Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
24/7 front desk
Non-smoking
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Business center
Meeting rooms
Area shuttle
Theme park shuttle
24-hour front desk
Arcade/game room
Computer station
Front-desk safe
Snack bar/deli
ATM/banking services
Feel at home (6)
Free cribs/infant beds
Microwave
Separate bedroom
Separate sitting area
Daily housekeeping
Laundry facilities
The current price is $137
$137
includes taxes & fees
$122 per night
May 5 - May 6
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room
Standard Room
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 King Bed (LEISURE)
Standard Room, 1 King Bed (LEISURE)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Communication)
Suite, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)
Standard Room, 2 Queen Beds, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Communication)
Standard Room, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)
Suite, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)
Suite, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
Sleeps 4
1 King Bed
View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)
Suite, 2 Queen Beds, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Microwave
Sleeps 6
2 Queen Beds
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The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg Convention Center - 3 min walk - 0.3 km
Gatlinburg Space Needle - 5 min walk - 0.5 km
SkyPark - 7 min walk - 0.6 km
Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km
Anakeesta - 15 min walk - 1.3 km
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Area shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Ole Smoky Distillery - 6 min walk
Sugarlands Distilling Co. - 7 min walk
Loco Burro Fresh Mex Cantina - 8 min walk
Crawdaddy's Restaurant & Bar - 7 min walk
Smith & Son Corner Kitchen - 5 min walk
About this property
Holiday Inn Express Gatlinburg Downtown by IHG
Holiday Inn Express Gatlinburg Downtown by IHG puts you in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
113 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Offsite
Area shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Snack bar/deli
What to do
Skiing nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Arcade/game room
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 15 per accommodation, per night
Optional extras
Area shuttle and theme park shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg
Frequently asked questions
Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?
Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. Travelers love the hotel's prime location.
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Holiday Inn Express Gatlinburg Downtown by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Children
Room
Location
Water park
Family friendly
Parking
Attraction
Bed
What guests liked
Breakfast was consistently described as great, good, excellent, and delicious with a variety of options. (58 reviews)
The indoor pool and water park were a huge hit with kids, offering a fun and clean experience. (34 reviews)
Free parking was a huge bonus and convenient, with some guests mentioning it was safe and secure. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 5, 2025
Beautiful Stay
Absolutely amazing
ChaCoby
ChaCoby, 3-night trip
10/10 Exceptional
Apr 8, 2025
Great for Kids!
We have stayed here a couple of times and each experience has been great! The breakfast is great and lots of room to sit and eat.
The pool/water slide area is amazing! It’s wonderful for kids and it’s clean!
Carly
Carly, 3-night trip
10/10 Exceptional
Apr 15, 2025
Perfert Getaway
Very clean and close to downtown. The water park was a big hit with my son, he played for hours
Melissa
Melissa, 2-night trip
10/10 Exceptional
Apr 15, 2025
Great Downtown hotel for families
Perfect hotel for families. The indoor pool/waterpark is a wonderful perk for kids. Even my teenagers enjoyed the 2 bigger slides. The free breakfast was also surprisingly good with something for everyone. The staff was very friendly and helpful.
Mike
Mike, 1-night trip
10/10 Exceptional
Dec 29, 2024
It was a great stay!
Vickie
Vickie, 2-night trip
10/10 Exceptional
Jan 16, 2025
clean sheet,s and bed sheets, easy wifi, helpful front desk guts, great breakfast, good price
qing
qing, 1-night trip
10/10 Exceptional
Jan 6, 2025
AWESOME HOTEL STAY WITH KIDDOS
Courtney
Courtney, 2-night trip
10/10 Exceptional
Jan 6, 2025
The breakfast was wonderful.
gregory
gregory, 4-night trip
10/10 Exceptional
Jan 15, 2025
Everything was clean and the staff is so nice. The breakfast was great for a hotel and we loved having coffee and tea available all day as well as 2 game rooms!
Mariah
Mariah, 2-night trip
10/10 Exceptional
Dec 20, 2024
Great stay and location…. I will stay again!
Latasha
Latasha, 2-night trip
10/10 Exceptional
Jan 2, 2025
Love the pool and breakfast was hot and better then most
Cindy
Cindy, 1-night trip
10/10 Exceptional
Nov 22, 2024
Great place and would definitely stay again.
Keith
Keith, 1-night trip
10/10 Exceptional
Dec 24, 2024
It was very clean, the staff was very friendly and it was within walking distance from most attractions.
James
James, 3-night trip
10/10 Exceptional
Jan 4, 2025
This is my always for my Gatlinburg vacations the bestttt
Genesis
Genesis, 1-night trip
10/10 Exceptional
Jan 11, 2025
Staff there are amazing. Breakfast is the best indoor pool playground was perfect for the kiddos
Mariana
Mariana, 3-night trip
10/10 Exceptional
Jan 5, 2025
Great hotel for families in fowntown Gatlinburg. Grands lived the pool and water slides and water spouts. Good continental breakfast too. Enjoyed our stay.
Laverne
Laverne, 3-night trip
8/10 Very good
Jan 14, 2025
The views and how it was all walking distance to town. The staff was nice and friendly
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Jan 17, 2025
Everything was great!!!
Sherry
Sherry, 2-night trip
10/10 Exceptional
Jan 10, 2025
Staff there is amazing they are on top of everything
Mariana
Mariana, 1-night trip
10/10 Exceptional
Jan 29, 2025
Excelent services
Verified traveler
6-night trip
10/10 Exceptional
Dec 29, 2024
Friendly staff and clean. Enjoyed the pool.
Heather
Heather, 2-night trip
6/10 Good
Mar 24, 2025
Don't book for the water park
Really disappointed...book this for water park mostly, and regret it now. Kids after a 2 day stay had bruises all over their body and scratches from sharp plastic in slides.... Front desk did not seem bothered when I explained. Hotel itself was a great stay though.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jan 2, 2025
Very nice place to stay. Very close to downtown Gatlinburg. Just a few minutes walk. Friendly staff. Room service every day.
Iram
Iram, 4-night trip
10/10 Exceptional
Jan 7, 2025
My kids loved the indoor water park and pool. Breakfast was great. Everything was clean and safe. Convenient parking to walk downtown. Great for families!
Chandra
Chandra, 3-night trip
10/10 Exceptional
Dec 7, 2024
The property was very clean and convenient to walk downtown. We enjoyed the hot coco bar! Staff was very friendly!