10/10 Exceptional
rooms were very nice, food was good. resort was nice
Vicky
Vicky, 7-night trip
Grand Sunset Princess - All Inclusive
Luxury beachfront property with free water park, near El Camaleón Mayakoba Golf Course
Choose dates to view prices
Grand Sunset Princess - All Inclusive offers an unforgettable getaway in a shopping district. Start your day with a delicious breakfast buffet and enjoy the white sand beach, free cabanas, or 2 beach bars to soak up some sun. With multiple dining options, 12 outdoor pools and an indoor pool with swim-up bars, this property is perfect for relaxation.
8.6
Excellent
Popular amenities
- Free breakfast
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- On the beach
- 10 restaurants and 2 beach bars
- 3 poolside bars and 15 bars/lounges
- 3 swim-up bars
- Full-service spa
- 12 outdoor pools and indoor pool
- 4 hot tubs
- Free water park
- Nightclub
- Free children's club
- Free supervised childcare
Feel at home (6)
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
- Private bathroom
$176 nightly
$225 total
Apr 6 - Apr 7
Total with taxes and fees
Room options
Check availability for these dates
Showing 29 of 29 rooms
Deluxe Suite, Garden View
8.2Very good
264 reviews
- Garden view
- 597 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
Deluxe Suite, Pool Access (with Bathtub, Pool View)
8.4Very good
50 reviews
- 597 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
Family Club Room - Pool Access, Pool View
7.8Good
13 reviews
- 640 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
Family Club Deluxe
7.4Good
17 reviews
- Garden view
- 635 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
Platinum Suite
8.0Very good
40 reviews
- 640 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
Laguna Villa Suite
9.0Wonderful
17 reviews
- 640 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Double Room Deluxe with Garden View
10.0Exceptional
2 reviews
- 592 sq ft
- Sleeps 3
Triple Room Luxury with Pool View
- 592 sq ft
- Sleeps 3
Single Room Premium with Garden View
- 656 sq ft
- Sleeps 1
Single Room with Lake View
- 731 sq ft
- Sleeps 1
Single Room Deluxe with Garden View
9.0Wonderful
7 reviews
- 592 sq ft
- Sleeps 1
Double Room Deluxe with Garden View
- 592 sq ft
- Sleeps 3
Quadruple Room Deluxe with Garden View
- 592 sq ft
- Sleeps 4
Single Room Deluxe with Garden View
- 592 sq ft
- Sleeps 2
Single Room Deluxe with Garden View
- 592 sq ft
- Sleeps 3
Triple Room Deluxe with Garden View
- 592 sq ft
- Sleeps 3
Triple Room Deluxe with Garden View
- 592 sq ft
- Sleeps 4
Single Room Luxury with Pool View
- 592 sq ft
- Sleeps 1
Double Room Luxury with Pool View
- 592 sq ft
- Sleeps 2
Single Room Premium with Garden View
- 656 sq ft
- Sleeps 2
Double Room Premium with Garden View
- 656 sq ft
- Sleeps 3
Double Room Premium with Garden View
- 656 sq ft
- Sleeps 2
Double Room Premium with Garden View
- 656 sq ft
- Sleeps 3
Quadruple Room Premium with Garden View
- 656 sq ft
- Sleeps 4
Triple Room Premium with Garden View
- 656 sq ft
- Sleeps 3
Triple Room Premium with Garden View
- 656 sq ft
- Sleeps 4
Double Room with Lake View
- 731 sq ft
- Sleeps 2
Super Saver
9.4Exceptional
3 reviews
- 512 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
Platinum Suite Plunge Pool
10.0Exceptional
1 review
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
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About the neighborhood
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
What's nearby
- Playa Xcalacoco - 16 min walk - 1.4 km
- Quinta Avenida - 12 min drive - 7.8 km
- Playa del Carmen Main Beach - 13 min drive - 7.8 km
- Maroma Beach - 17 min drive - 14.0 km
- Xcaret Eco Theme Park - 23 min drive - 18.3 km
Getting around
- Cancun Intl. Airport (CUN) - 51 min drive
- Cozumel Intl. Airport (CZM) - 12.6 miles/20.3 km
- Free beach shuttle
Restaurants
- Amaranto - 15 min walk
- Fresco Bar - 8 min walk
- Mike’s Coffee - 17 min walk
- Piano Bar - 17 min walk
- El Beso Pool Bar - 14 min walk
About this property
Grand Sunset Princess - All Inclusive
At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Buffet Naranja, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Access to onsite nightclubs
Onsite live performances
At a glance
Hotel size
- 672 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
Offsite
- Free beach shuttle
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:30 AM
- 10 restaurants
- 15 bars/lounges
- 2 beach bars
- 3 poolside bars
- 3 swim-up bars
- Coffee shop
- Coffee/tea in a common area
- Free daily reception
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free children's club
- Free water park access
- Children's pool
- Playground
- Free supervised childcare/activities
- Lifeguard on site
What to do
- On the beach
- Free beach shuttle
- Tennis lessons
- Fitness classes
- Beach volleyball
- Basketball
- Archery
- Evening entertainment
- Shopping
- Pool table
- Table tennis
Working away
- 5 meeting rooms
- Conference space (5425 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free beach cabanas
- Free beach shuttle
- Free pool cabanas
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- ATM/banking
- Garden
- Terrace
- Health club
- 12 outdoor pools
- An indoor pool
- Free water park
- Arcade/game room
- Full-service spa
- Nightclub
- 4 hot tubs
- 6 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- Vegetarian dining options
- Humane treatment of captive wild animals
- Banquet hall
- Reception hall
- Outdoor entertainment area
- Outdoor furniture
Room amenities
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Free stocked minibar
- Espresso maker
- Iron/ironing board
- Window screens
Sleep well
- Blackout drapes/curtains
- Bed sheets provided
What to enjoy
- Furnished balcony
- Separate living room
Freshen up
- Private bathroom
- Separate bathtub and shower
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.
