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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor pools, near Quinta Avenida

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Photo gallery for 12 Bees Hotel

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Family Room | Individually decorated, individually furnished, desk, laptop workspace
Interior detail
Reception
Escape to 12 Bees Hotel, near Playa del Carmen Main Beach, where you can unwind with a rooftop terrace and rejuvenate at the spa. Indulge in a manager's reception, grab a coffee at the shop/cafe or enjoy sun loungers by one of two outdoor pools.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Beach towels
  • Bar/lounge
  • Coffee shop/cafe
  • Business center
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Ferry terminal shuttle
  • Limo/town car service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $49
includes taxes & fees
$38 per night
May 11 - May 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Cable channels
  • 231 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,181 reviews
The price is $48
includes taxes & fees
$37 per night
May 6 - May 7
Sofía by Bunik
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About the neighborhood

Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 6 min walk - 0.5 km
  • Quinta Avenida - 7 min walk - 0.6 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Playa del Carmen Main Beach - 15 min walk - 1.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Tortas Santa Fe - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬2 min walk
  • ‪La Pesca - ‬3 min walk
  • ‪Zitla - ‬4 min walk

About this property

12 Bees Hotel

12 Bees Hotel features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. You can indulge in facials or mani/pedis, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception (select days)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Coworking spaces
  • Conference space

Services

  • 24-hour front desk
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 2 outdoor pools
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

BEEBAR - This rooftop bar serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Does 12 Bees Hotel offer free cancellation for a full refund?

Yes, 12 Bees Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at 12 Bees Hotel?

Yes, there are 2 outdoor pools.

Are pets allowed at 12 Bees Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at 12 Bees Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at 12 Bees Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at 12 Bees Hotel and nearby?

Have fun with nearby activities like boat tours, scuba diving, and swimming. Additional recreation nearby includes casino gaming. 12 Bees Hotel also has 2 outdoor pools.

What's the area around 12 Bees Hotel like?

12 Bees Hotel is in Downtown Playa del Carmen, a short 7-minute walk from Quinta Avenida and 15 minutes' walk from Playa del Carmen Main Beach.

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12 Bees Hotel Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Shower
Food
Bar
Toilet
Beach
Bed

What guests liked

  • The property's WiFi was consistently reported as great and excellent. (4 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Average hotel, nothing exceptional
Jamal, 7-night trip

10/10 Exceptional

Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets.
Arturo de Jesus, 1-night trip

6/10 Good

Good budget hotel near the ADO bus center of PDC.
RAMON, 1-night trip

10/10 Exceptional

Strategic location if you're planning to save money and time.
Tonatiuh Benjamin, 3-night trip

8/10 Very good

Nice
Ellen, 1-night trip

8/10 Very good

alright, but not special

Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Andy, 1-night trip

8/10 Very good

Good location. Walkable. Decent for the price

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Andy, 3-night trip

10/10 Exceptional

A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Scyi, 7-night trip

8/10 Very good

Good location an the food was pretty good
Damien, 7-night trip

6/10 Good

It wasent super clean but the restaurant on third floor was very good amazing food definitely worth taking a look.
Benjamin, 2-night trip

10/10 Exceptional

All in general was a great stay
Daniel, 1-night trip

10/10 Exceptional

It was my 4th time staying at this hotel. It has all the basics to go around the city walking and nearby you can locate multiple local food options, markets and pharmacy There is a school in front so it is quite safe
Anakaren, 2-night trip

6/10 Good

The place is clean and seems safe. Short walk to 5th Avenue, convenient. One of the showers did not work, but they fixed right away. We stayed 1 week, on the third day they forgot to clean our room, next morning I mentioned it, we were out all day, when we came back room was still not clean. They did it the next day. Overall, the hotel is clean. We liked the food at the restaurant , good food, good prices.
Renee, 6-night trip

4/10 Fair

Overall poor
Nicole, 2-night trip

10/10 Exceptional

Extremely well situated to all ur needs
Daniel, 1-night trip

10/10 Exceptional

Excellent Hotel
Erno, 7-night trip

10/10 Exceptional

Staff was great. Bar and restaurant staff were even better
Jason, 4-night trip

8/10 Very good

Best thing is that they have parking
Valentina, 3-night trip

10/10 Exceptional

Good location good security nice rooms
rob, 1-night trip

8/10 Very good

5 stars for the shower alone! Immediate hot water and unbelievable water pressure. Very comfortable king size bed, great internet connection, and nice tv. Very basic set up. I ate upstairs but didn't get a chance to checkout the rooftop but it did look like fun. The locks on the door are very rinkadink and questionable. Also, you can easily hear people in other rooms. There is no fridge for food and cold drinks which for me personally, is a deal breaker. Otherwise, a great stay.
Nato, 10-night trip

10/10 Exceptional

Great staff! The library was unexpected but very was a nice feature!
Mail, 7-night trip

8/10 Very good

Great staff! The roof top bar is legit! Pool, PingPong, and TVs.
Jason, 2-night trip

10/10 Exceptional

Nothing
Marc, 1-night trip

10/10 Exceptional

This place is very clean and beautiful. Don't forget guest get a discount to eat at their top terrace. Just remind the person who rings you up.
NANCY, 1-night trip

8/10 Very good

We liked it because its so close to la quinta avenida. Its also close to restaurants and super markets
Jeanette, 2-night trip