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Iberostar Waves Tucán - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Quinta Avenida

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Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Lobby sitting area
Breakfast buffet
Outdoor wedding area
Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 49 of 49 rooms

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.2 out of 10
Very good
(121 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Flat-screen TV

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony view

Premium Room (Near Pool)

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony view

Premium Room (Near Pool)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 409 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 4

Room Premium with Garden View

  • Sleeps 4

Room Premium

  • 376 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Single Room Premium

1 bedroom, free minibar, in-room safe, desk

Single Room Premium

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Pool View

  • 376 sq ft
  • Sleeps 4

Double Room Premium

  • 376 sq ft
  • Sleeps 4

Room Premium

  • 376 sq ft
  • Sleeps 4

Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, desk

Room Premium

  • 376 sq ft
  • Sleeps 4

Room Premium with Garden View

  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

Quadruple Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

  • 376 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Beach View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Beach View

  • 376 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 1

View all photos for Single Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Pool View

  • 376 sq ft
  • Sleeps 1

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 409 sq ft
  • Sleeps 4

Double Room Premium

  • 376 sq ft
  • Sleeps 1

View all photos for Quadruple Room Premium with Beach View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Beach View

  • 376 sq ft
  • Sleeps 4

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Sea View

  • 409 sq ft
  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Similar properties

Aerial view

Iberostar Waves Quetzal - All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
Iberostar Waves Quetzal - All Inclusive
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About the neighborhood

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 4 min drive - 3.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
  • Xplor Theme Park - 5 min drive - 5.7 km
  • Playa del Carmen Main Beach - 5 min drive - 4.3 km
  • Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Viva Wyndham Maya - ‬9 min walk
  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
  • ‪rosa roja - ‬5 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.
Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 4-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 12 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for families.

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Reviews

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

9.4

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The beach at this property is beautiful, clean, and great for swimming with plenty of wildlife and activities. (98 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Animals
Wildlife
Drinks
Entertainment

Reviews

10/10 Exceptional

Amazing hotel, excellent food and service.
Sergio, 6-night trip

8/10 Very good

Nice and clean property. Staff is very friendly and helpful.
Jonathan, 5-night trip

10/10 Exceptional

Well kept and friendly. The wildlife is a huge bonus to the property.
Nathan, 4-night trip

8/10 Very good

The staff was great. The property is clean and well taken care of.
Tara, 5-night trip

10/10 Exceptional

The whole family had a great time, staff, food and cleanliness was great.
Anthony, 9-night trip

10/10 Exceptional

The staff was very accommodating and the hotel was beautiful.
Esmeralda, 3-night trip

10/10 Exceptional

Lovely resort on a beautiful beach.
Jessica Heather, 7-night trip

10/10 Exceptional

The view and food are terrific.
4-night trip

10/10 Exceptional

We had a wonderful relaxing experience at this resort. The gardens were exceptional and our children thoroughly enjoyed rhe seeing the local wild monkeys.
Sean, 6-night trip

10/10 Exceptional

Overall, it was a great stay. Many amenities, beautiful place and staff is amazing. In our bedroom, mini bar was not working properly and no working ice machine - but those were things we managed. Definitely would recommend and go back
Cynthia Rodrigues, 4-night trip

10/10 Exceptional

The entertainment was great but still gave you time to relax and enjoy the beach/pool.
Kevin, 5-night trip

10/10 Exceptional

Nice , family oriented resort , lots of kids , food was good , little old rooms but location and jungles and animals it was very cool but peacocks gets a little noisy ( mate season) , stuff is amazing , Thanks Daniel Good experience
Alex, 7-night trip

10/10 Exceptional

The beach is great. They keep the beach clean if there’s sargazo. The food is very good. The facilities and rooms are clean. The entertainment is fun. The wild life around the green areas of the hotel is magical. We enjoyed our family vacation in this place. It has something to offer for people of all ages.
Lourdes, 5-night trip

10/10 Exceptional

We spent 6 days and 5 nights at the Iberostar Tucan and it was great. Food and drinks were fantastic. The atmosphere of the beach and the employees were great and always energetic. We visited different restaurant every day for lunch and dinner. The Mediterranean had a very long line for food so we went to one of the dinner buffets.
Joshua, 5-night trip

8/10 Very good

Beautiful, great food, poor sun bed availability

Food was amazing, the choice of restaurants is fantastic, such variety. Resort with the jungle in the middle was great, we had peacocks walking around us on the beach and at the pool! It’s a beautiful place. Rooms are nice, balconies shaded but slightly dated. Staff are cleaning, painting and gardening all the time keeping the resort at its best. Only let downs were the sun beds are all reserved very early and the staff accept money to reserve them for you. The people next to us one day paid $100 to reserve for 2 weeks. It’s poor. Also, the resort ‘credit’ you receive is actually 25% discount when you spend $100! No kids entertainment in the nights and some things are payable. We would recommend but wouldn’t return due to the sun beds.
Sarah, 5-night trip

10/10 Exceptional

Beautiful property, clean beach, tasty food, great entertainment, perfect location to relax and enjoy nature's beauty.
Margarita, 5-night trip

10/10 Exceptional

All inclusive was amazing. Didn’t have to worry about nothing
Patricia, 4-night trip

6/10 Good

The location of resort and beach is perfect but sadly the rooms, restaurants need an upgrade - very old and dirty looking. We were extremely disappointed with dining options. Not enough, many closed so limited options unless you do buffet which in all honesty is one of the worst we have been too. We have been to many resorts over 15yrs in playa and this resort was dissapointing.
Darren, 5-night trip

10/10 Exceptional

No parties or loud music after 10 pm, safe for children, great food options
Agnieszka, 7-night trip

10/10 Exceptional

Great place for vacation
Krzysztof, 7-night trip

10/10 Exceptional

Thank you.we love that resort.
YURIY, 9-night trip

10/10 Exceptional

The staff are the best so friendly and helpful the food was sooo good and plenty of it.
Doreen, 6-night trip

10/10 Exceptional

Everything ok.
Romas, 10-night trip

8/10 Very good

The happiness start when we upgrade our room to oceanfront, wonderful view in the morning with amazing sunrise. Friendly front desk . You can feel short staff everywhere in restaurant, bars, walking areas . Deficient of variety food, Restaurants starts at 8 AM. Jungle garden with animals wonderful for kids. This resort only for families, not for Single people.
Meriban, 6-night trip

10/10 Exceptional

I loved the jungle environment maintained on the property! Gives you that tropical feel! Property could use music at swim up bar area as it is somewhat removed from main pool entertainment area.
albert, 4-night trip