-lingual robots will assist guests during check-in at the front desk.
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Robot Hotel Henn na Hotel Tokyo Ginza
Robot Hotel Henn na Hotel Ginza
Robot Henn na Tokyo Ginza
Robot Henn na Ginza
Henn Na Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel
Henn na Hotel Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel Tokyo
Frequently asked questions
Does Henn na Hotel Tokyo Ginza offer free cancellation for a full refund?
Yes, Henn na Hotel Tokyo Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Henn na Hotel Tokyo Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Henn na Hotel Tokyo Ginza?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Henn na Hotel Tokyo Ginza?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Henn na Hotel Tokyo Ginza and nearby?
Recommended spots to visit include Tsukiji Outer Market (6-min walk) and Tokyo Imperial Palace (1.5 mi), along with Tokyo Tower (2.2 mi) and Toyosu Market (2.7 mi).
Are there restaurants at or near Henn na Hotel Tokyo Ginza?
Yes, there's an onsite restaurant.
What's the area around Henn na Hotel Tokyo Ginza like?
Henn na Hotel Tokyo Ginza is in Chuo, a short 2-minute walk from Shintomicho Station and 6 minutes' walk from Tsukiji Outer Market. Travelers recommend the hotel for its walkable location.
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Reviews
Henn na Hotel Tokyo Ginza Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.6
Staff & service
9.0
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was a highlight with a variety of options including cereals, fruit, pastries, and free spirits in the evening. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Laundry facilities
Shower
Biscuits
Breakfast
Amenities
Reviews
6/10 Good
Aug 23, 2025
Hotel tem excelente localização e bom custo beneficio, o quarto que fiquei para 3 pessoas é muito pequeno, pois é adaptado, com um sofa cama bem desconfortavel, se for para 2 pessoas é ok. O cafe da manha super simples, apenas cereal, suco e uns paes, mas também estava ok.
Anna Julia
Anna Julia, 12-night trip
10/10 Exceptional
Jun 11, 2025
the staff were nice and i love the breakfast and snacks and the free drinks offered .
Candice Joan
Candice Joan, 4-night trip
8/10 Very good
Aug 5, 2025
Great Tokyo hotel stay!
A very clean and comfortable hotel. High quality mid-range accommodation with basic breakfast and coffee/refreshments available all day. Free luggage storage. Robots at reception add to the experience. Metro station 100m away Great Tokyo hotel.
Verified traveler
3-night trip
10/10 Exceptional
Nov 25, 2024
Great stay
Verified traveler
7-night trip
8/10 Very good
Apr 18, 2025
Simple stay one night..check in... check out...ni bother no fuss...very easy
deep
deep, 2-night trip
10/10 Exceptional
Feb 4, 2024
Excellent place to stay and convenient
L
L, 1-night trip
10/10 Exceptional
May 29, 2024
Great location, very clean hotel.
Lolita
Lolita, 3-night trip
10/10 Exceptional
Apr 25, 2025
The best!
Ian
Ian, 10-night trip
8/10 Very good
May 28, 2025
Small but functional.
Wanda
Wanda, 1-night trip
8/10 Very good
Apr 24, 2025
Rooms were standard size if somewhat cramped, so not ideal if you have a lot of suitcases. Very decent hotel for the price if all you need is a bed.
Gavin
Gavin, 5-night trip
10/10 Exceptional
Nov 20, 2024
Very convenient location
Regina
Regina, 1-night trip
8/10 Very good
Oct 20, 2024
Great staffes working in the hotel!
Ka Yan
Ka Yan, 11-night trip
10/10 Exceptional
Apr 19, 2025
Excellent
Xiaoshu
Xiaoshu, 1-night trip
10/10 Exceptional
Apr 26, 2025
We rented 4 rooms for 8 people. We enjoyed our 3 nights at the Henna na Hotel Ginza. The rooms were clean and comfortable. The beds were great. Loved the location away from the hustle and bustle of the city, yet close to the subway stations. The staff was wonderful. Would highly recommend staying there.
Susan
Susan, 3-night trip
10/10 Exceptional
Jan 30, 2024
Excellent place to stay in Ginza
L
L, 1-night trip
8/10 Very good
May 4, 2025
Humanoid robots at the front desk where you self check in add a bit of fun for the kids. Good location for different metro lines. Walking distance to Ginza shopping and Tsukiji markets.
Rebecca
Rebecca, 4-night trip
10/10 Exceptional
May 21, 2025
LG Steam Closet in the room is a life saver to sanitize jacket and clothes. It’s close to 2 main metro lines and walkable to Ginza shopping area. Tsukiji market is also super close. The snack and drinks provided during afternoon and evening are wonderful. Staff are very nice.
Rosalie
Rosalie, 4-night trip
10/10 Exceptional
Jul 19, 2024
Todo muy bien! Buena ubicación.
Manuel
Manuel, 5-night trip
10/10 Exceptional
Jun 17, 2024
Good location, room clean and comfortable
CHEN
CHEN, 3-night trip
10/10 Exceptional
Apr 29, 2025
Good breakfast and drinks in PM is a plus. Love the robots at reception. Luggage storage is easy to use. Fan sometimes is loud in the room.
Lori
Lori, 1-night trip
10/10 Exceptional
Jun 1, 2024
Hotel is covenient
Ernest
Ernest, 5-night trip
8/10 Very good
Jan 25, 2025
Self check, small front area with lots of luggages storage,
Duc
Duc, 1-night trip
6/10 Good
May 26, 2025
Small hotel. Tiny rooms. Tiny "breakfast" area consisting entirely of prepackaged snack foods. Reception is automated (be sure to speak with the automatons!). There is a phone to call for assistance and a human will come.
Anthony
Anthony, 1-night trip
10/10 Exceptional
Apr 13, 2025
Great location with everything you could need close by. The breakfast was good for a free breakfast. Cereals, fruit and pastries. Coffee and juice. Free spirits in the evening. Room was clean and quiet. Recommended.
Nick
Nick, 3-night trip
8/10 Very good
Mar 18, 2024
Great property would stay here again. Good shower, clean, air conditioned.