Mexican Restaurant - This family restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Internacional Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Grill Restaurant - This family restaurant serves dinner only. Reservations are required. Open daily.
Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
Optional extras
- Late check-out can be arranged for an extra charge of MXN 50 (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Sunset Princess - All Inclusive?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Sunset Princess - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Sunset Princess - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).
Is there an onsite casino at Grand Sunset Princess - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Grand Sunset Princess - All Inclusive and nearby?
Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Sunset Princess - All Inclusive?
Yes, there are 10 onsite restaurants, featuring Mexican cuisine.
Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Sunset Princess - All Inclusive like?
Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travelers give top marks for the property's prime location.
Have a question?
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Grand Sunset Princess - All Inclusive Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
What guests liked
- The pools were a highlight, offering a fun and relaxing experience with multiple options and attentive staff. (165 reviews)
- The beach was well maintained, accessible, and offered a nice experience with soft sand and various activities. (131 reviews)
- The spa was a highlight with many reviewers praising its wonderful massages, hydrotherapy, and relaxing atmosphere. (15 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomRestaurantBeachBuffetsBookingDrinksFamily friendlyEntertainment10/10 Exceptional
Had the best experience at this resort! Would highly recommend it and if you stay in a villa, you’ll be treated likely royalty. Carla made our stay so memorable! Thank you!
Andrew
Andrew, 7-night trip
10/10 Exceptional
Everything here five star except the beach
Gerald
Gerald, 5-night trip
10/10 Exceptional
Spa has a very nice aerea
guilherme
guilherme, 7-night trip
10/10 Exceptional
The staff was so amazing and kind and everything was delicious and clean.
Kristina
Kristina, 7-night trip
10/10 Exceptional
Rooms were spotless. The staff was extremely friendly. Food was very good. Really enjoyed the resort even through the renovations. So much so that we’re staying longer.
Jennifer
Jennifer, 9-night trip
10/10 Exceptional
Relaxing place!!!
Jose Daniel
Jose Daniel, 5-night trip
10/10 Exceptional
Great experience. Recommend 100%
Went there with the family and everyone had a great and relaxing time..
Joydeep
Joydeep, 9-night trip
10/10 Exceptional
Staff are all amazing, food was fantastic, breathtaking beach, fun poolside activities! Loved our week in the Platinum side, highly recommend
Dean
Dean, 7-night trip
10/10 Exceptional
Room was spotless… all new amenities… very clean and friendly staff. Tons of activities and shows for kids and adults too.
Sandhya
Sandhya, 4-night trip
8/10 Very good
We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.
Amber
Amber, 6-night trip
10/10 Exceptional
Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun
Mehrdad
Mehrdad, 5-night trip
6/10 Good
Hotel under construction. Staff harassed me to go to timeshare meetings.
Kimbalee
Kimbalee, 6-night trip
8/10 Very good
Everything was ok
Michael
Michael, 6-night trip
6/10 Good
The staff was kind the food was less then average
Valery P
Valery P, 3-night trip
10/10 Exceptional
The service staff were so nice and helpful. The service they provided was excellent!
Marie-Andrée
Marie-Andrée, 7-night trip
10/10 Exceptional
Exceptional
Ana
Ana, 4-night trip
6/10 Good
Rooms were great but alcohol was watered down
SehajPal
SehajPal, 5-night trip
8/10 Very good
staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room
Terence
Terence, 7-night trip
10/10 Exceptional
Great experience
Guadalupe
Guadalupe, 3-night trip
10/10 Exceptional
Great esience
Patricia
Patricia, 8-night trip
8/10 Very good
Rooms are clean and spacious modern looking.
The bathroom need garbage receptacle and shower stale need somewhere to put soaps and stuff.
RHONDA ALEXIS
RHONDA ALEXIS, 3-night trip
2/10 Poor
The food was horrible. Not worth the price and everything else was overpriced.
Kapil
Kapil, 4-night trip
10/10 Exceptional
I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing.
Melissa M
Melissa M, 3-night trip
6/10 Good
The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand.
Ramona
Ramona, 6-night trip
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