In the heart of Playa del Carmen, Hotel Real del Mayab offers a tranquil oasis with a garden and convenient dry cleaning services. Connect to WiFi, store your luggage securely, and rely on the helpful staff for tour assistance.
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 3 min walk - 0.3 km
Playa del Carmen Maritime Terminal - 6 min walk - 0.6 km
Playa del Carmen Main Beach - 7 min walk - 0.6 km
Central Square - 11 min walk - 1.0 km
Mamitas Beach - 10 min drive - 1.9 km
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
Restaurants
Carl’s jr Playa - 2 min walk
Starbucks - 2 min walk
Krispy Kreme - 3 min walk
Burger Playa - 3 min walk
Tributo Restaurante & Bar - 4 min walk
About this property
Hotel Real del Mayab
Hotel Real del Mayab puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 3 per day)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
What to do
Beach nearby
Golfing nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Parking
Self parking costs USD 3 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Also known as
Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen
Frequently asked questions
Does Hotel Real del Mayab offer free cancellation for a full refund?
Yes, Hotel Real del Mayab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Real del Mayab?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Real del Mayab?
Yes. Self parking costs USD 3 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Real del Mayab?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Real del Mayab?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Hotel Real del Mayab and nearby?
Hotel Real del Mayab has a garden.
What's the area around Hotel Real del Mayab like?
Hotel Real del Mayab is a short 3-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.
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Hotel Real del Mayab Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Location
Beach
Room
Bed
Reviews
8/10 Very good
Nov 11, 2024
Basic clean hotel close to the ferry dock and bus depot.
Thomas
Thomas, 2-night trip
10/10 Exceptional
Apr 9, 2024
Very simple, clean and quiet hotel with great location.
Sanja
Sanja, 4-night trip
10/10 Exceptional
Apr 2, 2024
Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Verified traveler
2-night trip
10/10 Exceptional
Jul 21, 2022
Tucked inside the main road, it's quiet, affordable and close to everything - bus, ferry, and the market. The receptionist is very helpful and she gave the best recommendations.
Siddhartha
Siddhartha, 2-night trip
10/10 Exceptional
Jan 9, 2023
Good hotel to stay
Go location! The room is clean. I would like to return
Minghui
Minghui, 2-night trip
10/10 Exceptional
Jul 22, 2023
All the necessary things we need for our activities.
Cristhy
Cristhy, 3-night trip
8/10 Very good
Sep 14, 2022
Great price for location
The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Lauren
Lauren, 8-night trip
8/10 Very good
Jul 6, 2023
Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Deepa
Deepa, 5-night trip
10/10 Exceptional
Dec 8, 2022
Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Verified traveler
4-night trip
8/10 Very good
Apr 7, 2024
The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Paula
Paula, 3-night trip
8/10 Very good
Mar 22, 2024
Just enough.
Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Jana
Jana, 3-night trip
2/10 Poor
Aug 26, 2023
Nothing about the picture on rhe website terrible very disappointed
Norma
Norma, 3-night trip
10/10 Exceptional
Mar 26, 2025
Buena ubicación, personal amable, limpio, lugar de estacionamiento, la señal de wifi era mala pero en general todo muy bien
ARMANDO
ARMANDO, 4-night trip
10/10 Exceptional
Mar 1, 2025
Victor
Victor, 3-night trip
10/10 Exceptional
Dec 28, 2024
Deepak
Deepak, 1-night trip
10/10 Exceptional
Dec 22, 2024
Personal muy amable, la ubicación es muy buena esta cerca del ADO para moverte, cerca de la playa publica, cerca del muelle para tomar el ferry, cerca de plaza comercial y 5a avenida.
Jessica
Jessica, 3-night trip
8/10 Very good
Dec 12, 2024
The good:
- great location, right next to the Quinta Avenida (main pedestrian street)
- room and beds were basic but nice enough
- air conditioning, wi-fi, cleaning service
- inexpensive
The not-so-good:
- The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to.
- Insects (cockroaches) occasionally make their way into the rooms.
- The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.
Timothy
10/10 Exceptional
Oct 8, 2024
Todo excelente
karla
karla, 2-night trip
10/10 Exceptional
Sep 30, 2024
Habitaciones muy buenas y limpias. Excelente atención de todo el personal. Cerca del ADO, embarcadero para ir a Cozumel, Oxxo a menos de media cuadra. Avise que llegaba tarde (11:30pm) y cuando llegamos nos recibieron sin ningún problema. Muy tranquilo para dormir, ningún ruido exterior ni nada.
karla
karla, 2-night trip
8/10 Very good
Jul 14, 2024
Karelle
Karelle, 6-night trip
10/10 Exceptional
Jun 27, 2024
Todo muy limpio y personal muy amable.
Fabiola
Fabiola, 2-night trip
10/10 Exceptional
Jun 5, 2024
Excelente custo x benefício
Hotel muito bem localizado, proximo de tudo que você precisa : aeroporto, porto, rodoviária e da 5ª Aveinda. Quartos amplos e o ar-concicionado é muito bom. O hotel é exatamente como nas fotos. As camas confortáveis, os funcionário são excelentes, o quarto é silencioso e você acorda com o canto dos passaros. Melhor custo benefício de Playa del Carmen principalmente para quem vai só fazer passeios e só utiliza o hotel para dormir. Não tem café da manhâ mas ao lado tem um restaurante com excelente café e uma Starbucks a uns 150 m.