Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.
Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
Quinta Avenida - 19 min walk - 1.7 km
Playa del Carmen Main Beach - 4 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 54 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
Restaurants
Viva Wyndham Maya - 13 min walk
La Terraza - 13 min walk
Occidental Allegro - 5 min walk
La Barra Artesanal - 8 min walk
Cancun Pool Bar - 6 min walk
About this property
The Reef Playacar Beach Resort & Spa
Placing you within a 10-minute walk of Playacar Beach, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and reflexology. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club, and a beach bar. Fellow travelers love the helpful staff and beach location.
All inclusive
All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Surfing/body boarding
Land activities
Bicycling
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
DONE
Hotel size
198 units
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
Free supervised childcare
Free children's club
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
3 restaurants
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Free supervised childcare/activities
What to do
On a private beach
Tennis
Yoga classes
Beach volleyball
Kayaking
Parasailing
Sailing
Boat tours
Scuba diving
Snorkeling
Surfing/body boarding
Shopping
Pool table
Foosball
Fishing
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Skydiving nearby
Ziplining nearby
Working away
Business center
Meeting room
Computer station
Conference space (5167 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
18 buildings/towers
Built in 1998
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Adjacent to a golf course
An outdoor pool
Bicycle parking
Full-service spa
Marina
Massage/treatment rooms
Vegetarian dining options
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Banquet hall
Accessibility
Tile flooring in room
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Botticelli - Onsite fine-dining restaurant.
Terraza Grill - Onsite fine-dining restaurant. Open daily.
Chula Vista - Onsite buffet restaurant. Open daily.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.72 per accommodation, per night
Destination fee: USD 2.10 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort
Frequently asked questions
Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?
Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reef Playacar Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Playacar Beach Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Reef Playacar Beach Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at The Reef Playacar Beach Resort & Spa?
No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at The Reef Playacar Beach Resort & Spa and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness center, as well as spa services and a garden.
Are there restaurants at or near The Reef Playacar Beach Resort & Spa?
Yes, there are 3 onsite restaurants.
Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Reef Playacar Beach Resort & Spa like?
The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travelers give top marks for the resort's prime location.
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The Reef Playacar Beach Resort & Spa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Buffets
Jungle
Children
Drinks
Restaurant
Location
What guests liked
The beach was beautiful, clean, and well-maintained with plenty of lounge chairs and options for swimming. (79 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 11, 2025
Enjoyed our stay, recommended
Vessma Mary
Vessma Mary, 4-night trip
10/10 Exceptional
Jul 8, 2025
A wonderful stay!
A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!
Cerian
Cerian, 2-night trip
8/10 Very good
Jun 11, 2025
Bartenders and activity folks were amazing they made vacation great for me
Vicki
Vicki, 7-night trip
8/10 Very good
Jun 11, 2025
Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Pearl Marina
Pearl Marina, 4-night trip
10/10 Exceptional
May 30, 2025
Love love love the staff
Dr. Dennis
Dr. Dennis, 5-night trip
10/10 Exceptional
Apr 21, 2025
Beautiful jungle theme hotel, will definitely come back again
Griselda
Griselda, 5-night trip
8/10 Very good
Jun 9, 2025
This property is beautiful. The food needs to be better
ROBIN
ROBIN, 6-night trip
10/10 Exceptional
Apr 24, 2025
Outstanding dive shop, The Reef Marina, attached to the hotel--first class!
Jason
Jason, 6-night trip
10/10 Exceptional
May 31, 2025
Friendly staff
daniel
daniel, 7-night trip
10/10 Exceptional
May 6, 2025
Can't wait for next visit!
Eliseo
Eliseo, 1-night trip
10/10 Exceptional
May 18, 2025
I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. I would recommend it 100%
Tina
Tina, 10-night trip
10/10 Exceptional
May 13, 2025
The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.
Katherine
Katherine, 7-night trip
6/10 Good
Apr 28, 2025
Overall stay was ok, decent location close to shopping centers. Pillows and blankets had the scent of food and some stains on bedding
Eunice
Eunice, 2-night trip
4/10 Fair
Jun 6, 2025
This is just a sub-par resort. There are definitely better options like the Xcaret Arte. This is where we went to next and there is no comparison.
Alecia
Alecia, 1-night trip
8/10 Very good
Apr 15, 2025
Clean and quite place. Good food option.
Marco
Marco, 6-night trip
8/10 Very good
May 6, 2025
First time at the reef and it didn’t disappoint. The resort is a 5/5, staff 4/5 (don’t try to take a coffee mug for a beach walk), food 3/5. Overall, highly recommend and we are already talking about coming back!
Nathan
Nathan, 4-night trip
4/10 Fair
Apr 20, 2025
On a aimé la vegetation dans le site, par contre le buffet et option de restauration très limité.
Moncef
Moncef, 2-night trip
10/10 Exceptional
Apr 4, 2025
That was amazing trip and beautiful resort. If you like quiet place and healthy food options that´s place for you. Playa del Carmen town is very close and you can walk wherever you can! Amazing!
Gabriela
Gabriela, 5-night trip
8/10 Very good
Jan 7, 2025
Great location
Gene
Gene, 10-night trip
8/10 Very good
Mar 28, 2025
It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Sarah Elizabeth
Sarah Elizabeth, 5-night trip
10/10 Exceptional
Jul 30, 2025
Reef Vacation 7-11-25
It was awesome trip to Cancun specifically
Playa del Carmen .Hotel was good not great
Shower was cold mostvof the times and somebstuff had normal wear and tear.
The Jungle view was Awesome Trees everywhere all types and some marsipuals walking the gardens The Buffet was Great at Chula Vista Breakfast we had many choices from eggs to mexican dishes and chilaquiles and were Delicious with the Salsas on top Tables Poolside make you feel rrally on Vacation. Swimming pools were nice and access to beach was delightful The club upstairs on Fridays was Totally kool with color coded headphones coordinated to the 3 DJs that are playing The Virtual Club is different but awesome experience and the bar tender was quick im making the drinks which help keep the flow moving .The Late Night Snack Bar hit the spot at 1:00 am tacos of fajitas de carne were recommended Alexis the gentleman was a pleasure to talk too and a Good Worker.... Liked thr place and will be returning in the future Thanks Reef Staff
Jose
Jose, 4-night trip
10/10 Exceptional
Apr 2, 2025
Beautiful jungle vibes. Intimate quiet resort. Soft sand and staff are very friendly
Hailey
Hailey, 7-night trip
8/10 Very good
Feb 7, 2025
I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
BELINDA
BELINDA, 7-night trip
10/10 Exceptional
May 13, 2025
The staff was beyond friendly and helpful. The restaurant personnel were very concerned and knowledgeable about food allergies. The jungle atmosphere in the middle of the property is beautiful with waterfalls and the tiger wood walkways were a treat. Down to earth and family friendly with the nicest staff one could ask for!
Terri L
Terri L, 5-night trip
10/10 Exceptional
Mar 18, 2025
Some of the best service I have ever received.
Beautiful and clean resort. Would highly recommend to anyone!