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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Hotel with 2 bars/lounges, near Poliforum Siqueiros

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Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Meeting facility
1 bedroom, down comforters, pillowtop beds, minibar
Lobby
Shower, rainfall showerhead, hair dryer, bathrobes
City view from property
Hyatt Regency Mexico City Insurgentes - WTC, an upscale hotel near World Trade Center Mexico City, offers a vibrant atmosphere with 2 bars and a coffee shop/cafe. Guests can stay connected with in-room WiFi, energize at the 24-hour gym, or host events at the conference center and banquet hall. Dry cleaning/laundry services are available for convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Pet friendly
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 7 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$143 nightly
The total price is $171
Jun 15 - Jun 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 438 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, down comforters, pillowtop beds, minibar

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 361 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Separate bedroom
  • 544 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 357 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Separate bedroom
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Separate bedroom
  • 544 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Total includes taxes and fees
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About the neighborhood

Map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100

What's nearby

  • World Trade Center Mexico City - 7 min walk - 0.6 km
  • Pepsi Center - 7 min walk - 0.6 km
  • Paseo de la Reforma - 5 min drive - 3.8 km
  • Palacio de Bellas Artes - 8 min drive - 7.6 km
  • Zócalo - 8 min drive - 8.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 23 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Buenavista Station - 23 min drive
  • Mexico City Fortuna Station - 36 min drive
  • Tultitlan Lecheria Station - 44 min drive
  • San Pedro de los Pinos Station - 19 min walk
  • Chilpancingo Station - 19 min walk
  • Ethiopia-Transparency Square Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Principia Tasting Room - ‬2 min walk
  • ‪Suntory del Valle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Palominos Insurgentes - ‬1 min walk
  • ‪Rodizio CDMX - ‬2 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

When you stay at Hyatt Regency Mexico City Insurgentes - WTC, you'll be just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Paseo de la Reforma and Frida Kahlo Museum are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 66 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 15 per night)
    • Wheelchair-accessible van parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 7 meeting rooms
  • Conference center (4625 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair
  • Printer
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 percent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs USD 170 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Parking

  • Covered valet parking costs USD 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Does Hyatt Regency Mexico City Insurgentes - WTC offer free cancellation for a full refund?

Yes, Hyatt Regency Mexico City Insurgentes - WTC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Mexico City Insurgentes - WTC?

Yes. Valet parking costs USD 15 per night.

Is airport shuttle service offered by Hyatt Regency Mexico City Insurgentes - WTC?

Yes, an airport shuttle is available. The charge is USD 200 per person roundtrip.

What are the check-in and check-out times at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hyatt Regency Mexico City Insurgentes - WTC and nearby?

Hyatt Regency Mexico City Insurgentes - WTC has 2 bars and a 24-hour fitness center.

Are there restaurants at or near Hyatt Regency Mexico City Insurgentes - WTC?

Yes, there's an onsite restaurant.

What's the area around Hyatt Regency Mexico City Insurgentes - WTC like?

Hyatt Regency Mexico City Insurgentes - WTC is a short 6-minute walk from World Trade Center Mexico City and 6 minutes' walk from Pepsi Center.

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Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Beautiful hotel, check in process was longer than expected but the quality of the room and amenities was as expected from Hyatt. Great area, safe, quiet and pleasant.
2-night trip

10/10

Top notch service, rooms are new and modern, location is also excellent
1-night trip

10/10

Great place to stay on business or vacation. Friendly staff excellent service! Check in was easy. I requested a taxi for the following day. The front desk arranged everything. I would definitely stay at the property again.
1-night trip

10/10

Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
5-night trip

10/10

Nice hotel!
1-night trip

10/10

Wonderful clean Hotel, rooms a big and very comfortable
2-night trip

8/10

Great staff
5-night trip

10/10

Excellent customer service
2-night trip

10/10

It was a great place I will definitely stay again at the Hyatt Regency
2-night trip

10/10

What an incredibly wonderful experience to stay at this hotel. I travel a lot and it’s rare that a hotel is absolute perfection. Such is the case with the Hyatt Regency Mexico City Insurgentes. I would not hesitate to recommend this hotel to anyone looking for a quiet hotel in the WTC. I look forward to my next day.
2-night trip

10/10

Nice room and warm love the taste of decoration and smart lights just sandals for bath and tooth brush dental cream would be great
1-night trip

10/10

An overnight stop to recharge energy Nicely placed near WTC Not over priced
1-night trip

8/10

Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
2-night trip

10/10

Great room and bathroom. Could use a desk though. Very good restaurant.
3-night trip

10/10

-
2-night trip

4/10

The hotel condition are good but the lack of staff at the front desk is terrible, my keys were deactivated twice at the stay and had to make a 20 min line to fix it, also i made the reservarvation and paid online and had a 220 usd charge for an already paid nigth it was fixed quick, hope they hire and train their front desk staff
2-night trip

4/10

Lack of staff
1-night trip

10/10

Hotel was great, clean, and walking distance to lots of restaurants, tap rooms, and stores. The staff was extremely friendly, and helpful. Specifically, Jesus from the breakfast buffet, Oswaldo, Maria Lupe, and Allison from the bar. They gave us so many tips on where to go and doz
7-night trip

10/10

Excellent experience.
3-night trip

4/10

Declining Standards – I Won’t Return I used to stay at the Hyatt Mexico City twice a year for business trips. That’s over now. My recent five-night stay was a disaster: I had to switch rooms three times due to hygiene issues, broken fixtures, and lack of water pressure. On the first night, the bed had hair and torn sheets. No one responded via WhatsApp or phone — I had to call room service just to get clean bedding. In another room, the showerhead came off mid-shower. In the third, there was barely any water pressure. I also used the laundry service — my clothes went missing for two days, and staff couldn’t track them down until the morning I checked out. Throughout the stay, the staff was distant and unhelpful. At checkout, the attitude was downright rude. This level of service is unacceptable for a hotel in this category. I won’t be coming back.
1-night trip

6/10

Good property with not so good customer service
4-night trip

6/10

Second time I stay here, and cleanliness of the room has been an issue both times. This time it was worse. The room was poorly cleaned upon arrival (hair on the floor, trash in a trashcan) and the available room to switch had a dirty toilet. I preferred to stay in the original room to discover later that the coffee machine had not been cleaned, the coffee cup was dirty, and the water in the shower didn't drain. Even when all the staff was very nice, it was a disappointing experience because of how dirty the rooms were.
3-night trip

10/10

This is the place to stay if your in Mexico City, all staff treat you very well. Amazing breakfast each morning, waiters Aurora and Jesus are the best. The higher up your room the less noise you hear from the city. You have many walkable places near by from shopping to dining. You can catch the city bus right in front of the hotel, which is one of the fastest transportation methods in the city. If I were to return to CDMX I would definitely stay here again.
7-night trip

10/10

X
3-night trip

8/10

All good.
2-night trip