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Aparthotel

Hotel Colonial Playa del Carmen

3.5 star property
Aparthotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Colonial Playa del Carmen

Outdoor pool
Front of property
Lobby sitting area
Reception
Junior Suite | 1 bedroom, desk, free WiFi, bed sheets
In the heart of Playa del Carmen, Hotel Colonial offers a warm welcome with an outdoor pool and free in-room WiFi. Explore nearby Xplor Theme Park or unwind in the lobby near the TV. With helpful multilingual staff, car rentals on site, tour assistance and luggage storage for convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 130 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools
  • Free toiletries
$31 nightly
The total price is $40
Jun 19 - Jun 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 431 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, desk, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Living room
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

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The price is $41
$31 nightly
$41 total
Total includes taxes and fees
Jun 16 - Jun 17
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Xplor Theme Park - 7 min drive - 7.4 km
  • Xcaret Eco Theme Park - 12 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Tacos Gomez - ‬2 min walk
  • ‪Empanadas y Salbutes de la Juárez - ‬2 min walk
  • ‪Aguas Frescas - ‬3 min walk
  • ‪+mas Rico tacos - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk

About this property

Hotel Colonial Playa del Carmen

Hotel Colonial Playa del Carmen puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Property size

    • 130 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • No onsite parking available
  • On site car rental

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Toilet paper
  • Towels provided
  • Free toiletries
  • Soap

Entertainment

  • 20-inch TV with satellite service
  • TV in a common area

Work spaces

  • Meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Banquet hall
  • Change of towels (on request)
  • 24-hour front desk

Location highlights

  • In the city center

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 2 buildings
  • Built in 2008
  • Colonial architecture

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property collects a 1.50 USD environmental tax at check-in.

Also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A

Frequently asked questions

Is there a pool at Hotel Colonial Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Colonial Playa del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Colonial Playa del Carmen?

Sorry, there's no onsite parking at Hotel Colonial Playa del Carmen.

What are the check-in and check-out times at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:30 AM. Contactless check-out is available.

What is there to do at Hotel Colonial Playa del Carmen and nearby?

Hotel Colonial Playa del Carmen has an outdoor pool.

What's the area around Hotel Colonial Playa del Carmen like?

Hotel Colonial Playa del Carmen is in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach. Travelers love the aparthotel's prime location.

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Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Beach
Service staff
Value
Refrigerator
Store
Downtown
Walking
Family friendly

Reviews

6/10

Beautiful hotel in the old style.
7-night trip

8/10

A great place that has a local feel. Mixed traditional with good City access, on foot or taxi. We walked to the Cozumel Ferry after checking out
1-night trip

10/10

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.
2-night trip

10/10

Its a good hotel for the price, staff is friendly and professional, and very easy to deal with.
1-night trip

10/10

The location was perfect and stay was great staff very friendly and room was decent! Just needed the water to be warmer in the showers but overall wonderful stay would recommend to my friends will be back thanks 🙌👌🙏
14-night trip

8/10

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.
10-night trip

10/10

I have stayed at this hotel for 6 times since 2017 and love it the location is amazing it’s clean safe and very affordable the restaurant next door has a great menu with great prices budget friendly place and good service thanks for having us here again and again 😘❤️😊
7-night trip

10/10

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓
8-night trip

10/10

This hotel is located very close to the downtown and 5-10 min walk to the beach. I liked the swimming pool area, with wonderful green vegetation all around the place. The service provided was great too.
7-night trip

6/10

Property is a little outdated but overall good for just a night.
2-night trip

10/10

Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart.
6-night trip

4/10

The toilet didn’t work! Shower cold water
7-night trip

10/10

Great place and atmosphere
1-night trip

10/10

Great place close to everything
1-night trip

10/10

Exelente spot
1-night trip

8/10

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.
10-night trip

8/10

Very nice Hotel. Very nice Location!
3-night trip

8/10

Affordable and close by everything.
2-night trip

8/10

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi
3-night trip

8/10

Easy walking distance to beach and shopping and restaurants
3-night trip

8/10

Staff was friendly and helpful! Room was big and comfortable. Only downside was that the pool was being renovated. Should be nice when done!
1-night trip

6/10

This hotel is a good place to stay in. The location is great. Very close to the bus station, and you’ll have plenty to choose from as far as having a meal.
3-night trip

4/10

I had been prepared for the hotel to be a little noisy given its location in the downtown area of Playa del Carmen. The problem wasn't outside, it was inside! There were people at the pool all bloody night and the noise deflected throughout the hotel, it was very hard to sleep. The staff was super nice, and the restaurant that served breakfast and we went there for dinner as well was really delicious and a nice environment.
1-night trip

10/10

They helped us out accommodated to our needs
1-night trip

6/10

The customer service was great! 2 out of our 4 rooms reserved were older and out dated. We would have liked to have our family all on one floor or closer to one another but the hotel was unable to accommodate this. One of the rooms had many cockroaches.
7-night trip