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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants, near Shibuya Crossing

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Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from room
Reception
View from property
Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$232 nightly
The total price is $256
Sep 16 - Sep 17

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 27 of 27 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 413 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 214 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,006 reviews
$230 nightly
The price is $253
Sep 21 - Sep 22
SHIBUYA STREAM HOTEL
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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 70 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk
  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪鳥貴族 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from Yoyogi Park and Roppongi Hills. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?

Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibuya Excel Hotel Tokyu?

Sorry, pets aren't allowed.

Is parking offered on site at Shibuya Excel Hotel Tokyu?

Yes. Self parking costs JPY 3000 per night.

Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?

Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Shibuya Excel Hotel Tokyu and nearby?

Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).

Are there restaurants at or near Shibuya Excel Hotel Tokyu?

Yes, there are 2 onsite restaurants.

Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shibuya Excel Hotel Tokyu like?

Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, excellent, and superb with a wide variety of options. (37 reviews)
  • The airport shuttle service is convenient and easily accessible, making it simple to get to and from Narita or Haneda airport. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
View
Restaurant
Bed
Breakfast
Bathroom
Lobby
Train station

Reviews

10/10 Exceptional

Excellent Stay

Was a very good stay . Staff were Courteous and Helpful Very good location.
Margarita, 4-night trip

10/10 Exceptional

Would stay here again

Delicious breakfast. Great views. Excellent location.
Sarah, 2-night trip

10/10 Exceptional

Shibuya Excel Hotel has an excellent location, very clean rooms, and provides very good service. Highly recommended.
Hadi, 5-night trip

10/10 Exceptional

Great customer service at front desk
Jari, 2-night trip

10/10 Exceptional

Great hotel
Jared, 4-night trip

10/10 Exceptional

Nice hotel to stay.
Donald, 5-night trip

10/10 Exceptional

Great Place and Great Location
Jari, 2-night trip

10/10 Exceptional

This was an amazing location and the staff were very helpful. We would definitely recommend staying here.
Lynley, 6-night trip

10/10 Exceptional

Great Location and very nice staff
Leah, 3-night trip

10/10 Exceptional

The location is super convenient to Shibuya station, shops & restaurants!
Jill, 5-night trip

10/10 Exceptional

Great location and staffs
LIoba, 4-night trip

10/10 Exceptional

Great location
david, 4-night trip

10/10 Exceptional

We had an amazing stay. The hotel is very clean, quiet and centralized to everything everywhere we needed to go. I would return to this hotel.
Marieta, 4-night trip

10/10 Exceptional

Fantastic hotel!
Aimee, 3-night trip

8/10 Very good

Perfect location.clean and comfortable. Nice views over Shibuya.
Robert, 5-night trip

8/10 Very good

we took the corner unit overlooking the shibuya crossing which was amazing. Also it was close to station and food court. The entrance to the hotel is in on the 5th floor and there were not any signs indicating how to get to this corner elevazor to acces the hotel?
Sheetal, 2-night trip

10/10 Exceptional

Great hotel and wonderful staff.
Dana, 2-night trip

10/10 Exceptional

Close to train station to get around Tokyo and plenty of restaurants and shopping in the area
Ravi, 4-night trip

10/10 Exceptional

Tokyo Family Vacation.

This was the perfect spot for our family's vacation. The views from Tokyo Shibuya Excel were awesome. The hotel staff were very friendly. I would most definitely stay here again.
Tertia, 5-night trip

10/10 Exceptional

Great location to experience Tokyo city life
Michael, 6-night trip

10/10 Exceptional

Great time in Excel Hotel Shibuya

Our stay at the Excel hotel was wonderful. The room size was sufficient, and their bed was soft and clean. Their toilet was a bit small, but that is a given for a Japanese hotel. Regardless, we had an amazing time. The location is probably the best part. Close to the train station, shibuya crossing and shopping centres. Truly convenient.
Cheng Yong, 7-night trip

10/10 Exceptional

Customer service was incredible, small accommodations made our trip very convenient and enjoyable!
Tyler, 2-night trip

10/10 Exceptional

A very professional staff and always a well kept hotel.
Dwight, 10-night trip

10/10 Exceptional

Fantastic location and service!

Perfect location with access to many lines right at Shibuya station. Great views from higher floors. Impeccable service, friendly and efficoent. Many food options nearby. Really enjoyed my stay here, would do it again!
Rudra, 5-night trip

10/10 Exceptional

Centrally located to all conveniences
Elizabeth, 5-night trip