Comfort Suites Gatlinburg Downtown-Convention Center

Property class: 2.5
Mountain hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

When you stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
$127 nightly
The total price is $143
Oct 18 - Oct 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Double Queen, Handicapped)

A hotel room with two beds, a desk, a nightstand, and a large window.

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite (One Bed King, Handicapped Impaired)

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Suite (One Bed King, Handicapped Impaired)

8.8 out of 10
Excellent
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite (Wide King, Handicapped, HEARING)

A modern hotel room with a large bed, a nightstand with a lamp, and a mirror on the wall.

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Handicapped Impaired)

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(8 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Double Queen, Handicapped Impaired)

A hotel room with two beds, a green patterned wall, and a small kitchenette.

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite (Double Queen)

A hotel room with two beds, a green accent wall, a small desk with a lamp, and artwork on the wall.

Suite (Double Queen)

9.6 out of 10
Exceptional
(227 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Handicapped)

A hotel room with a large bed, bedside tables, a desk, and a green accent wall.

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Wide King, Handicapped, HEARING)

A hotel room with a large bed, bedside tables with lamps, a TV, and a seating area with a chair and a small table.

Suite (Wide King, Handicapped, HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (One Bed King, Handicapped, HEARING)

Room

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, a wall clock, and a painting on the wall.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Wide King, HEARING)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a green accent wall.

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (One Bed King)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a wall with a geometric pattern.

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free wired internet

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free wired internet

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free wired internet

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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Ripley's Believe It Or Not Museum - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬10 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

  • When you stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 89 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 15-minute walk from Great Smoky Mountains National Park and 5 minutes' walk from Gatlinburg Convention Center.

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Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, delicious, and filling with options such as waffles, eggs, sausage, and fruit. (133 reviews)
  • Air conditioning worked great in all rooms, providing a comfortable temperature for guests. (8 reviews)
  • The gym had everything needed and was a convenient amenity for guests. (4 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Staff was very friendly and helpful!
Verified review

10/10 Exceptional

Great hotel, amazng staff, great breakfast , convenient parking, comfortable rooms , and a pool
Verified review

10/10 Exceptional

Great Hotel & Very Helpful & Kind Staff!
Verified review

10/10 Exceptional

Great location to downtown. Breakfast was good. Hotel and rooms were clean. Staff was great. We would stay there again!!
Verified review

10/10 Exceptional

Absolutely wonderful stay. Beds were comfy Staff was friendly Breakfast was nice!!! We arrived early and they were very accommodating allowing us to park while we walked around….. check in was effortless Thank you we’ll be back
Verified review

10/10 Exceptional

Great place to stay staff were helpful and friendly clean and updated hotel within walking distance to downtown
Verified review

8/10 Very good

The breakfast was delicious. The bedroom was quiet.
Verified review

10/10 Exceptional

Staff were amazing! Would stay again!
Verified review

10/10 Exceptional

Very clean, large room, nice pool, people are very helpful and kind. Breakfast was fair. Parking was a little tight but manageable. Cheapest suit in the area. Close to everything
Verified review

10/10 Exceptional

This hotel was absolutely wonderful! Location was perfect! And we were in the quiet area but approx 3 min walk from the strip. We even seen 2 bears outside the hotel! The room was spacious and well maintained. It had a pool, but we were to busy for it. Breakfast was good!
Verified review

10/10 Exceptional

My family and I would recommend this hotel to anyone! It was a great stay clean rooms. The staff was great. The only problem is some of them didn’t speak English! But everything else was great. My mom was even talking about maybe booking that hotel once again!
Verified review

8/10 Very good

The hotel was clean and is conveniently located near the strip in Gatlinburg TN. They had a nice workout room and pool. The biggest draw back was the size of parking lot and spaces. If you have a bigger vehicle it can be hard to get through and park in either of the parking lots.
Verified review

10/10 Exceptional

Very clean. Filling breakfast.
Verified review

8/10 Very good

Great hotel location wise - central on main Parkway but a couple blocks off main drag so very quiet. Has both open and covered parking. Staff, breakfast and room comfort great. However, at around 5 am had a clicking noise coming from the wall that backs to the shower so figured was something with the plumbing. It persisted unfortunately until we needed to get up so couldn’t get back to sleep making the next day very long!
Verified review

10/10 Exceptional

Great place to stay. Very clean and housekeeping staff were amazing!
Verified review

10/10 Exceptional

We had a one night stay and loved it. Definitely somewhere I would stay again. The beds were comfortable, the room was spacious, and the staff was very friendly.
Verified review

10/10 Exceptional

This hotel is clean spacious and comfortable. We will be going back when in Gatlinburg.
Verified review

8/10 Very good

Great location to downtown. We arrived early after being drenched in a sudden downpour and they were able to give us one of our rooms early so we could change.
Verified review

10/10 Exceptional

This was a several day family trip. The hotel was super convenient to everything in Gatlinburg. We were able to walk to all the attractions in the area, including Ripley’s Aquarium and Anakeesta. The room was clean and comfortable. The front desk staff member who checked us in for the stay was very helpful. The parking under the building is made more for smaller vehicles, but it was great to be able to have the our car within covered parking.
Verified review

10/10 Exceptional

Rooms clean beds comfy and area will lighted up and just a small walk down to Main Street w all the fun activities and restaurants. Would stay here again .
Verified review

8/10 Very good

Super clean and large rooms. Beds were comfy and very good a/c. The pool is small but clean. Not a far walk to the parkway saves you on parking. The parking spaces are really tight. Overall a very relaxing stay
Verified review

10/10 Exceptional

Everything was amazing good breakfast good everything about it. The cleaning is the staff and everyone.
Verified review

10/10 Exceptional

Room was clean, spacious & well-lit. Friendly staff. Nice location. Good breakfast. Priced right.
Verified review

8/10 Very good

Great location to walk downtown, nice and clean.
Verified review

10/10 Exceptional

Great size rooms, staff great, breakfast good. I would stay there again. The parking is tight, tight but that's out of their control