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Soul Beach Boutique Hotel & Spa

4.0 star property
Hotel with spa, near Quinta Avenida

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Photo gallery for Soul Beach Boutique Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Grand Presidential Suite Hot Tub with Balcony Collection | Living room | 55-inch LED TV with cable channels, TV
Grand Presidential Suite Hot Tub with Balcony Collection | Private kitchen | Paper towels
Superior Double Room with Balcony | Balcony
Grand Presidential Suite Hot Tub with Balcony Collection | Living area | 55-inch LED TV with cable channels, TV
Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a serene retreat with a poolside bar, rooftop terrace, and garden. Relax by the outdoor pool or rejuvenate at Soul Spa - guests rave about the helpful staff who make your stay unforgettable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Business center
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$31 nightly
The total price is $43
Jun 16 - Jun 17
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Suite with Balcony

King Suite with Balcony | Room amenity

King Suite with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive suite with bathtub

Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar

Executive suite with bathtub

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
Select Comfort bed
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Presidential Suite Hot Tub with Balcony Collection

Grand Presidential Suite Hot Tub with Balcony Collection | Premium bedding, down comforters, Select Comfort beds, minibar

Grand Presidential Suite Hot Tub with Balcony Collection

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Street view

Superior Double Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $69
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Total includes taxes and fees
Jun 22 - Jun 23
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About the neighborhood

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Micaela's - ‬1 min walk
  • ‪Restaurante Ojitos Mios - ‬2 min walk

About this property

Soul Beach Boutique Hotel & Spa

Soul Beach Boutique Hotel & Spa features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a poolside bar, and a sauna. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Motor boating nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Soul Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 2000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per person, per night
This property's listed breakage deposit is refundable at check-out, pending room inspection.

Renovations and closures

The following facilities or services will be unavailable from June 13 2025 to July 15 2025 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Soul Beach Boutique Hotel & Spa?

Yes, there's an outdoor pool. The pool will be unavailable from June 13 2025 to July 15 2025 (dates subject to change).

Are pets allowed at Soul Beach Boutique Hotel & Spa?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Soul Beach Boutique Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Soul Beach Boutique Hotel & Spa?

No, this hotel doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Soul Beach Boutique Hotel & Spa and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Soul Beach Boutique Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Soul Beach Boutique Hotel & Spa?

Yes, there's an onsite restaurant.

Does Soul Beach Boutique Hotel & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Soul Beach Boutique Hotel & Spa like?

Soul Beach Boutique Hotel & Spa is a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

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Soul Beach Boutique Hotel & Spa Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Live music
Building
Bar
Air conditioning
Shower
Value
Rooftops

Reviews

10/10

Great staff.. clean place.. would definitely stay there again .. beautiful roof top pool..close to everything …
1-night trip

10/10

All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :)
1-night trip

10/10

Staff were very nice.
7-night trip

6/10

A very nice spa, great staff!
10-night trip

10/10

Nice place, the spa is amazing, the room fantastic
2-night trip

10/10

I would stay here again
1-night trip

8/10

The place is quiet which was nice. Some strange guests late at night making noise, but only for a day or two. Seems like people mind their own business. They had a band on Saturday which was nice ! Could use some upgrades and does not truly reflect the pretty photos on the website. Staff were very friendly especially Nicholas who works hard and is great with customer service. Close walk to beach and restaurants.
6-night trip

6/10

.
3-night trip

8/10

The Spa was absolutely amazing !!!!!!
3-night trip

6/10

The restaurant and bar was closed. Room was clean. The tube Faucet didnt work only the hand shower in one of the rooms.
4-night trip

4/10

STAFF WAS SO RUDE
2-night trip

8/10

Close to 5th Avenue
8-night trip

2/10

Stay somewhere else u less u visiting the spa 9/10 service there was amazingggggg hotel no ice machine no microwave no wash cloths jus towels very costly charges of u dirty a towel or sheets jus crazy staff jus blah hated it
3-night trip

4/10

This property is in a great location, however it is quite run down. Ad mentions restaurant and room service, this is false. Not even ice! The simple amenities that usual hotels provide, like towels, hair dryer are very limited. I will not be staying at this property ever again!
4-night trip

10/10

Good value, nice rooftop pool area. Attentive staff, good location
1-night trip

10/10

It is close to pretty much all the cool places in Playa.
2-night trip

10/10

Thank you
7-night trip

10/10

I enjoyed my stay. The rooftop pool was about 6 ft deep & warm. The room is really spacious & super clean. The facilities could make some minor changes like update the pool tile, replace outside chairs, and renovate the elevator. There’s also a spa downstairs which was absolutely a good time & reasonably priced for the services. All in all I would stay here again. This place is a few feet from 5th avenue & 20mins for Xplor park.
2-night trip

10/10

What’s not to like. It’s even a block from senior frogs.
1-night trip

6/10

The location of this hotel is excellent, very close to the city center. The rooms are spacious, and the cleanliness of the room appears to be good. However, this hotel is rated as four stars, yet there are no cups in the room at all. When we wanted to rinse our mouths, we had to hold the water in our hands. I asked the staff at the front desk downstairs, and he told me that the room we were staying in did not provide any cups. I was quite surprised; what kind of hotel is like this? Furthermore, the hotel's advertisement on the website mentioned that there would be a safe in the room, but the safe in my room had been removed. I took a photo and showed it to the staff at the front desk, but he said there was nothing they could do to resolve the issue. The staff at the front desk were very nice—one was named Santiago, and the other, a young tall male staff member, whose name I forgot. They were both very polite.
2-night trip

8/10

It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
4-night trip

10/10

First time in Playa del Carmen and this place was awesome! Close to the beach, and close to the shops. Excellent service from the staff. The hotel, itself, was very modern. Room was really nice, pool area, so relaxing. The breakfast was amazing, would definitely stay here again!
3-night trip

6/10

The hotel was in a great location. The room was spacious and clean, and the balcony looked into an atrium, although the music from the main floor would echo up in the morning, and it was quite loud. Beach/pool towels were already in the room, which was very convenient. On the downside, we were not able to get hot water in the shower.
1-night trip

8/10

Nice budget hotel. Good value for money. The only issue was wifi which was spotty and made it hard to work remotely. Bandwidth was not sufficient for Zoom meetings.
2-night trip

4/10

No air conditioning in the lobby alots off mosquito at the lobby elevators is very slow on check out no reception was available only the security man don’t not understand English I had too use my translator
1-night trip