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Moon Palace Cancun - All-Inclusive

4.5 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

Choose dates to view prices

Located near Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive offers an unforgettable getaway with 27 holes of golf, a marina, and a vibrant nightclub. Enjoy beach volleyball on the white sand beach or unwind at one of the 7 outdoor pools with sun loungers. Previous guests rave about family-friendly amenities and helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • On the beach
  • 16 restaurants and 11 bars/lounges
  • 9 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$359 nightly
The total price is $439
Apr 25 - Apr 26
Total with taxes and fees

Why we love this property

Beach bliss
This all-inclusive resort sits directly on white sand. Beach club access, yoga sessions, and water activities create a complete oceanside experience.
Spa serenity
A full-service spa offers daily treatments from facials to hot stone massages. Wellness continues with a sauna, hot tub, and fitness room at this hotel.
Luxury coastal beauty
A living plant wall, local artist showcase, and marina create a stunning blend of nature and culture at this luxury beach property.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Governor Suite

Superior Governor Suite | Premium bedding, down comforters, memory foam beds, free minibar

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Swim Up Suite

Swim Up Suite | Premium bedding, down comforters, memory foam beds, free minibar

Swim Up Suite

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite

Premium bedding, down comforters, memory foam beds, free minibar

Superior Two Bedroom Presidential Suite

  • Sea view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed | Premium bedding, down comforters, memory foam beds, free minibar

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Suite Golf Course View

Premium bedding, down comforters, memory foam beds, free minibar

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three-Bedroom Villa with Golf Course View

Three-Bedroom Villa with Golf Course View | Premium bedding, down comforters, memory foam beds, free minibar

Three-Bedroom Villa with Golf Course View

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free | Premium bedding, down comforters, memory foam beds, free minibar

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(194 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(81 reviews)
  • Ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included | Premium bedding, down comforters, memory foam beds, free minibar

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)
  • Golf view
  • 411 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

9 bars/lounges, 5 swim-up bars, beach bar
Moon Palace The Grand Cancun - All-inclusive
Cancun
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.6 out of 10, Excellent, 1,927 reviews
$567 nightly
The price is $691
Apr 28 - Apr 29
Total with taxes and fees
Moon Palace The Grand Cancun - All-inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Go Grand Outlet Riviera Maya - 2 min walk - 0.2 km
  • Grand Outlet Riviera Maya - 6 min walk - 0.6 km
  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 16 min walk - 1.3 km
  • El Tinto Golf Course - 2 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive
  • Tulum Intl. Airport (TQO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪The Grill - ‬9 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Boulangerie - ‬7 min drive
  • ‪Grand Central Buffet - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 9 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 1334 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 16 restaurants
  • 11 bars/lounges
  • 9 swim-up bars
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Golf lessons
  • Golfing
  • Mini golf
  • Kayaking
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Table tennis
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 16 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 7 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Marina
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 78
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-000963/2025

Frequently asked questions

Does Moon Palace Cancun - All-Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Cancun - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Cancun - All-Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Cancun - All-Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Cancun - All-Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Moon Palace Cancun - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Moon Palace Cancun - All-Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Moon Palace Cancun - All-Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and volleyball, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All-Inclusive also has 9 swim-up bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Moon Palace Cancun - All-Inclusive?

Yes, there are 16 onsite restaurants, featuring Asian cuisine.

Does Moon Palace Cancun - All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace Cancun - All-Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Cancun - All-Inclusive like?

Moon Palace Cancun - All-Inclusive is a short 8-minute drive from Cancun Intl. Airport (CUN) and 9 minutes' walk from Xoximilco.

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Reviews

Moon Palace Cancun - All-Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, spacious, and offered a fun atmosphere with plenty of seating. (139 reviews)
  • The dining options were excellent with a wide variety of restaurants and good quality food. (76 reviews)
  • The all-inclusive experience was excellent with a wide variety of food options, attentive staff, and numerous amenities. (48 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Family friendly
Children
Sunrise
Booking
Luxury

Reviews

Verified

10/10 Exceptional

Excellent all inclusive resort
Naresh, 4-night trip
Verified

8/10 Very good

Great facility to enjoy with families.
Gunendran, 4-night trip
Verified

10/10 Exceptional

Super friendly staff, tidy property, lots to do
Kathryn, 5-night trip
Verified

10/10 Exceptional

Clean resort, friendly staff, amazing food.
Angela, 3-night trip
Verified

8/10 Very good

Beautiful property
Shraddha, 9-night trip
Verified

8/10 Very good

The hotel is massive and the food is very good. Customer service at throughout the hotel is great minus the front desk which is awful. They threaten to make you pay $150 a day if you lose your wristband and it is the only way to get into your room. This part was a huge turn off. The pools, restaurants and amenities are great but the beach is horrible and looks black with seaweed for about a 100 feet out which makes it unable to swim in so that was disappointing to be in Cancun without being able to use the beach.
Elizabeth, 5-night trip
Verified

10/10 Exceptional

Clean room, great staff, plenty amenities, many events
Sushil, 2-night trip
Verified

2/10 Poor

Very cheap place.
Neeraj, 4-night trip
Verified

10/10 Exceptional

Wonderful hotel
zoila, 7-night trip
Verified

6/10 Good

The food at the grand and Agra were amazing.
Amen, 3-night trip
Verified

10/10 Exceptional

Phenomenal staff in all areas of service, plenty to do, very clean, and good food !
sandra, 7-night trip
Verified

10/10 Exceptional

Great resort, friendly service, amazing pools, lotta to do
Andrew John, 9-night trip
Verified

10/10 Exceptional

Clean, friendly, helpful, family friendly! We absolutely loved everything and could not have asked for a better getaway. Can not wait to go back!!!!
Mindy S, 5-night trip
Verified

10/10 Exceptional

Very family friendly and very nice staff
Hebreb, 3-night trip
Verified

10/10 Exceptional

Great hotel
Daniel, 6-night trip
Verified

10/10 Exceptional

The room was cleaned everyday without asking , the food was a 10/10 and everything that was available was 10/10 staff was always available and helpful . Definitely would stay again
Dangelo, 4-night trip
Verified

10/10 Exceptional

The spa was very relaxing. We had a great time at Moon Palace Sunrise as a family of 4-2 adults 2 kids.
Ankita, 6-night trip
Verified

10/10 Exceptional

Amazing experience!
yuanyuan, 4-night trip
Verified

10/10 Exceptional

Room was pretty good and the staff was very cooperative
Nizam, 4-night trip
Verified

10/10 Exceptional

The resort is beautiful, clean and well organized. Stagf is very friendly and attentive.
Navdeep, 5-night trip
Verified

10/10 Exceptional

Excelente !
Alejandro, 2-night trip
Verified

10/10 Exceptional

Great experience.
Kartike, 5-night trip
Verified

10/10 Exceptional

Nice facilities, most of the staff was very friendly, always wanted to help and serve, except the entertainment crew. Food and drinks were great. We had a great time as a family.
Sarp, 5-night trip
Verified

8/10 Very good

Staff always friendly, Family- friendly resort.
Ramon, 4-night trip
Verified

10/10 Exceptional

Great place to stay. Very attentive staff.
Edwin, 5-night trip