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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
Lobby lounge
Terrace/patio
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Experience the vibrant energy of Playa Del Carmen at City Express Suites by Marriott Playa Del Carmen, where a continental breakfast and coffee shop await. Relax poolside with sun loungers or work out in the gym while kids enjoy their own pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Free breakfast
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The current price is $78
includes taxes & fees
$62 per night
Apr 25 - Apr 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,015 reviews
The price is $89
includes taxes & fees
$72 per night
May 2 - May 3
Residence Inn by Marriott Playa del Carmen
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About the neighborhood

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.7 km
  • Playacar Golf Club - 7 min drive - 3.3 km
  • Mamitas Beach - 8 min drive - 3.4 km
  • Xplor Theme Park - 8 min drive - 7.0 km
  • Xcaret Eco Theme Park - 11 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 12.8 miles/20.6 km
  • Free area shuttle

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

At City Express Suites by Marriott Playa Del Carmen, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Xplor Theme Park and Playa del Carmen Main Beach are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Free area shuttle within 10 kilometers
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Pool table
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Communal living room
  • Fitness center
  • An outdoor pool
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen offer free cancellation for a full refund?

Yes, City Express Suites by Marriott Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express Suites by Marriott Playa Del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at City Express Suites by Marriott Playa Del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express Suites by Marriott Playa Del Carmen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at City Express Suites by Marriott Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at City Express Suites by Marriott Playa Del Carmen and nearby?

City Express Suites by Marriott Playa Del Carmen has an outdoor pool and a fitness center.

Does City Express Suites by Marriott Playa Del Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and cookware.

What's the area around City Express Suites by Marriott Playa Del Carmen like?

City Express Suites by Marriott Playa Del Carmen is a short 19-minute walk from Quinta Avenida and 16 minutes' walk from Xaman Ha Aviary.

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City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Kitchen
Breakfast
Highways
Coffee
Elevator
Toilet
Water

Reviews

10/10 Exceptional

Excelente
Floridalma, 1-night trip

8/10 Very good

Nice rooms
andrew, 4-night trip

6/10 Good

Not many restaurant arounds within walking distance and fast food places,
Asghar, 7-night trip

10/10 Exceptional

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Robert, 2-night trip

10/10 Exceptional

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Minh, 1-night trip

4/10 Fair

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Martha, 2-night trip

8/10 Very good

Close by
James, 2-night trip

6/10 Good

The property was
Frank, 5-night trip

10/10 Exceptional

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Jessica, 1-night trip

6/10 Good

The beds are very small and uncomfortable
julio, 1-night trip

8/10 Very good

Hotel was good, only my room had a little bit of mold smell
Tania, 1-night trip

10/10 Exceptional

Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

8/10 Very good

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Yvonne, 7-night trip

2/10 Poor

I booked a 1 king bed and they gave me 2 doubles and refused to change it
Tahnia, 1-night trip

4/10 Fair

Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.

8/10 Very good

Opción para viajes de trabajo

Todo bien para estadías cortas
Miguel Angel, 2-night trip

10/10 Exceptional

Fernando, 1-night trip

8/10 Very good

David, 2-night trip

10/10 Exceptional

Rodrigo, 1-night trip

10/10 Exceptional

Guillermo, 1-night trip

10/10 Exceptional

Jose Antonio, 1-night trip

8/10 Very good

Todo muy bien solamente en la habitación se escuchaba una alarma de otra habitación. La reporte pero no hicieron nada y así estuve toda la noche tuve que utilizar tapones de oídos.
1-night trip

10/10 Exceptional

1- Bien, solo el almuerzo siempre era lo mismo si nos gustó pero ya saben, hay que cambiarle. 2- siempre se puede mejorar.
José Manuel, 7-night trip

10/10 Exceptional

Sólo quiero que me respondan por la renta del auto que paga y no me respetaron la reserva ni me han reembolsado
José Sánchez, 1-night trip

2/10 Poor

Pamela Lucia, 1-night trip