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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Princess Family Club Riviera - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Meeting facility
Sports facility
Family Room, Pool Access (Club) | Children's theme room
Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk
Bask in the sun at Princess Family Club Riviera - All Inclusive, where a white sand beach and international cuisine await. Treat yourself to reflexology or a facial at Spa Princess, then enjoy fitness classes or basketball with helpful staff by your side.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 20 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$204 nightly
The total price is $204
Aug 28 - Aug 29
Total includes taxes and fees

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Family Room (Club)

Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk

Family Room (Club)

7.8 out of 10
Good
(42 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Separate bedroom
  • 628 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

1 bedroom, free minibar, in-room safe, desk

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Separate bedroom
  • 635 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room -5 guests- Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Family Room -5 guests- Luxury with Pool View

  • Sleeps 5

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 2

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 5

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

  • Sleeps 4

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 5

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • Sleeps 5

View all photos for Family Room -5 guests- Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Family Room -5 guests- Deluxe with Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Table tennis, music library

Grand Riviera Princess - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 4,148 reviews
The price is $185
$185 nightly
$185 total
Total includes taxes and fees
Aug 24 - Aug 25
Grand Riviera Princess - All Inclusive
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About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 4 min drive - 2.5 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Tres Rios Ecopark - 11 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬6 min walk
  • ‪Privilege Lounge - ‬16 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

At Princess Family Club Riviera - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving international cuisine, Buffet Family Club is one of 12 restaurants and 20 bars/lounges. Other highlights at this luxurious resort include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 144 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (27254 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 6 outdoor tennis courts
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Buffet Family Club - This buffet restaurant specializes in international cuisine.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive offer free cancellation for a full refund?

Yes, Princess Family Club Riviera - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 outdoor pools and a children's pool.

Are pets allowed at Princess Family Club Riviera - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Princess Family Club Riviera - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Princess Family Club Riviera - All Inclusive ?

No, this resort doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Princess Family Club Riviera - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Princess Family Club Riviera - All Inclusive also has 20 bars, a nightclub, and a waterslide, as well as a Turkish bath, spa services, and an arcade.

Are there restaurants at or near Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 onsite restaurants, featuring international cuisine.

Does Princess Family Club Riviera - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Princess Family Club Riviera - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Princess Family Club Riviera - All Inclusive like?

Princess Family Club Riviera - All Inclusive is located a short 18-minute walk from Playa Xcalacoco.

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Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Children
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Booking
Water

What guests liked

  • The property offers multiple pools, warm and clean facilities, and a variety of options for kids. (19 reviews)
  • The beach was beautiful, turquoise blue, and had a bar with lively daily activities and wildlife. (18 reviews)
  • The all-inclusive experience offered a wide range of activities, excellent dining options, and exceptional staff service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved it!

Loved the hotel. Staff are exceptional. Grounds are lush and beautiful. So much wildlife. Food was plentiful and varied. We will definitely be back!
6-night trip

10/10 Exceptional

This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Lisa, 5-night trip

10/10 Exceptional

The grand riviera family club was amazing we had a blast
Jessica, 4-night trip

10/10 Exceptional

Perfect for family vacations....
Jagjit singh, 5-night trip

10/10 Exceptional

Great family oriented all inclusive. Lots to do within the resort, and close to a ton of cool adventures. Would definitely go again!
Stephen Corey, 12-night trip

8/10 Very good

Food was great,
Paolo, 6-night trip

8/10 Very good

Great pools
Harold, 10-night trip

8/10 Very good

Great spot for families. Very family friendly with fun options for young kids. Food was always good with something for everyone. Pool facilities were great, beach was nice if a little crowded with chairs, but kids still were able to have fun in the sand and swim in the ocean.
Abbey, 7-night trip

10/10 Exceptional

Absolutely loved our stay at Princess Riviera Fam

🌴 🌴 We had such a great experience — from the moment we arrived, everything felt welcoming and family-oriented. The kids' pool was a big hit with my son, and the ice cream shop was his favourite treat every afternoon 🍦😊. The food was amazing, with a great variety and delicious flavours every day. A special thank you to the Family Club team — Víctor, Araceli, Elizabeth, Isaac, and Remigio — all of whom were incredibly attentive and kind. They went above and beyond to make us feel at home. We even had a lovely birthday celebration for my husband, which made our stay even more memorable 🎉🎂. All the staff were friendly, especially with my little boy — always greeting him with a smile and making sure he was happy. The small touches and warm service really made a difference. Highly recommend staying here with kids — everything is tailored for families and you’ll feel the love from everyone around 💛.
Blanca, 5-night trip

10/10 Exceptional

Loved the a la cartes and how they had gluten free options at all of them.
Sarah, 7-night trip

10/10 Exceptional

Excelente
Lic. Agdaly, 1-night trip

10/10 Exceptional

Great place to stay
Luke, 4-night trip

4/10 Fair

The staff are amazing!
Maria, 6-night trip

8/10 Very good

Bartenders some good some rude Over all staff great
Sandra, 7-night trip

8/10 Very good

Really easy place for family with small children

10/10 Exceptional

We enjoy staying in the Princess, all was amazing.
Alena, 5-night trip

10/10 Exceptional

Have nice for family vacation
Jeffrey, 5-night trip

10/10 Exceptional

Had a great stay. Staff was always friendly and helpful.
Chris, 8-night trip

10/10 Exceptional

We liked everything the room service was good and very clean around the resort area.
Alex, 10-night trip

8/10 Very good

I did not like being hounded for a timeshare opportunity. One of the workers was relentless. However, everyone else was a delight, especially at the swim up pool.
Princela, 3-night trip

10/10 Exceptional

Everything was wonderful.
Ignacio Graciano, 4-night trip

6/10 Good

The Riviera is a really nice property. It’s geared towards families, especially is you stay at the Family Club. Be prepared for long walks, as the resort is huge. Our swim-up room was nice, but dated. We loved the evening entertainment. They clearly put an emphasis on the quality of shows and performances. However, the food situation was underwhelming. The buffets were fine, but the a la carte restaurants were disappointing. They should have more daytime snack options, like other resorts, were you and get tacos, pizza, and other snacks, at anytime. Overall, the resort is fine, but there are many flaws.
Jonathan, 7-night trip

6/10 Good

great place
Kristine Harris, 6-night trip

10/10 Exceptional

We loved it. Service/food/entertainment was amazing, the only thing I wished was that they had 24 hr (our at least the majority of the day) snack bars where you could take the food out of the buffet - if you want a late night snack, you have to use room service which you have to pay for.
Pierre, 7-night trip

10/10 Exceptional

A great family friendly resort
Laura Elyse, 8-night trip