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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal

Choose dates to view prices

Reviews

7.8 out of 10
Good
Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.
$124 nightly
The total price is $151
Jun 10 - Jun 11
Total with taxes and fees

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 376 sq ft
  • Sleeps 3

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 376 sq ft
  • Sleeps 4

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 376 sq ft
  • Sleeps 2

View all photos for Standard King

Standard King | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard King

8.0 out of 10
Very good
(56 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Triple Room - with a double bed

7.6 out of 10
Good
(41 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Superior King Bed

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, iron/ironing board, free rollaway beds

Standard Room Two Double Beds

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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Jun 2 - Jun 3
Total with taxes and fees
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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Puerto Mágico - 5 min walk - 0.5 km
  • Plaza Caracol - 14 min walk - 1.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive
  • Free beach shuttle

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Le Delice - ‬6 min walk
  • ‪Seafire Restaurant - ‬7 min walk
  • ‪Jardin Del Sol "Restaurante - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

  • At Hacienda Buenaventura Hotel & Mexican Charm, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Bay of Banderas. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and reflexology, and the outdoor pool provides a splash of fun. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • Dining availability limited at one or more venues

Entertainment

  • Theme parties

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Free beach shuttle
  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

La Troje - This restaurant overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting).
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta

Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta

Hacienda Buenaventura Spa Beach Club Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm Hotel

Hacienda Buenaventura Hotel Mexican Charm All Inclusive

Hacienda Buenaventura Mexican Charm All Inclusive

Hacienda Buenaventura Hotel Spa Beach Club

Hacienda Hotel Spa

Hacienda Buenaventura Hotel Mexican Charm

Hacienda Buenaventura Spa Club

Hacienda Buenaventura Hotel Mexican Charm All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?

Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.

What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.

What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?

Hacienda Buenaventura Hotel & Mexican Charm has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.

What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?

Hacienda Buenaventura Hotel & Mexican Charm is a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.

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Reviews

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Buffets
Bar
Air conditioning
Breakfast

Reviews

Verified

8/10 Very good

Staff always friendly and helpful. Always enjoy our time spent at this resort.
Sheena, 6-night trip
Verified

10/10 Exceptional

A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Maria, 7-night trip
Verified

8/10 Very good

Enjoyable but didn't overlook pool.
Denyse, 10-night trip
Verified

8/10 Very good

The staff are wonderful
darryl, 10-night trip
Verified

10/10 Exceptional

Clean, nice staff, small and quite.
Stacie, 3-night trip
Verified

10/10 Exceptional

The staff worked very hard to keep us all comfortable during this crazy week.
Paul Douglas, 7-night trip
Verified

8/10 Very good

Friendly staff
cesia, 3-night trip
Verified

8/10 Very good

Staff was great, food excellent, clean rooms but some items require update.
Jaime G, 5-night trip
Verified

10/10 Exceptional

The room was very clean. The staff is fantastic friendly tries to remember your name and gets to know you. We had a wonderful week stay
KAREN ANN, 7-night trip
Verified

10/10 Exceptional

Spotless and staff were great
Monique, 9-night trip
Verified

8/10 Very good

Clean room, overall staff was good, enjoyed the heated pool. Food was basic.
Felix, 7-night trip
Verified

10/10 Exceptional

Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Vanessa, 2-night trip
Verified

10/10 Exceptional

Had a great stay. Close to some activities, shopping and only a short cab ride to Malecon (boardwalk). Very friendly staff, great buffet and clean throughout. Would recommend a stay here to anyone. Beautiful Country.
Mary Kristine, 4-night trip
Verified

10/10 Exceptional

The "Mexican Charm" in the hotel name is accurate and we enjoyed it very much. Good location close to beach, nice room with comfy beds and pillows. Super-friendly staff. Highly recommended!
DIANA GABRIELA, 5-night trip
Verified

8/10 Very good

Staff is spectacular… would be nice to have some things to… water exercise…
Marie Lynn Silva, 16-night trip
Verified

8/10 Very good

The room was clean (could be updated). For the price good value. Staff excellent. Close to buses to visit Malacon etc. Pool and grounds well maintained. Food is good, but lots of restaurants close by as well.
Dawn-Marie, 28-night trip
Verified

8/10 Very good

Staff were friendly. The building is very old, but clean.
Mohammadrahim, 6-night trip
Verified

10/10 Exceptional

A true Mexican gem... especially staff...a great location....good food and drinks...perfect atmosphere... comfortable and clean rooms...such great value for a winter getaway ..
Alma, 3-night trip
Verified

8/10 Very good

Room was clean, staff were great, food was good, pool was the best.
Patrick Wesley, 7-night trip
Verified

8/10 Very good

We enjoyed ourselves here. Staff were nice & accommodating. Nice variety for the dinner buffet options which were different each night, and I especially loved their chilaquiles bar for breakfast! Older property but well maintained. I feel like we got what we paid for. I plan to go back again.
Property view from our patio.
Obsessed with their build your own chilaquiles
Jorge loves to visit the pool guests
Britney, 3-night trip
Verified

6/10 Good

The food was quite good and the service was very good. The hotel itself is just okay. The rooms just barely clean enough. So I would rate the entire hotel at a 6 out of 10
Cyril, 2-night trip
Verified

8/10 Very good

The staff makes this place special. Grounds are well kept, pool is amazing. Buffet well stocked with something for everyone.
Kelowna Lynnor, 7-night trip
Verified

8/10 Very good

Staff excellent., no coffee maker or fridge in our room, that was a tough as we are big coffee people
Pool day
Cynthia, 10-night trip
Verified

6/10 Good

This is a two star hotel, no front bench, no elevators, no entertainment at all, staff friendly, food and drinks average but
Juan, 2-night trip
Verified

10/10 Exceptional

Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job
Elvira Elizabeth, 8-night trip