Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, up to 33 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas (4-device limit)
Free WiFi in rooms (4-device limit)
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Free airport pickup on request (available 24 hours)*
DONE
Offsite
Free area shuttle within 3 kilometers
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AMâ10:30 AM on weekdays and 7:00 AMâ11:00 AM on weekends
Coffee/tea in a common area
Room service
Water dispenser
Traveling with children
Free local shuttle
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Fitness center
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Accessible airport shuttle
Front entrance ramp
Grab bar near toilet
Toilet grab bar height (inches): 31
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (4-device limit)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 850 per pet, per night
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Yes, dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of MXN 850 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
9.0
Staff & service
8.6
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The airport shuttle service was convenient, reliable, and provided by friendly and helpful drivers. (29 reviews)
Breakfast options were abundant, varied, and fresh, with many guests praising the quality and attentiveness of the breakfast staff. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Airport
Service staff
Room
Shuttle
Breakfast
Transportation
Bed
Room service
Location
Booking
Reviews
10/10 Exceptional
Jul 25, 2025
Great location for airport travel
Jose
Jose, 1-night trip
10/10 Exceptional
Jun 13, 2025
Nice hotel and friendly workers. Great service.
Araceli
Araceli, 1-night trip
10/10 Exceptional
Apr 15, 2025
Really enjoyed my stay.
The staff is so friendly and helpful.
Liliana
Liliana, 6-night trip
10/10 Exceptional
Apr 27, 2025
Short distance from the airport and the free shuttle to and from the airport was very convenient. Staff was friendly and helpful
Mayra
Mayra, 1-night trip
8/10 Very good
Apr 29, 2025
perfect option if you arrive early in the morning, as there is shuttle 24 hrs, breakfast included,
Francisco
Francisco, 2-night trip
10/10 Exceptional
Jun 6, 2025
It is close to airport. Good price for room
free shuttle and breakfast. The staff was great from the driver, front desk and breakfast staff. Super close to the metro system and the bus central. Overall I would definately stay with them again.
Guadalupe
Guadalupe, 1-night trip
8/10 Very good
Feb 22, 2025
Good hotel for a two day stay.
Alfredo
Alfredo, 2-night trip
10/10 Exceptional
Jul 7, 2025
It was clean
monica
monica, 1-night trip
10/10 Exceptional
May 9, 2025
Perfect ! You get comfort, convenience and great service here !
Saul
Saul, 1-night trip
10/10 Exceptional
Feb 17, 2025
Great service, very accomodating. Close to the airport, so its convenient.
Carlos
Carlos, 1-night trip
10/10 Exceptional
May 19, 2025
Beautiful, clean and spacious rooms with plenty of drawers and space to put belongings away. Friendly staff. Centrally located but quiet at night. Wonderful shower! Great breakfasts included. But not very accessible for people with limited mobility.
Claudia
Claudia, 3-night trip
10/10 Exceptional
Apr 8, 2025
Excelente
Luis Fernando
Luis Fernando, 2-night trip
10/10 Exceptional
Apr 11, 2025
Good service.
minhao
minhao, 1-night trip
10/10 Exceptional
Mar 2, 2025
Great property. Staff was amazing during the feee breakfast. Always friendly and willing to go over and above.
John
John, 1-night trip
6/10 Good
Jul 25, 2025
Room was not clean...
Expensi
Stephane
Stephane, 1-night trip
6/10 Good
Jun 2, 2025
Expensive.
Austin
Austin, 1-night trip
10/10 Exceptional
May 31, 2025
The receptionist was very polite and she was very helpful. I had a problem with my key and she went to help me with the door.
Frank
Frank, 1-night trip
10/10 Exceptional
Jun 15, 2025
.
JESUS DANIEL
JESUS DANIEL, 1-night trip
4/10 Fair
May 25, 2025
Room should be prices around 1400 pesos / $75 us dollar for what you get. Not worth the price. At a lower price it would be accurate for the value.
Andrew
Andrew, 1-night trip
6/10 Good
Apr 28, 2025
Overall it was good. We had a suite which was spacious and clean. Note that breakfast only opens at 7am on weekends. They do not offer takeaway baggies for early departure.
veena
veena, 1-night trip
10/10 Exceptional
Jun 16, 2025
Ok
Cristina
Cristina, 1-night trip
2/10 Poor
May 19, 2025
The shuttle is unreliable. It took over 1 hour for pickup. The hotel was clean, but very loud.
Jason
Jason, 1-night trip
10/10 Exceptional
Apr 18, 2025
S/c
Antonio
Antonio, 1-night trip
6/10 Good
Jun 29, 2025
It was ok i had to call front desk 3 times one around 12:45 am , 1:15 and 2am. Since the people next to us arrived at 12 am were being so loud i had a flight to catch in the morning and was trying to get some rest. Until the 3rd time someone went and knocked on their door. The first 2 times they said they would tell them they went by but know one told them since i did them walk by but knock on the door. Its really inconsiderate that they didnt go the first 2 times.