In the heart of Guadalajara, Hotel Plaza Genova Centro combines modern amenities with eco-friendly charm. Guests can dine at Restaurante on international cuisine for breakfast, lunch, and dinner or unwind at the bar. With a 24-hour business center, gym and helpful staff that have impressed previous guests.
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 3 min walk - 0.3 km
Plaza de Armas - 3 min walk - 0.3 km
Degollado Theater - 3 min walk - 0.3 km
Mercado Libertad - 7 min walk - 0.6 km
Teatro Diana - 14 min walk - 1.2 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive
San Juan de Dios Station - 5 min walk
Guadalajara Centro Station - 5 min walk
Plaza Universidad Station - 7 min walk
Restaurants
Café Boutique Degollado - 3 min walk
Starbucks - 3 min walk
Carl's Jr. - 2 min walk
Lonchería La Playita - 3 min walk
McDonald's - 4 min walk
About this property
Hotel Plaza Genova Centro
You'll be in a fantastic location at Hotel Plaza Genova Centro, just a 5-minute walk from Guadalajara Cathedral and Degollado Theater. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Mercado Libertad and Hospicio Cabanas are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Juan de Dios Station is 5 minutes and Guadalajara Centro Station is 5 minutes.
At a glance
DONE
Hotel size
197 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
Limited valet parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Television in common areas
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Renovations and closures
The property will be renovating from February 11 2026 to February 11 2027 (completion date subject to change). The following areas are affected:
Bar/lounge
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara
Frequently asked questions
Are pets allowed at Hotel Plaza Genova Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Plaza Genova Centro?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Plaza Genova Centro?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at Hotel Plaza Genova Centro?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Plaza Genova Centro and nearby?
Recommended spots to visit include Degollado Theater (3-min walk) and Guadalajara Cathedral (5-min walk), along with Mercado Libertad (6-min walk) and Hospicio Cabanas (13-min walk).
Are there restaurants at or near Hotel Plaza Genova Centro?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Hotel Plaza Genova Centro like?
Hotel Plaza Genova Centro is in Downtown Guadalajara, a short 5-minute walk from San Juan de Dios Station and 5 minutes' walk from Guadalajara Cathedral.
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Reviews
Hotel Plaza Genova Centro Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Elevator
Weather
Value
Children
Room service
Reviews
Verified
10/10 Exceptional
May 21, 2026
Great price and quiet . Liked it very much
Robert
Robert, 4-night trip
Verified
8/10 Very good
Feb 16, 2026
Clean, quiet good central location to historic district
Douglas
Douglas, 3-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Clean room. Great location close to everything.
Laura
Laura, 4-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Clean and comfortable room. Staff was friendly and helpful
Sonya Marquez
Sonya Marquez, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Very clean and the staff people were excellent and very helpful!!
Martha
Martha, 1-night trip
Verified
8/10 Very good
Jan 16, 2026
Great location staff was excellent rooms are a little older and could use a facelift but where very clean and comfortable
Cheryl
Cheryl, 4-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great location
Hugo
Hugo, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
julie
julie, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
The staff personnel is very friendly, they gave us the room a few hours prior the regular check in time so we could rest and enjoy the city, the restaurant in the hotel is a good option if you don't want to go outside and find a restaurant, the location is also good, 10 min walk from the points of interest
Victor
Victor, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Great service nice location. We will stay again.
Mario
Mario, 4-night trip
Verified
10/10 Exceptional
Oct 26, 2025
The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
AGUSTIN HERNANDEZ
AGUSTIN HERNANDEZ, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Very clean and great service all around
jesus
jesus, 11-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The wonderful staff
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
Oct 19, 2025
Staff was very friendly, the hotel needs some upgrades.
Maria
Maria, 1-night trip
Verified
8/10 Very good
Oct 25, 2025
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Kim Luu Billy
Kim Luu Billy, 4-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Professional employees
Toan
Toan, 4-night trip
Verified
8/10 Very good
Sep 25, 2025
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
David
David, 8-night trip
Verified
2/10 Poor
Nov 13, 2025
i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion.
This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Adrianna
Adrianna, 4-night trip
Verified
10/10 Exceptional
May 11, 2026
Staff very helpful, hotel room clean, buffet food was good and fresh. Had a good experience at hotel Genova plus location is perfect!!!
Ruth
Ruth, 4-night trip
Verified
8/10 Very good
Apr 28, 2026
STAFF WAS PLEASANT AND HELPFUL ON ARRIVAL.
OUR GROUP OF 7
STAYED 1 NIGHT ON EACH OF 2 VISITS