8/10 Very good
Pools are cold...drinks lack alcohol no matter how hard i tried
Daniel
Daniel, 2-night trip
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
Playa del Carmen beachfront hotel with 6 restaurants and free water park
Choose dates to view prices
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma offers the ultimate beachfront getaway with a free water park, scuba diving, and 2 swim-up bars. Enjoy a rejuvenating spa treatment at NÁAY SPA or indulge in delicious meals at any of the 6 on-site restaurants. With free in-room WiFi and shopping on site, this luxury hotel is perfect for families; guests rave about the family-friendly amenities and helpful staff.
VIP Access8.4
Very good
Popular amenities
- Pool
- Spa
- Airport transfer
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- On the beach
- 6 restaurants and 3 bars/lounges
- 2 swim-up bars
- Full-service spa
- Outdoor pool and lazy river
- Free water park
- Free children's club
- Free airport shuttle
- 24-hour health club
- Sauna
- Steam room
For families (6)
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
$745 nightly
$905 total
Apr 19 - Apr 20
Total with taxes and fees
Why we love this property
Ocean views at your door
Sandy shoreline beckons at this beachfront hotel. A private walkway leads directly from the property to the inviting waters.
Water wonderland
This luxury hotel boasts a free water park, lazy river, and waterslide for aquatic fun. Pool cabanas await, along with 2 swim-up bars.
Wellness haven
Turn to the full-service spa for aromatherapy, body wraps, or deep-tissue massages. The 24-hour health club and garden walkway complete this relaxing retreat.
Room options
Check availability for these dates
Showing 18 of 18 rooms
Suite Superior with Sea View
- 581 sq ft
- Sleeps 5
Suite Standard with Sea View
- 581 sq ft
- Sleeps 5
Suite Premium with Pool View
- 2368 sq ft
- Sleeps 7
Penthouse, Oceanfront (SWIM-UP KING SUITE)
10.0Exceptional
3 reviews
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 2 Queen Beds and 1 Twin Sofa Bed
Suite, Oceanfront (SWIM-UP KING)
9.0Wonderful
89 reviews
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)
9.6Exceptional
5 reviews
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)
7.8Good
6 reviews
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 2 Queen Beds and 1 Double Sofa Bed
Suite, Oceanfront (SWIM-UP QUEEN)
9.0Wonderful
63 reviews
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 5
- 2 Queen Beds and 1 Twin Sofa Bed
Big Kahuna Suite
- Ocean view
- 1163 sq ft
- 2 bedrooms
- Sleeps 7
- 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Lair Suite
- Ocean view
- 1163 sq ft
- 2 bedrooms
- Sleeps 7
- 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Pineapple Suite
- Ocean view
- 1163 sq ft
- 2 bedrooms
- Sleeps 7
- 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed
Suite, Connecting Rooms, Oceanfront (SWIM-UP)
- Ocean view
- Sleeps 10
- 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed
Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)
- Ocean view
- Sleeps 10
- 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds
Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)
- Ocean view
- Sleeps 10
- 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds
Suite with Sea View
- 1377 sq ft
- Sleeps 8
Suite with Sea View
- 1377 sq ft
- Sleeps 4
Suite with Sea View
- 1377 sq ft
- Sleeps 4
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About the neighborhood
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
What's nearby
- Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 6.7 km
- Playa Paraiso Golf Course - 8 min drive - 7.1 km
- Dr. Alfredo Barrera Marin Botanical Garden - 8 min drive - 8.5 km
- Sanctuary of Hope and Time Capsule - 8 min drive - 8.5 km
- Monumento Ruta de los Cenotes - 9 min drive - 9.1 km
Getting around
- Cancun Intl. Airport (CUN) - 31 min drive
- Cozumel Intl. Airport (CZM) - 19.6 miles/31.6 km
- Free airport shuttle
Restaurants
- Don Miquel - 13 min drive
- El Mar Y Tierra - 9 min drive
- La Hacienda - 11 min drive
- El Cocotal - 6 min drive
- Guacamaya Bar - 9 min drive
About this property
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
With access to onsite scuba diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle, and a lazy river. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
At a glance
Hotel size
- 280 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Free airport shuttle (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- 6 restaurants
- 3 bars/lounges
- 2 swim-up bars
- Coffee/tea in a common area
- Free daily reception
- 24-hour room service
- Water dispenser
Traveling with children
- Children stay free (see details)
- Free children's club
- Free water park access
- Children's pool
- Lazy river
- Playground
- Supervised childcare (surcharge)
- Grocery/convenience store
- Children's games
- Changing table
What to do
- On the beach
- Fitness classes
- Pilates classes
- Yoga classes
- Scuba diving
- Evening entertainment
- Shopping
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free grocery shopping service
- Hair salon
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free pool cabanas
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2021
- ATM/banking
- Safe-deposit box at front desk
- Garden
- 24-hour health club
- An outdoor pool
- Free water park
- Full-service spa
- Lazy river
- Sauna
- Massage/treatment rooms
- Steam room
- Waterslide
- Outdoor entertainment area
- Outdoor furniture
- Walkway to water
Accessibility
- Elevator
- Accessible airport shuttle
Room amenities
Be entertained
- Smart television
- Satellite TV channels
Home comfort
- Air conditioning
- Free stocked minibar
- Coffee/tea maker
- Bathrobes and slippers
- Children's robes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Turndown service
- Premium bedding
- Memory foam mattress
- Free crib/infant bed
What to enjoy
- Furnished balcony
- Individually furnished and decorated
- Separate sitting area
Freshen up
- 2 bathrooms
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Soap and shampoo
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
- Children's dinnerware
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Restaurant dining guide
Special features
Spa
Náay Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
Onsite venue #5 - theme restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number OPERADORA GENTION SA DE CV
Also known as
Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma
Frequently asked questions
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offer free cancellation for a full refund?
Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive and nearby?
Have fun during the warmer months with activities such as scuba diving. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has 2 swim-up bars, a lazy river, and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?
Yes, there are 6 onsite restaurants.
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
8.6
Staff & service
9.0
Property conditions & facilities
What guests liked
- The park was great, with lifeguards and easy access to drinks and amenities. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
FoodRoomChildrenService staffWater parkFamily friendlyBeachRestaurantLobbyDrinks10/10 Exceptional
Everyone did great
Julio
Julio, 3-night trip
10/10 Exceptional
Excelente
Ariana
Ariana, 3-night trip
8/10 Very good
The rooms were clean, the facility was clean and everyone was helpful and welcoming.
Esmeralda
Esmeralda, 4-night trip
10/10 Exceptional
Todo excelente
Gilberto Valdez
Gilberto Valdez, 6-night trip
10/10 Exceptional
Awesome!
Gabriela Lastra
Gabriela Lastra, 6-night trip
10/10 Exceptional
Clean room everyday nice staff! Also the view is amazing!
Monica
Monica, 3-night trip
2/10 Poor
food was horrible, and also there in beaches, full of seaweed. the only thing the resort have is the waterpark, but there is not beach area…again food was horrible all restaurants, breakfast was ok, but the Italian place by the lobby sucks
Alex
Alex, 2-night trip
10/10 Exceptional
Rooms were amazing. Very clean and modern. The shows were great. Food was good. Water park safe and clean
Amandeep
Amandeep, 2-night trip
10/10 Exceptional
The best experience for kids ever, highly recommend it, at the beginning you need to get to know the facility and the stuff are very helpful, food is the best , many many activities specially for kids, rooms and room services are above and beyond , very clean , very attractive and beautiful, pool water cleaner than ozarka water, I am traveler and have been in many places around the world, this one is from my top list for families with kids 1-15 , yes its expensive little bit but worth every penny and more.
Rushdi
Rushdi, 3-night trip
10/10 Exceptional
Great place, will definitely be going again.
Guadalupe
Guadalupe, 3-night trip
10/10 Exceptional
Great beautiful place
Hortencia
Hortencia, 3-night trip
10/10 Exceptional
All the staff at the resort were friendly and showed a lot of patients and respect. The room was cleaned everyday with care. The restaurants had great food and catered to our kids allergies.
Ravinder
Ravinder, 5-night trip
10/10 Exceptional
Will definitely be returning! Clean everything, amazing staff!
Estephany
Estephany, 3-night trip
10/10 Exceptional
Great family time
Dunia
Dunia, 5-night trip
10/10 Exceptional
the entire resort including water park was totally amazing
charles
charles, 4-night trip
10/10 Exceptional
I loved this property it is modern, clean, and the food/drinks were excellent
zarekeia
zarekeia, 3-night trip
8/10 Very good
Very good. Very clean.
Dennis
Dennis, 7-night trip
8/10 Very good
We enjoyed the property and the staff at the hotel and water park were excellent
Terrell
Terrell, 4-night trip
10/10 Exceptional
Na
MARCO JUMBO
MARCO JUMBO, 4-night trip
6/10 Good
We weren’t a fan of the concierge trying to sell us some exclusive membership under the guise of a free breakfast. Also, a basketball court or some outdoor sports would have been fun. We also found that a grab and go snack option at the residence building would be a helpful addition for the post-brunch/pre-dinner munchies that we often experienced.
But the waterpark and activities were fun, the room was comfortable, and the food was good.
Mark
Mark, 6-night trip
10/10 Exceptional
Best vacation with kids!
Julia
Julia, 4-night trip
8/10 Very good
Great place to take the kids for vacation
Juana G
Juana G, 5-night trip
10/10 Exceptional
Everything good
YUSMANY
YUSMANY, 3-night trip
10/10 Exceptional
Nice
Edgar
Edgar, 3-night trip
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