Escape to Hotel Riu Cancun - All Inclusive, where a pristine white sand beach and adjacent golf course await. Unwind with a massage at Renova Spa, indulge in Italian cuisine at one of the 6 on-site restaurants, or soak up the sun with a cocktail from the swim-up bar. With activities like surfing/body boarding and free in-room WiFi, this all-inclusive eco-certified property is perfect for families.
At Hotel Riu Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Caracol Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Volleyball
Lessons/classes/games
Water fitness
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
DONE
Hotel size
569 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
What to do
On the beach
Beach volleyball
Snorkeling
Surfing/body boarding
Windsurfing
Shopping
Pool table
Golf lessons nearby
Parasailing nearby
Scuba diving nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2003
ATM/banking
Garden
Television in common areas
Health club
Adjacent to a golf course
4 outdoor pools
Full-service spa
Nightclub
Hot tub
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Renewable energy used
Comprehensive food waste policy
Waste recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property
Frequently asked questions
Does Hotel Riu Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Hotel Riu Cancun - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Cancun - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Hotel Riu Cancun - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like windsurfing, snorkeling, and surfing. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Cancun - Adults Only - All Inclusive also has 5 bars, a nightclub, and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Hotel Riu Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Cancun - Adults Only - All Inclusive like?
Hotel Riu Cancun - Adults Only - All Inclusive is a short 4-minute walk from Caracol Beach and 7 minutes' walk from Cancun Convention Center. Travelers say that the property is in a great location.
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Reviews
Hotel Riu Cancun - Adults Only - All Inclusive Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The beach was clean, beautiful, and had clear water with great waves, making it a lovely spot for relaxation and activities. (172 reviews)
The pools were great, well-managed, and provided a fun atmosphere with energetic entertainment staff. (130 reviews)
Breakfast was consistently praised for its extensive selection, freshness, and delicious options. (23 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Beach
Restaurant
Buffets
Location
Entertainment
Drinks
View
Reviews
Verified
10/10 Exceptional
May 27, 2026
Room was great , ocean view with a balcony ! Staff were all nice and attentive! Would stay here again !
Jaqueline
Jaqueline, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Wonderful hotel and staff. We really enjoyed our visit.
Deborah L
Deborah L, 6-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Excellent resort, very very clean, food was amazing, staff exceptionally friendly
Brittany
Brittany, 5-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Clean room, great staff and the Amenities was amazing.
Adlouna
Adlouna, 5-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Room was clean, staff alwas amazing and the restaurants we're fresh and satisfying.
Darryl Eugene
Darryl Eugene, 7-night trip
Verified
8/10 Very good
Jan 14, 2026
Great foods and nice sea view, good service, very nice vacation resort!
Yingfan
Yingfan, 7-night trip
Verified
8/10 Very good
Mar 1, 2026
Staff were very polite, funny and outgoing.
Clayton
Clayton, 4-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Great stay and staff was amazing
Miranda Maria
Miranda Maria, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Clean rooms, the staff was extremely nice.
grecia
grecia, 5-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Very clean, food was wonderful a lot of options. Staff was very friendly.
Jospeh Steven Van
Jospeh Steven Van, 7-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Rooms were super clean and amenities were great
Luc
Luc, 5-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Staff was amazing, very clean, good service- such a fun place!
Jenna
Jenna, 4-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Everything was super clean
Alyssa
Alyssa, 6-night trip
Verified
10/10 Exceptional
Feb 7, 2026
The hotel is very nice and has activities going daily.
They also have a 24hr sports bar along with a night club
Tierra
Tierra, 4-night trip
Verified
8/10 Very good
Feb 1, 2026
Yes clean room great staff
Natalie
Natalie, 4-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Staff was great! Room was clean! Great place to stay. Evening entertainment was awesome.
Darrel Lee
Darrel Lee, 5-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Room was great , the beds were a bit small for two people but the staff added an extra bed in our room , staff was amazing they were all very attentive of their guest from the beach all the way to your room , they always had some entertainment going on which was great since there were some chilly days. Food and drinks were great!
Andrea
Andrea, 7-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Clean room, good staff etc…
Abraham
Abraham, 5-night trip
Verified
8/10 Very good
Dec 25, 2025
Great staff rooms were clean food was decent.
Ade
Ade, 4-night trip
Verified
8/10 Very good
Feb 2, 2026
The staff was amazing
Quin
Quin, 4-night trip
Verified
6/10 Good
Jan 19, 2026
Dated property, food was fair , stafff was excellent …
Gary
Gary, 5-night trip
Verified
8/10 Very good
Feb 2, 2026
Rooms were extremely clean, with staff going the extra mile to make sure there clearing and mini fridge was up your standard.
Luis
Luis, 6-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Excellent views from our oceanview room. Good food. Friendly staff.
Jijun
Jijun, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Hotel was great all restaurants options were great the drinks the bars everything was awesome and staff was amazing so helpful
rupinder
rupinder, 7-night trip
Verified
8/10 Very good
Jan 11, 2026
Room was very clean... staff were very friendly food was good and entertainment was awesome