10/10 Exceptional
The room was spacious and clean and the breakfast was a great selection. Will definitely stay here again!
Melanie
Melanie, 1-night trip
Comfort Suites Gatlinburg Downtown-Convention Center
Mountain hotel with indoor pool, near Ripley's Aquarium of the Smokies
Choose dates to view prices
In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.
9.2
Wonderful
Popular amenities
- Free parking
- Free WiFi
- Connecting rooms available
Main amenities (12)
- Weekly housekeeping
- Indoor pool
- Ski storage
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Computer station
- Lobby fireplace
- Snack bar/deli
- Vending machine
- Water dispenser
- Self-serve laundry
Feel at home (6)
- Free cribs/infant beds
- Microwave
- Connecting/adjoining rooms available
- Separate sitting area
- Laundry facilities
- Coffee/tea maker
$98 nightly
$111 total
Apr 26 - Apr 27
Total with taxes and fees
Room options
Showing 12 of 12 rooms
Suite (Double Queen, Handicapped)
10.0Exceptional
2 reviews
- 500 sq ft
- 2 bedrooms
- Sleeps 5
- 2 Queen Beds and 1 Twin Sofa Bed
Suite (One Bed King, Handicapped Impaired)
8.0Very good
2 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
Suite (Wide King, Handicapped, HEARING)
7.0Good
2 reviews
- 1000 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
Suite, 1 King Bed (Handicapped Impaired)
9.6Exceptional
4 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite (Double Queen, Handicapped Impaired)
9.0Wonderful
11 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Suite (Double Queen)
9.6Exceptional
165 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 5
- 2 Queen Beds and 1 Twin Sofa Bed
Suite, 1 King Bed (Handicapped)
10.0Exceptional
3 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite (Wide King, Handicapped, HEARING)
9.4Exceptional
3 reviews
- 1000 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite (One Bed King, Handicapped, HEARING)
10.0Exceptional
1 review
- 500 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
Suite, 1 King Bed
9.4Exceptional
43 reviews
- 500 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite (Wide King, HEARING)
8.8Excellent
3 reviews
- 1000 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite (One Bed King)
10.0Exceptional
1 review
- 500 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
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About the neighborhood
321 Reagan Drive, Gatlinburg, TN, 37738
What's nearby
- Gatlinburg Convention Center - 3 min walk - 0.3 km
- Gatlinburg Space Needle - 5 min walk - 0.4 km
- Gatlinburg SkyPark - 6 min walk - 0.6 km
- Anakeesta - 9 min walk - 0.8 km
- Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km
Getting around
- McGhee Tyson Airport (TYS) - 75 min drive
Restaurants
- Ole Smoky Distillery - 7 min walk
- Sugarlands Distilling Co. - 7 min walk
- Puckers Sports Bar - 7 min walk
- Loco Burro Fresh Mex Cantina - 8 min walk
- Smith & Son Corner Kitchen - 6 min walk
About this property
Comfort Suites Gatlinburg Downtown-Convention Center
When you stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are within a 15-minute walk. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 89 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free covered onsite self parking
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–10:00 AM
- Coffee/tea in a common area
- Snack bar/deli
- Water dispenser
What to do
- Downhill skiing nearby
- Snowboarding nearby
Working away
- Computer station
Services
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Ski storage
Facilities
- Built in 2024
- Fireplace in lobby
- Television in common areas
- An indoor pool
- Banquet hall
- Outdoor furniture
Accessibility
- Braille/raised signage
- Elevator
- Elevator door width (inches): 60
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 30
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Visual alarms in hallways
- Front entrance ramp
- Closed captioned TV
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Smooth flooring in public areas
- Smooth flooring in room
- Thin carpet in public areas
- Thin carpet in room
- Tile flooring in public areas
Room amenities
Be entertained
- 50-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning and heating
- Coffee/tea maker
- Iron/ironing board
- Window screens
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Separate sitting area
Freshen up
- Shower/tub combination
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
- Desk chair
Food and drink
- Mini-fridge
- Microwave
- Free bottled water
More
- Weekly housekeeping
- Connecting/adjoining rooms available
Fees & policies
Children & extra beds
- Rollaway beds are available for USD 25.0 per night
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg
Frequently asked questions
Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?
Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.
What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.
What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?
Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and 15 minutes' walk from Great Smoky Mountains National Park.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Comfort Suites Gatlinburg Downtown-Convention Center Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
What guests liked
- Breakfast was consistently great with a wide variety of delicious options. (63 reviews)
- The indoor pool was a highlight for many guests, providing a warm and enjoyable experience for kids and adults alike. (15 reviews)
- Breakfast options were varied and delicious, with some guests enjoying made-to-order omelets and fresh fruits. (6 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Very clean, newly built, awesome amenities
Anna
Anna, 1-night trip
10/10 Exceptional
Very clean room and great location!
Ashley
Ashley, 1-night trip
10/10 Exceptional
Clean room good staff walking distance
Chris
Chris, 1-night trip
10/10 Exceptional
Staff was very courteous and the room was very clean and spacious
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
Great friendly staff. Breakfast bar was great too!
Kim
Kim, 2-night trip
10/10 Exceptional
The facilities and rooms are very nice and clean.
Elizabeth
Elizabeth, 2-night trip
8/10 Very good
Breakfast was great and gd location will definitely be back
belinda
belinda, 2-night trip
10/10 Exceptional
Very clean. Staff was great and friendly. Breakfast is extra meh. Parking was good to have it free but those spaces are small! Walk to downtown is a little sketchy for part of the way (no sidewalks). Drops you in a good location for walking the strip.
ELizabeth
ELizabeth, 3-night trip
8/10 Very good
Great check-in staff, clean hotel, pool looked user-friendly.
Carlyn
Carlyn, 2-night trip
8/10 Very good
The breakfast was a 2 stars out of 5. Gravy was salty and biscoits were hard.
Luis
Luis, 3-night trip
10/10 Exceptional
Staff was great. Only thing was the water pressure in the shower sucks
Michael
Michael, 3-night trip
8/10 Very good
The breakfast menu was fresh except a couple items seemed reheated and recycled. Staff was excellent. Complaint about a couple of minor issues with the bathroom which could not be fixed. Other than that, satisfactory stay.
Shitij
Shitij, 5-night trip
10/10 Exceptional
The lady at the front desk was so helpful. The entire property was nice as well. It was very clean!
Carlos
Carlos, 1-night trip
10/10 Exceptional
Clean rooms, good customer services and good breakfast
Cristian Loaiza
Cristian Loaiza, 1-night trip
10/10 Exceptional
Great stay , clean rooms , breakfast was ok
stanly
stanly, 1-night trip
10/10 Exceptional
Room was clean and fresh! Staff was friendly, lobby was clean and breakfast had great options.
TIFFANY
TIFFANY, 4-night trip
10/10 Exceptional
Very clean, great price and excellent location. Near everything
Emmeline
Emmeline, 1-night trip
10/10 Exceptional
IT WAS CLOSE TO EVERYTHING AT A GREAT PRICE.
DEREK
DEREK, 2-night trip
10/10 Exceptional
Clean room
Damiya
Damiya, 3-night trip
10/10 Exceptional
Clean rooms , good breakfast, ni e people , closer to glatimburg downtown, parks
ENMA
ENMA, 3-night trip
10/10 Exceptional
Good value for money, close to atractions
WALTER
WALTER, 3-night trip
10/10 Exceptional
Great hotel to stay with the family. The room we got was so spacious for a family of 5, my kids loved the underground pool. The hotel looked amazing and a was a short walk to the main strip. We will definitely come back
Yomaris
Yomaris, 3-night trip
10/10 Exceptional
Excelent place to stay. Close to the main atractions.
Margarita
Margarita, 3-night trip
10/10 Exceptional
SUPER SPACIOUS ROOM. VERY CLEAN WITH COMFORTABLE BEDS. BUFFET BREAKFAST IS THE TOP OF THE CHERRY.
Erika
Erika, 3-night trip
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