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Aparthotel

Hotel Colonial Playa del Carmen

3.5 star property
Aparthotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Hotel Colonial Playa del Carmen

Guests can enjoy a refreshing swim in the hotel's central pool surrounded by lush greenery and comfortable lounge chairs.
Colonial Hotel offers stunning views from its multiple balconies.
Rest and work in comfort with two single beds, a desk, and a chair in this functional space.
Welcome to the Colonial reception area, where guests can check in and relax in comfortable armchairs.
Relax in our inviting lobby, featuring a comfortable seating area, reception desk, and lush greenery.
In the heart of Playa del Carmen, Hotel Colonial offers a warm welcome with an outdoor pool and free in-room WiFi. Explore nearby Xplor Theme Park or unwind in the lobby near the TV. With helpful multilingual staff, car rentals on site, tour assistance and luggage storage for convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 130 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools
  • Free toiletries
$27 nightly
The total price is $36
Aug 29 - Aug 30
Total includes taxes and fees

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 431 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, desk, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Living room
Daily housekeeping
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

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The price is $51
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$51 total
Total includes taxes and fees
Aug 3 - Aug 4
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.3 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Tacos Gomez - ‬2 min walk
  • ‪Empanadas y Salbutes de la Juárez - ‬2 min walk
  • ‪Aguas Frescas - ‬3 min walk
  • ‪+mas Rico tacos - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk

About this property

Hotel Colonial Playa del Carmen

Hotel Colonial Playa del Carmen puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Property size

    • 130 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • No onsite parking available
  • On site car rental

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Free toiletries
  • Soap
  • Towels provided
  • Shampoo

Entertainment

  • 20-inch TV with satellite service
  • TV in a common area

Work spaces

  • Meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk
  • Banquet hall

Location highlights

  • In the city center

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 2 buildings
  • Built in 2008
  • Colonial architecture

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property collects a 1.50 USD environmental tax at check-in.

Also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A

Frequently asked questions

Is there a pool at Hotel Colonial Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Colonial Playa del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Colonial Playa del Carmen?

Sorry, there's no onsite parking at Hotel Colonial Playa del Carmen.

What are the check-in and check-out times at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:30 AM. Contactless check-out is available.

What is there to do at Hotel Colonial Playa del Carmen and nearby?

Hotel Colonial Playa del Carmen has an outdoor pool.

What's the area around Hotel Colonial Playa del Carmen like?

Hotel Colonial Playa del Carmen is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travelers love the aparthotel's prime location.

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Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Beach
Service staff
Value
Refrigerator
Elevator
Store
Downtown
Walking

Reviews

10/10 Exceptional

Muy satisfecha la recepcionistas muy amables y serviciales me sentí tranquila por la seguridad
Día romántico y agradable
AZALIA, 1-night trip

10/10 Exceptional

Héctor, 1-night trip

10/10 Exceptional

JOSE MARTIN, 3-night trip

10/10 Exceptional

maria guadalupe, 2-night trip

10/10 Exceptional

Estancia recomendable

Muy buena opción de hospedaje a un precio accesible, muy limpias y cómodas las instalaciónes
David, 5-night trip

8/10 Very good

Ricardo, 1-night trip

6/10 Good

4-night trip

8/10 Very good

Great location...near stores and restaurants...close to the beach....
James, 9-night trip

10/10 Exceptional

Me hospede un día. Tiene lo necesario para una estancia tranquila
Eduar Geronimo, 1-night trip

10/10 Exceptional

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Anna, 7-night trip

8/10 Very good

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.
anthony, 10-night trip

8/10 Very good

No parking no English speaking staff
Gary, 6-night trip

6/10 Good

Tienen que tener algún acuerdo para el estacionamiento
Fernando, 3-night trip

10/10 Exceptional

Muy cerca de la quinta avenida pero nada de ruido de algún antro cercano.
Enrique, 1-night trip

10/10 Exceptional

Muy grande . Buen espacio alberca
Jaime, 2-night trip

8/10 Very good

Laura, 8-night trip

10/10 Exceptional

Precio muy accesible, y muy buena ubicación.
Daniela, 4-night trip

10/10 Exceptional

cerca de todo
Patricia, 7-night trip

8/10 Very good

En gral bien, el televisor de la habitac andaba mal y el baño se innunda facilmente. Algunos recepcionistas algo escepticos
graciela noemi, 7-night trip

6/10 Good

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo
Rolando, 1-night trip

8/10 Very good

stefany, 4-night trip

10/10 Exceptional

Rory, 1-night trip

8/10 Very good

Aura, 7-night trip

10/10 Exceptional

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!
Elana, 8-night trip

6/10 Good

Joaquin, 1-night trip