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Alila Mayakoba

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Alila Mayakoba

Exterior
Body treatments, hydrotherapy, body wraps, body scrubs, facials
Breakfast, lunch, dinner served; local and international cuisine
Boating
Sports facility
Near El Camaleón Mayakoba Golf Course, Andaz Mayakoba - a Concept by Hyatt offers an unforgettable family getaway. With 2 beach bars, a private beach and sun loungers, this resort is perfect for soaking up the sun. Indulge in local cuisine at Cocina Milagro or rejuvenate with spa treatments like hydrotherapy and manicures/pedicures at Naum.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 beach bars
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (HARMONY SUITE BEACH AREA)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Beach Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Harmony, Beach Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 1292 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Lagoon View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Ocean View (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Studio, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

1 bedroom, premium bedding, free minibar items, in-room safe

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Similar properties

6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas

Rosewood Mayakoba

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.8 out of 10, Exceptional, 370 reviews
$698 nightly
The price is $834
Oct 14 - Oct 15
Total with taxes and fees
Rosewood Mayakoba
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About the neighborhood

Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km
  • Tres Rios Ecopark - 7 min drive - 4.2 km
  • Quinta Avenida - 9 min drive - 9.9 km
  • Mamitas Beach - 9 min drive - 9.6 km
  • Maroma Beach - 13 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 104 min drive
  • Cozumel Intl. Airport (CZM) - 14.4 miles/23.1 km
  • Free beach shuttle

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Black & White - ‬4 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬8 min drive
  • ‪La Laguna - ‬6 min drive

About this property

Alila Mayakoba

Placing you within a 10-minute walk of El Camaleón Mayakoba Golf Course, Alila Mayakoba offers a private beach where you can enjoy beach umbrellas, yoga, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy, and mani/pedis. Cocina Milagro serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 beach bars, a free kid's club, and a bar/lounge. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 182 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Ecotours
  • Golfing
  • Mini golf
  • Kayaking
  • Snorkeling
  • Golfing nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • 5 meeting rooms
  • Conference space (66736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Braille signage
  • Closed captioned TV
  • Magnifying mirror
  • Visual fire alarm
  • Phone accessibility kit

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Cocina Milagro - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Amate - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Tinta del Pulpo - This restaurant specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Vegan Bar - This restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Sotavento - Onsite seafood restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent
  • Resort fee: MXN 860 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 1000 to 1200 for adults, and MXN 500 to 600 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1538 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Is Alila Mayakoba currently open?

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Does Alila Mayakoba offer free cancellation for a full refund?

Yes, Alila Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alila Mayakoba?

Yes, there are 2 outdoor pools.

Are pets allowed at Alila Mayakoba?

Yes, pets are welcome. There's a charge of MXN 1538 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alila Mayakoba?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Alila Mayakoba?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Alila Mayakoba?

No, this resort doesn't have a casino, but Riviera Gran Casino (10-min drive) is nearby.

What is there to do at Alila Mayakoba and nearby?

Have fun with onsite activities like kayaking, snorkeling, and beach yoga. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Alila Mayakoba also has 2 beach bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Alila Mayakoba?

Yes, Cocina Milagro offers local and international cuisine.

What's the area around Alila Mayakoba like?

Alila Mayakoba is located a short 8-minute walk from El Camaleón Mayakoba Golf Course.

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