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Papagayo Hotel Boutique

3.0 star property
City-center hotel within walking distance of Quinta Avenida

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Photo gallery for Papagayo Hotel Boutique

Check-in/check-out kiosk
1 bedroom, premium bedding, in-room safe, individually decorated
Studio | 1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
Check-in/check-out kiosk
Nestled near Quinta Avenida, Papagayo Hotel Boutique offers a tranquil retreat. Relax on the sun-kissed terrace and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Lockers available

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, in-room safe, individually decorated

Studio

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,305 reviews
The price is $41
$31 nightly
$41 total
Total includes taxes and fees
Jun 16 - Jun 17
Sofía by Bunik
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About the neighborhood

Map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 12 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Tulum Intl. Airport (TQO) - 95 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

Papagayo Hotel Boutique

Papagayo Hotel Boutique offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Lockers available

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Alipay, Google Pay, Apple Pay and Amazon Pay.
Cashless transactions are available.

Also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Does Papagayo Hotel Boutique offer free cancellation for a full refund?

Yes, Papagayo Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Papagayo Hotel Boutique?

Sorry, pets aren't allowed.

Is parking offered on site at Papagayo Hotel Boutique?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Papagayo Hotel Boutique?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Papagayo Hotel Boutique?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What is there to do at Papagayo Hotel Boutique and nearby?

Recommended spots to visit include Quinta Avenida (3-min walk) and Playa del Carmen Main Beach (6-min walk), along with Playa del Carmen Maritime Terminal (9-min walk) and Mamitas Beach (14-min walk).

What's the area around Papagayo Hotel Boutique like?

Papagayo Hotel Boutique is located on the Strip in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.

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Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Location
Refrigerator
Children
Budget

Reviews

10/10 Exceptional

For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Michelle L, 4-night trip

6/10 Good

Lits tres confortable avec un personnel tres sympa. A quel que pas de tout resto,plage ect...
Benoit, 8-night trip

10/10 Exceptional

Convenient and economical

Great budget friendly location excellent room easy walking to the main fifth Avenue felt safe walking the street at night
edward keith, 2-night trip

6/10 Good

La habitacion se veia sucia y lo peor es que segun cambiaron sabanas y habia una cucaracha entre las sabanas
Armando, 2-night trip

8/10 Very good

Great Location

Carlos, 1-night trip

10/10 Exceptional

Perfecto
Rogelio Aldair, 6-night trip

8/10 Very good

Der Empfang und die Zuvorkommenheit ist wirklich super. Es werden momentan viele Verbesserungen im Hotel vorgenommen, da es unter neuem Mangment ist. Dieses braucht es auch, da einige Sachen sehr alt und teilweise nicht funktional sind. Leider ist hier auch ein wenig Feuchtigkeit mit leichtem Schimmel in Ecken zu finden. Dieses wird aber alles verbessert und das Management hat auf unsere Bemerkungen und Vorschläge positive reagiert. Im Großen und Ganzen ist es ein gutes Hotel mit super freundlichem Personal und in einer guten Lage für den Strand, Restaurants, Bars und Shopping.
Andrea, 14-night trip

8/10 Very good

Personal amable, una buena opcion solo para quedarte a dormir y pasar el dia fuera turistiando.
Yesenia, 2-night trip

10/10 Exceptional

Great customer service

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Bricia, 6-night trip

6/10 Good

They should improve to have hot water and not only replying " its strabfe, I'll check, in 10 minutes" and never get hot water, I talked with other hosts and it was the same priblem and answer. Also, they didnt want to leave hand towel, shampoo, soap and all the tegular tging you find in a hotel even give a receipt for the payment (only accept cash) because "they never do that".... i recommend the place for its lotaction but not for the service
AidaAlejandra, 10-night trip

10/10 Exceptional

Rolando, 2-night trip

10/10 Exceptional

Excelente ubicación

La habitación muy limpia, el personal muy amable, excelente ubicación, internet privado.
Guillermo Antonio, 2-night trip

6/10 Good

Doesn't have hot water, needs maintenance
Salvador, 2-night trip

2/10 Poor

Je n ai pas obtenu ce que j ai loué, j ai dû donné un supplément pour avoir frigo,cafetière, ect. De plus aucune eau chaude et après 6 jours plus d eau du tout, j ai changé d hôtel sans remboursement.
Benoit, 16-night trip

6/10 Good

Carsten, 1-night trip

10/10 Exceptional

Andrea, 1-night trip

2/10 Poor

Desde que llegue hubo problemas CON AGUA CALIENTE Y CON EL WC PEDÍ ME CAMBIARAN DE HABITACIÓN. Y NUNCA HICIERON CASO. PEDÍ DEVOLUCIÓN DE MI DINERO PARA CAMBIAR DE HOTEL Y CINICAMENTE EL ENCARGADO ME DIJO QUE "NO" Y QUE LO ARREGLARA CON EXPEDIA. DESAFORTUNADAMENTE TENGO QUE ***NO RECOMENDAR ESTE HOTEL EN ESTA OCASIO *** HA SIDO LA PEOR ESTANCIA EN MIS VIAJES ***LO BARATO SALE CARO*** AUNQUE LA VERDAD NO ES TQN BARATO PARA EL. PÉSIMO SERVICIO. NO LO RECOMIE DO
JOSE, 4-night trip

6/10 Good

The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home.
Joseph, 1-night trip

10/10 Exceptional

Seguridad al ingresar y salir del hotel para menores de edad
Mario Otilio, 6-night trip

4/10 Fair

No hot water
christopher, 3-night trip

8/10 Very good

Excelente opcion solo para dormir ya que la iluminación del hotel es oscura.
Laura Selene, 1-night trip

2/10 Poor

La habitación olia a humedad, habia hongo y cucarachas solo pasamos una noche
GICELA, 3-night trip

2/10 Poor

Literalmente había una gran cucaracha muerta en el baño apenas abrir la puerta (tengo foto), moho negro en el techo, olor fuerte a insecticida que duro los 3 días que estuve, manijas de las oxidadas y en mal estado (cada 3-4 usos se trababan y te quedabas atrapado), el “servicio de limpieza” solo tendió las mismas sabanas 1 vez, pero entro 3 veces a husmear en las maletas porque no hicieron mas que cambiarlas de lugar, dejaron las ventanas abiertas sin cortina para que todos vieran nuestras pertenencias en un intento de ventilar el terrible olor a humedad e insecticida, ni siquiera reemplazaron el papel de baño que se había acabado, el “estacionamiento” era un terreno cruzando la calle con basura y sin ninguna señalización, el trato fue amable pero la experiencia terrible.
Cristhian Alan Gomez, 3-night trip

2/10 Poor

Es un hotel viejo qué huele a humedad horrible... No limpian los baños están tapados... Las camas llenas de arena.. No dejan papel de baño y lo más importante el aire acondicionado no sirve. Es realmente triste llegar a ese lugar tan feo y mal oliente
Isabel, 3-night trip

10/10 Exceptional

Muy buena ubicación
Ángel de Jesús Nolasco, 3-night trip