10/10 Exceptional
Beautiful hotel, nice stay and really yummy food at the restaurant!
Paige
Paige, 4-night trip
Hotel Milam, Michelin Key winner
Tulum hotel with spa and outdoor pool
Choose dates to view prices
La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access9.6
Exceptional
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Steam room
- Pool bar
- Swim-up bar
- Beach shuttle
- Air conditioning
- Self-serve laundry
- Luggage storage
Feel at home (6)
- Private pool
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Premium bedding
- Bathrobes
$355 nightly
$433 total
Apr 7 - Apr 8
Total with taxes and fees
Why we love this property
Dive-in luxury
Pool perfection awaits with a swim-up bar and poolside bar at this hotel. The outdoor and private pool areas feature comfy loungers and umbrellas.
Spa escape destination
The full-service spa offers daily treatment options, from aromatherapy to body scrubs. Deep-tissue massages revitalize while the hot tub and mud bath await.
Delicious dining options
This hotel offers a restaurant and 2 bars for culinary pleasure. Continental breakfast and private picnics create memorable dining experiences.
Room options
Showing 2 of 2 rooms
Grand Room
9.4Exceptional
9 reviews
- Garden view
- 645 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premium Room
10.0Exceptional
2 reviews
- Garden view
- 1025 sq ft
- 4 bedrooms
- Sleeps 8
- 3 King Beds and 1 Queen Bed
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About the neighborhood
Calle 10 Sur, La Veleta, Tulum, QROO, 77765
What's nearby
- Holistika Art Walk - 8 min walk - 0.7 km
- Hospital de Tulum - 3 min drive - 1.8 km
- Dos Aguas Park - 5 min drive - 2.5 km
- Tulum Beach - 11 min drive - 5.9 km
- Tulum Mayan Ruins - 12 min drive - 8.8 km
Getting around
- Tulum Intl. Airport (TQO) - 43 min drive
- Cancun Intl. Airport (CUN) - 101 min drive
- Beach shuttle (surcharge)
Restaurants
- Vaivén - 9 min walk
- La Taqueria Pinches Tacos Shop - 7 min walk
- El Aguajito Marisqueria - 11 min walk
- Italdo Pasteleria - 7 min walk
- mera - 12 min walk
About this property
Hotel Milam, Michelin Key winner
At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Gran Cenote and Tulum National Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a steam room are other highlights.
At a glance
Hotel size
- 36 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- The front desk is open daily from 7:00 AM - 11:00 PM
- Front desk staffed during limited hours
- If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (17 years old and younger) not allowed
Pets
- Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
- Onsite garage
Offsite
- Beach shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Swim-up bar
- Private picnics
What to do
- Beach shuttle (surcharge)
- Hiking/biking trails
- Access to nearby outdoor pool
Services
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Beach shuttle (surcharge)
- Bicycle rentals
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- An outdoor pool
- Bicycle parking
- Full-service spa
- Massage/treatment rooms
- Steam room
Accessibility
- Wheelchair accessible
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Well-lit path to entrance
Room amenities
Home comfort
- Air conditioning
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Soundproofed rooms
- Premium bedding
What to enjoy
- Private pool
Freshen up
- Rainfall showerhead
- Shower only
- Designer toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
- Free bottled water
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
MILAM - Onsite fine-dining restaurant.
Fees & policies
Refundable deposits
- Deposit: MXN 2000 per accommodation, per day
Optional extras
- Continental breakfast is offered for an extra charge of approximately MXN 650 per person
- Beach shuttle service is offered for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of MXN 812 per pet, per day
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 11:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?
Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Milam, Michelin Key winner?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Milam, Michelin Key winner?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 812 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Milam, Michelin Key winner?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Milam, Michelin Key winner and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has private pools and a steam room, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Milam, Michelin Key winner?
Yes, there's an onsite restaurant, MILAM.
Does Hotel Milam, Michelin Key winner have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Hotel Milam, Michelin Key winner like?
Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.
Have a question?
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Hotel Milam, Michelin Key winner Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
9.8
Property conditions & facilities
What guests liked
- The restaurant offered fantastic meals with great drinks and friendly servers. (4 reviews)
- The pool was a standout feature, with many guests praising its unique in-room pools, warm temperatures, and relaxing atmosphere. (11 reviews)
- The spa services, including massages, were highly praised for being deeply relaxing and incredibly thorough. (5 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
The staff was amazing and the property was beautiful
Keisha
Keisha, 3-night trip
10/10 Exceptional
Good staff and very clean
Carlos
Carlos, 3-night trip
10/10 Exceptional
Staff were very polite and helpful with local activities and dining. They were readily available. Clean property and very relaxing. Highly recommend for adults, couples and solo travelers seeking a relaxing ambiance.
Sareeta
Sareeta, 3-night trip
10/10 Exceptional
This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.
Wayne
Wayne, 2-night trip
10/10 Exceptional
Best stay ever
William
William, 3-night trip
10/10 Exceptional
Beautiful property. Staff were extremely helpful and friendly.
Jecovia
Jecovia, 5-night trip
8/10 Very good
Room was beautiful, clean and aesthetically pleasing.
Tarimah
Tarimah, 2-night trip
10/10 Exceptional
Everything was great!
Damaris
Damaris, 3-night trip
10/10 Exceptional
Clean, quiet,safe,Great service
Jayda
Jayda, 4-night trip
10/10 Exceptional
Very nice and clean hotel.
Emery E
Emery E, 2-night trip
10/10 Exceptional
Excellent hotel, great luxury vibes
Vanessa
Vanessa, 2-night trip
8/10 Very good
The hotel was nice but the price of food was ridiculous
Onyedikachi
Onyedikachi, 1-night trip
10/10 Exceptional
Everything about this property was great
Ashley
Ashley, 3-night trip
10/10 Exceptional
It was so nice
Brayonna
Brayonna, 3-night trip
10/10 Exceptional
room is stunning. very quiet area. perfect for solo travel.
Kezyah Kathryn
Kezyah Kathryn, 4-night trip
10/10 Exceptional
Clean room and property. Delicious food and very accommodating service
Lauren
Lauren, 4-night trip
10/10 Exceptional
Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Sherya
Sherya, 4-night trip
10/10 Exceptional
Loved everything except how pricey drinks and food was.
Candece
Candece, 4-night trip
10/10 Exceptional
Serene and peaceful stay, would definitely recommend!
Sara
Sara, 5-night trip
10/10 Exceptional
My experience was amazing. The staff, the restaurant and the room were all breathtaking. I’m literally already planning my next trip to come back.
Kevin
Kevin, 3-night trip
10/10 Exceptional
great news lace to stay
Sizani
Sizani, 4-night trip
10/10 Exceptional
The grounds are stunning so tranquil. Clean & service from staff is 10/10
Kali
Kali, 3-night trip
10/10 Exceptional
Everything about this property is beautiful
Samuel
Samuel, 2-night trip
10/10 Exceptional
Tulum itself has a very healing energy/vibe to it but this place takes it to a whole nother level. I mistakenly used to stay at Air bnbs when I traveled to Tulum, that's never happening again. I will be staying here every time.
Charles
Charles, 2-night trip
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