10/10 Exceptional
Everything was great.
Raul
Raul, 2-night trip
Hacienda Buenaventura Hotel & Mexican Charm
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal
Choose dates to view prices
Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.
7.8
Good
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Air conditioning
- Bar
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- Outdoor pool
- Free beach shuttle
- Beach umbrellas
- Beach sun loungers
- Children's pool
- Pool bar
- Spa services
- Massage/treatment rooms
- Meeting rooms
- Terrace
For families (6)
- Children stay free
- Children's pool
- Rollaway/extra beds available (surcharge)
- Private bathroom
- Cable/satellite TV service
- Garden
$129 nightly
$156 total
Apr 13 - Apr 14
Total with taxes and fees
Room options
Showing 10 of 10 rooms
Superior Room Two Double Beds
8.4Very good
26 reviews
- Garden view
- 474 sq ft
- Sleeps 4
- 2 Double Beds
Double Room Standard
- 376 sq ft
- Sleeps 3
Room Standard
7.4Good
8 reviews
- 376 sq ft
- Sleeps 4
Room Standard
- 376 sq ft
- Sleeps 3
Room Superior with Garden View
- 473 sq ft
- Sleeps 3
Standard King
8.0Very good
50 reviews
- Garden view
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Standard Triple Room - with a double bed
7.8Good
37 reviews
- Garden view
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Superior King Bed
7.6Good
17 reviews
- Garden view
- 474 sq ft
- Sleeps 3
- 1 King Bed
Room Superior with Garden View
- 473 sq ft
- Sleeps 4
Standard Room Two Double Beds
7.4Good
18 reviews
- Garden view
- 377 sq ft
- Sleeps 4
- 2 Double Beds
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About the neighborhood
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
What's nearby
- Hotel Zone Beach - 3 min walk - 0.3 km
- La Isla - 5 min walk - 0.5 km
- Puerto Mágico - 5 min walk - 0.5 km
- Cruise Ship Terminal - 9 min walk - 0.8 km
- Cruise Ship Pier - 9 min walk - 0.8 km
Getting around
- Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive
- Free beach shuttle
Restaurants
- Talavera - 2 min walk
- Starbucks - 5 min walk
- Seafire Restaurant - 7 min walk
- Le Delice - 6 min walk
- Icon Beach Bar - 5 min walk
About this property
Hacienda Buenaventura Hotel & Mexican Charm
At Hacienda Buenaventura Hotel & Mexican Charm, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Bay of Banderas. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and reflexology, and the outdoor pool provides a splash of fun. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues
Entertainment
Theme parties
At a glance
Hotel size
- 155 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Parking
- No onsite parking
Offsite
- Free beach shuttle
Other information
- Smoke-free property
Property amenities
Food and drink
- 3 restaurants
- Bar/lounge
- Poolside bar
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
What to do
- Free beach shuttle
- Golfing nearby
Working away
- Meeting rooms
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Porter/bellhop
- Free beach shuttle
- Beach sun loungers
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 3 buildings/towers
- Built in 1950
- Safe-deposit box at front desk
- Garden
- Terrace
- An outdoor pool
- Spa services
- Massage/treatment rooms
- Colonial architecture
Accessibility
- Upper floors accessible by stairs only
- Stair-free path to entrance
Room amenities
Be entertained
- 32-inch LED TV
- Digital TV channels
Home comfort
- Air conditioning (climate-controlled)
- Iron/ironing board
Sleep well
- Down comforter
- Free rollaway/extra bed
- Bed sheets provided
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer (on request)
- Towels
Stay connected
- Free local calls
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Dining
La Troje - This restaurant overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting).
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.
Fees & policies
Optional extras
- Late check-out can be arranged for an extra charge
- Spa access is available for an extra charge of MXN 3000 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?
No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?
Hacienda Buenaventura Hotel & Mexican Charm has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.
What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?
