Motto by Hilton Tulum

Luxury hotel with 2 outdoor pools, connected to a shopping center, near Hunab Lifestyle Center

Choose dates to view prices

Sun, Apr 19
Mon, Apr 20
April 2026
5
May 2026
Motto by Hilton Tulum features a rooftop terrace and puts you just steps from Hunab Lifestyle Center and Jaguar Park. You can indulge in deep-tissue massages, body treatments, or mani/pedis, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
$86 nightly
$107 total
Apr 20 - Apr 21
Total with taxes and fees

Why we love this property

Taste around the world
Culinary adventures await at 2 restaurants serving international and American cuisine. A cafe and 2 bars offer refreshing options for any mood.
Dreamy comfort awaits
Premium bedding cradles guests in every guestroom. Rainfall showers complement the curated decor, while blackout drapes ensure perfect slumber.

Room options

Showing 18 of 18 rooms
Garden view
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Excellent
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Garden view
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Exceptional
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Bathroom shower
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Garden view
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

Excellent
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Bathroom shower
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

Very good
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Garden view
1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Garden view
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Exceptional
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Garden view
Premium bedding, in-room safe, individually decorated
Bunk beds - 1 Twin over 1 Queen, Rooftop Level | Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Exceptional
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed
Garden view
55-inch flat-screen TV with cable channels
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Junior Suite (1 Queen bed)

Exceptional
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
Garden view
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Very good
  • Garden view
  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed
Interior
Premium bedding, in-room safe, individually decorated
Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Accessible Queen Room Rooftop Level

  • Sleeps 2

Queen Room

  • Sleeps 2

1 Queen Bed Roof Top Level

  • Sleeps 2

1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower

  • Sleeps 2

Flex Room 1 Queen Wall Bed Roof Top Level

  • Sleeps 2

Flex Room With 1 Queen Wall Bed

  • Sleeps 2

Junior Queen Suite

  • Sleeps 3

2 Room Family Suite-2 Queen Beds 1 Twin Bed

  • Sleeps 4

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About the neighborhood

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Hunab Lifestyle Center - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.1 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Jasmine - ‬11 min walk
  • ‪Olio - ‬17 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panza Tulum - ‬5 min walk

About this property

Motto by Hilton Tulum

Motto by Hilton Tulum features a rooftop terrace and puts you just steps from Hunab Lifestyle Center and Jaguar Park. You can indulge in deep-tissue massages, body treatments, or mani/pedis, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 5 and younger eat free breakfast

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Vegetarian dining options
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, body treatments, and manicures and pedicures.

Dining

Bistro Coba - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Hunab Rooftop - This poolside rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Alma Verde - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jungle Bar - Onsite bar. Happy hour is offered. Open daily.
Campanella - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 23.20 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 20 to 30 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 55 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum offer free cancellation for a full refund?

Yes, Motto by Hilton Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Motto by Hilton Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Motto by Hilton Tulum?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 55 per pet, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Motto by Hilton Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Motto by Hilton Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a fitness center. Motto by Hilton Tulum also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Motto by Hilton Tulum?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Motto by Hilton Tulum like?

Motto by Hilton Tulum is in Zama, a short 1-minute walk from Jaguar Park.

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Get instant answers with AI powered search of property information and reviews.

Motto by Hilton Tulum Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities

What guests liked

  • The pool area was very nice, with great service, tasty snacks, and a fantastic view. (12 reviews)
  • The gym was well-equipped and fantastic, offering a great workout experience. (9 reviews)
  • The property is close to many restaurants and offers delicious food options with a convenient location for dining out. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffRestaurantBeachRooftopsFoodLocationBikingBedTaxi
Verified

10/10 Exceptional

Best hotel to stay in Tulum City! Wonderful staff! Amazing atmosphere! Safe environment!
Luiz, 3-night trip
Verified

10/10 Exceptional

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Carolina, 5-night trip
Verified

8/10 Very good

The photos were exactly like the property, conveniently located too!
Erica, 3-night trip
Verified

8/10 Very good

Nice location
Michael, 2-night trip
Verified

10/10 Exceptional

The kindness of the staff
Carolina, 3-night trip
Verified

6/10 Good

The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.
B F, 1-night trip
Verified

8/10 Very good

Great value. Close enough to the town but a tad far to walk or bike to the beach clubs. Plan on renting a cycle or car if you want to go to the beach daily. Good vibe at the hotel and in the area. Will definitely come back.
Ross, 3-night trip
Verified

8/10 Very good

Room was very clean, had all that I needed. Staff was friendly and helpful
Tessa, 2-night trip
Verified

10/10 Exceptional

excelente
Jorge, 1-night trip
Verified

4/10 Fair

Room to little
Mario, 1-night trip
Verified

8/10 Very good

Great location
Estefany, 2-night trip
Verified

10/10 Exceptional

We loved the hotel, especially the natural sitting area right outside the entrance. Eateries were right there and I enjoyed the best croissants and gelato from Campanella that was by the sitting area.
Bishop, 4-night trip
Verified

10/10 Exceptional

All staff very friendly. Room was cleaned more than every other day. Great gym & rooftop pool/bar
Davina, 9-night trip
Verified

6/10 Good

Good place
Quinten, 3-night trip
Verified

10/10 Exceptional

The pool area is fantastic.
Claudia, 4-night trip
Verified

10/10 Exceptional

Perfect stay!
Heaven, 3-night trip
Verified

10/10 Exceptional

Great place to stay

Amazing stay. Perfectly relaxing which is what we wanted
Jennifer, 8-night trip
Verified

10/10 Exceptional

Excelente hotel
RICARDO JOSE, 1-night trip
Verified

10/10 Exceptional

Great staff, great location
Isabelle, 4-night trip
Verified

10/10 Exceptional

Neat and tidy. Clean and modern.
Tommy, 1-night trip
Verified

10/10 Exceptional

I would stay again.
Londa, 3-night trip
Verified

10/10 Exceptional

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
Alexandra, 4-night trip
Verified

10/10 Exceptional

Beautiful and nice hotel 💙
Michael, 3-night trip
Verified

10/10 Exceptional

Great area amazing staff
Scott Andrew, 5-night trip
Verified

8/10 Very good

Nice place
Jeremy, 4-night trip