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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

Choose dates to view prices

Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$39 nightly
The total price is $51
Jun 2 - Jun 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(23 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

Premium bedding, down comforters, minibar, in-room safe

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(18 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pet friendly
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8.6 out of 10, Excellent, 383 reviews
$84 nightly
The price is $105
Jun 9 - Jun 10
Total with taxes and fees
Motto by Hilton Tulum
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About the neighborhood

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 3 min walk - 0.3 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Dos Aguas Park - 19 min walk - 1.6 km
  • Hospital de Tulum - 5 min drive - 2.5 km
  • Tulum Mayan Ruins - 10 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Panza Tulum - ‬8 min walk
  • ‪El Capitán - ‬6 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬15 min walk
  • ‪Casa Sofia - ‬1 min walk

About this property

Naala Tulum

When you stay at Naala Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 6)

Parking

  • Self parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Naala Tulum Hotel

Naala Tulum Tulum

Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Naala Tulum?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an onsite restaurant.

What's the area around Naala Tulum like?

Naala Tulum is a short 4-minute walk from Jaguar Park and 3 minutes' walk from Hunab Lifestyle Center. Travelers say this hotel is in a good location.

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Reviews

Naala Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight, offering a great temperature and stunning views. (44 reviews)
  • The hotel is located within a 15-minute walk to the beach, offering easy access to the beach area. (12 reviews)
  • The air conditioning worked perfectly and was set to a comfortable temperature before guest arrival. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop pool
Beach
Rooftops
Food
Breakfast
Bed

Reviews

Verified

10/10 Exceptional

Loved the natural look of the place. Very comfortable and picturesque.
Hilary, 2-night trip
Verified

10/10 Exceptional

amazing service
Richa, 4-night trip
Verified

8/10 Very good

It's a nice place very relaxing.
Stacey, 1-night trip
Verified

10/10 Exceptional

Great location. Very clean. Excellent value.
Donna, 2-night trip
Verified

8/10 Very good

Easy check in and a good rate. The hot water wasn’t working, though. I showered at the hostel nearby. Rooms were nice and safe and clean and smelled good.
The rooftop pool and bar. Basically empty 90% of the time.
Donald, 1-night trip
Verified

10/10 Exceptional

Unexpected resort feeling. Room was superb 👌 Spacious with very comfortable beds. Location has amenities within walking distance...Fantastic rooftop with pool and view. Brekkie was healthy, warm and delicious..
Pearl, 1-night trip
Verified

10/10 Exceptional

Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
Giany, 1-night trip
Verified

10/10 Exceptional

Wonderful property, especially for the price. The staff was excellent.
Chad, 1-night trip
Verified

10/10 Exceptional

Wonderful Oasis in the jungle

Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Colette, 1-night trip
Verified

8/10 Very good

Room was a good size, with a little balcony overlooking the little jungly area. The room itself was pretty basic. I had a hot shower 2 days out of 7. And even then you have to let it run for 15 minutes before it gets warm. The wifi was amazing. Staff were polite and helpfu. The location is great, youre close to restaurants and the grocery store. And maybe a 5 minute scooter ride to the beach zone. 4/5 for the cold showers lol.
David, 7-night trip
Verified

8/10 Very good

Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
Gerald, 2-night trip
Verified

8/10 Very good

This is a nice hotel to stay, it has comfort, nice amenities.
Ralph, 3-night trip
Verified

8/10 Very good

Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Arianny, 2-night trip
Verified

10/10 Exceptional

Very nice place. Super friendly staff and a great complimentary breakfast.
CLAUDIO, 1-night trip
Verified

10/10 Exceptional

Lovely garden and rooftop pool area.
Coates, 2-night trip
Verified

10/10 Exceptional

The staff is the best!
Andres, 2-night trip
Verified

8/10 Very good

Nice property for the area, great roof top view
rikki, 1-night trip
Verified

10/10 Exceptional

The views were amazing
Erynell, 3-night trip
Verified

10/10 Exceptional

Nice location
Anniel, 4-night trip
Verified

10/10 Exceptional

Will stay again.

The hotel was very nice and clean. Staff was helpful and informative.
Keisha, 2-night trip
Verified

8/10 Very good

I enjoyed the jungle atmosphere and the rooftop pool. The views were spectacular.
Cynthia A., 4-night trip
Verified

8/10 Very good

Location great clean and great roof to pool
Rebecca, 1-night trip
Verified

8/10 Very good

Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back.
Zureidy, 3-night trip
Verified

8/10 Very good

It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
KayRachel, 3-night trip
Verified

10/10 Exceptional

Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here.
Evelin, 2-night trip