Hacienda Buenaventura Hotel & Mexican Charm is a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.
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Hacienda Buenaventura Hotel & Mexican Charm Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Amenities
8.8
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staffFoodRoomBeachDrinksRestaurantBarBuffetsAir conditioningLocation10/10 Exceptional
A true Mexican gem... especially staff...a great location....good food and drinks...perfect atmosphere... comfortable and clean rooms...such great value for a winter getaway
..
Alma
Alma, 3-night trip
8/10 Very good
Staff was great
Justin
Justin, 7-night trip
8/10 Very good
Room was clean, staff were great, food was good, pool was the best.
Patrick Wesley
Patrick Wesley, 7-night trip
8/10 Very good
Everything was good, I enjoyed my stay.
I little outdated.
Maria Vasquez
Maria Vasquez, 5-night trip
8/10 Very good
The staff makes this place special. Grounds are well kept, pool is amazing. Buffet well stocked with something for everyone.
Kelowna Lynnor
Kelowna Lynnor, 7-night trip
10/10 Exceptional
Everything was good including food. À la carte dinner was great. Drinks were good. Room was fine.
brayden
brayden, 2-night trip
10/10 Exceptional
Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job
Elvira Elizabeth
Elvira Elizabeth, 8-night trip
10/10 Exceptional
I was here with my 8,12, and 20 year old children. The price was way lower than any other all-inclusive in PV, so this isn't a luxury place but a really good value. My kids loved it; outstanding service in the restaurant and at the pool. The only downside was on the last day; we had a late afternoon flight and they wanted to charge us $70/person to go sit by the pool after checkout which left a sour taste in my mouth.
David
David, 5-night trip
4/10 Fair
Too far from beach
Not enough food choices
James
James, 2-night trip
10/10 Exceptional
Great staff
Joan
Joan, 7-night trip
8/10 Very good
Awesome staff. If you like a quieter, relaxing and affordable resort this is great. Nothing fancy. No loud music. Close to cruise ship terminal. Beauty beach
Nicolas Robert Laurent
Nicolas Robert Laurent, 10-night trip
8/10 Very good
Its a 3 star resort with a 10 star staff. The people made my stay!!!!
Sheldon R
Sheldon R, 6-night trip
8/10 Very good
I had stayed at this hotel before and recommended it to my parents, who really liked the location, the cleanliness and frendly staff.
Olga
Olga, 5-night trip
8/10 Very good
clean room, frendly personal
Oxana
Oxana, 5-night trip
10/10 Exceptional
Very good place to stay
Sergio
Sergio, 3-night trip
6/10 Good
The staff was very nice. There was limited hot water. Part of the pool was closed to get ready for NYE which was most upsetting. The resort is s ok, not great. We will not stay there again.
Mary
Mary, 6-night trip
10/10 Exceptional
The room was fine. Could use some renovations but thats what keeps the hotel affordable. I had a hard time getting hot water out of the pipes.
Larissa
Larissa, 4-night trip
10/10 Exceptional
The place
Bindhu
Bindhu, 4-night trip
10/10 Exceptional
Excellent location /pool and experience
stephanie
stephanie, 1-night trip
10/10 Exceptional
Fan loud in room.would rattle.no air conditioning clean room.bar nice
nina
nina, 7-night trip
10/10 Exceptional
Very friendly
Tania
Tania, 3-night trip
10/10 Exceptional
Everyone was so nice there, the garden is beautiful, I loved this place! Lots of Mexican families staying there so the stuff speaks mostly Spanish, be prepared to use lots of google translator if your requests are complex. Highly recommend this place if you’re looking for something affordable and want to experience an authentic Mexican hacienda.
Oleksandra
Oleksandra, 6-night trip
8/10 Very good
Overall, a nice decent place. If you’re looking for budget, this is your place.
Garry Lawrence
Garry Lawrence, 4-night trip
10/10 Exceptional
Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Ismini
Ismini, 4-night trip
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