Crossroads Hotel Lilongwe

Family-friendly hotel in Lilongwe with 2 restaurants and outdoor pool

Choose dates to view prices

Thu, Apr 23
Fri, Apr 24
April 2026
9
May 2026
Experience the charm of Crossroads Hotel Lilongwe, with its vibrant atmosphere and family-friendly vibes. Tee off at the 18-hole golf course or unwind in style at the sauna, steam room, or indulge in spa treatments like facials and massages. With two restaurants serving up regional cuisine and an outdoor pool surrounded by sun loungers, this hotel is perfect for relaxation.
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • In-room childcare
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Daily housekeeping

Room options

Showing 7 of 7 rooms
Superior Queen | Minibar, in-room safe, desk, blackout drapes
Superior Queen | Minibar, in-room safe, desk, blackout drapes
Superior Queen | Minibar, in-room safe, desk, blackout drapes
Superior Queen | Minibar, in-room safe, desk, blackout drapes

Superior Queen

Very good
  • 228 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
Deluxe Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, towels
Executive Suites | Minibar, in-room safe, desk, blackout drapes
Executive Suites | Living area | 32-inch TV with satellite channels
Combined shower/tub, free toiletries, hair dryer, towels

Executive Suites

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed
Deluxe Suites | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Deluxe Suites | Bathroom sink
Deluxe Suites | Minibar, in-room safe, desk, blackout drapes
Deluxe Suites | Minibar, in-room safe, desk, blackout drapes

Deluxe Suites

  • 748 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin

  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, towels
Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes
Combined shower/tub, free toiletries, hair dryer, towels
Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000

What's nearby

  • Tobacco Auction Floors - 12 min walk - 1.1 km
  • Parliament Building - 12 min walk - 1.1 km
  • Kamuzu Mausoleum - 12 min walk - 1.1 km
  • Lilongwe Wildlife Centre - 17 min walk - 1.5 km
  • Kamuzu Central Hospital - 5 min drive - 3.5 km

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Woodlands Lilongwe - ‬14 min walk
  • ‪Blue Ginger - ‬4 min drive
  • ‪Orchid Cafe & Restaurant - ‬3 min drive
  • ‪Cup N Roll - ‬3 min drive
  • ‪Food Worths - ‬13 min walk

About this property

Crossroads Hotel Lilongwe

When visiting Lilongwe, Crossroads Hotel Lilongwe is a great choice to consider. You can indulge in deep-tissue massages, facials, or mani/pedis, and Crossroads Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.

At a glance

Hotel size

    • 101 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crossroads Restaurant - This bistro serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Copper Pot - This fine-dining restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Catchy Saloon - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MWK 23100 per person (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Frequently asked questions

Does Crossroads Hotel Lilongwe offer free cancellation for a full refund?

Yes, Crossroads Hotel Lilongwe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crossroads Hotel Lilongwe?

Yes, there's an outdoor pool.

Are pets allowed at Crossroads Hotel Lilongwe?

Sorry, pets aren't allowed.

Is parking offered on site at Crossroads Hotel Lilongwe?

Yes, there's free self parking.

Is airport shuttle service offered by Crossroads Hotel Lilongwe?

Yes, an airport shuttle is available. The charge is MWK 23100 per person one way.

What are the check-in and check-out times at Crossroads Hotel Lilongwe?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What is there to do at Crossroads Hotel Lilongwe and nearby?

Crossroads Hotel Lilongwe has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Crossroads Hotel Lilongwe?

Yes, there are 2 onsite restaurants, featuring Regional cuisine.

What's the area around Crossroads Hotel Lilongwe like?

Crossroads Hotel Lilongwe is a short 17-minute walk from Tobacco Auction Floors and 17 minutes' walk from Parliament Building.

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Crossroads Hotel Lilongwe Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.0

Property conditions & facilities

Popular mentions

WifiRoomBreakfast
Verified

8/10 Very good

The staff was amazing, the dinner at the restaurant was also good but the lunch menu was not good at all
Lebo, 2-night trip
Verified

8/10 Very good

Nice garden and friendly staff. Hotel appears a bit neglected and could do with a bit of renovation and a licj of paint.
Verner, 3-night trip
Verified

10/10 Exceptional

Excellent staff and breakfast.
Benjamin, 1-night trip
Verified

10/10 Exceptional

perfect

wonderful breakfast, confortable beds, all is perfectly clean, personnel kind and helpful
Riccardo, 3-night trip
Verified

10/10 Exceptional

Lovely staff and clean, spacious room

The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel, 3-night trip
Verified

10/10 Exceptional

Every support and service was good! It was very convenient to have stores nearby. Wifi can be better, and I saw a cockroach several times.
Ken, 14-night trip
Verified

6/10 Good

I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked. Bathtub had hotwater but the shower was only lukewarm not hot. Excellent breakfast!
Robert, 1-night trip
Verified

8/10 Very good

We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa, 3-night trip
Verified

8/10 Very good

The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki, 9-night trip
Verified

2/10 Poor

No Rooms Available

Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Diane, 4-night trip
Verified

6/10 Good

I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
Verified

10/10 Exceptional

Dieses Hotel kann empfohlen werden ! - Allerdings besteht kein Shuttle zwischen Flughafen und Hotel, so daß jeder selbst sich um den Transport kümmern muß (bei der Anreise).
Helmut, 3-night trip
Verified

6/10 Good

the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian, 2-night trip
Verified

6/10 Good

The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona, 3-night trip
Verified

8/10 Very good

Great experience

Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
1-night trip
Verified

8/10 Very good

Short stay at crossroads

Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
David, 3-night trip
Verified

10/10 Exceptional

Very convenient location. Food court, stores and banking nearby.
Ken, 3-night trip
Verified

8/10 Very good

Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.
1-night trip
Verified

8/10 Very good

My stay was good. Everything was okay except the gym did not have towels. It was difficult to workout without wiping sweat. I suggest they always have towels and drinking water available at the gym
1-night trip
Verified

8/10 Very good

レストランスタッフの対応は大変すばらしかったです。 残念だったのは、チェックインの時に名前がなかったり、2泊予約したのに1泊だと思われていたり、エクスペディアとの連携がきちんと行われていなかったことです。 お風呂は熱いお湯が出て、湯量も充分でした。
ＧＡＺＡ, 2-night trip
Verified

8/10 Very good

Didn't like the breakfast. Also the bathroom doesn't have the dryer, as it is fixed to the wall in the room - in the drawer.
11-night trip
Verified

10/10 Exceptional

Ones again.

It is always a good experience at Crossroads. That's why it is my first choice 😉
Heinrich, 2-night trip
Verified

8/10 Very good

kFriendly helpful staff, good buffet breakfast, and dinner at restaurant was quite good (although "spicy" could have been spicier). The rooms look a bit tired/worn, but are comfortable.
3-night trip
Verified

8/10 Very good

I stayed in the Deluxe aisle of the hotel and I really appreciate the comfort and space of the rooms.
albert, 3-night trip
Verified

6/10 Good

Internet was not good. Alcohol was not served.
Irine, 2-night trip