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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Ski hotel with ski storage, near The Village

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Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Lobby
Seasonal outdoor pool
Dinner served, American cuisine
Exterior
Experience mountain charm at Chateau Big Bear Boutique Hotel, BW Signature Collection. Savor a cooked-to-order breakfast and unwind in the spa tub or by the fireplace in the lobby. With an arcade/game room, seasonal outdoor pool, bar, gym and helpful staff nearby Snow Summit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Parking available
  • Ski facilities

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free shopping center shuttle
  • Ski storage
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
$112 nightly
The total price is $127
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) | Iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(41 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

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9.0 out of 10, Wonderful, 3,862 reviews
$106 nightly
The price is $119
Sep 16 - Sep 17
Total with taxes and fees
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About the neighborhood

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 17 min walk - 1.5 km
  • The Village - 3 min drive - 3.0 km
  • Big Bear Visitor Center - 3 min drive - 3.0 km
  • Big Bear Marina - 4 min drive - 3.8 km
  • Bear Mountain Express Lift - 6 min drive - 4.1 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Slopeside Pub - ‬20 min walk
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Located just a 5-minute drive from Snow Summit, Chateau Big Bear Boutique Hotel, BW Signature Collection puts you near winter activities like downhill skiing, snow tubing, and snowshoeing. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tiffany's Bistro, which serves American cuisine and is open for dinner. A bar/lounge, a fitness center, and a hot tub are other highlights. Skiers will appreciate access to ski storage. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 20 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 15 miles
    • Free shopping center shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (2077 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Pool hoist on site

Ski

  • Ski storage
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Tiffany's Bistro - This bistro specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 1 per night (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Parking

  • Uncovered self parking costs USD 20 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is there a pool at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes. Self parking costs USD 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM. Check-out time is 11:00 AM.

What is there to do at Chateau Big Bear Boutique Hotel, BW Signature Collection and nearby?

Have fun with nearby winter activities like downhill skiing, snow tubing, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. Chateau Big Bear Boutique Hotel, BW Signature Collection also has an arcade.

Are there restaurants at or near Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, Tiffany's Bistro offers American cuisine.

What's the area around Chateau Big Bear Boutique Hotel, BW Signature Collection like?

Chateau Big Bear Boutique Hotel, BW Signature Collection is a short 20-minute walk from Snow Summit and 16 minutes' walk from Big Bear Mountain Resort.

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Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Fireplace
Building
Breakfast
Restaurant
Lobby

What guests liked

  • Breakfast was a lovely spread of hot foods, pastries, and beverages with plenty of options. (94 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean, comfortable close enough to get anywhere you want to and yet far enough to be comfortable and quiet.
Matt, 2-night trip

10/10 Exceptional

Nice place, Great Breakfast

Great breakfast and friendly staff
1-night trip

10/10 Exceptional

Great hotel in the middle of Big Bear.
William, 2-night trip

8/10 Very good

Nothing Special

The free breakfast was good. Lots of options. The beds were not very comfortable. The sheets felt like fine grit sandpaper. Overall, I'd say the hotel was pretty average.
2-night trip

8/10 Very good

Another great visit

We have stayed here several times and always enjoyed it. The pool area is great for relaxing and the pool is larger than most. Breakfast food options are standard but good. Location is great - near the lake, the village, grocery stores. Friendly and helpful staff.
Vickie, 3-night trip

10/10 Exceptional

I would recommend to anyone coming to big bear.
Joseph, 1-night trip

10/10 Exceptional

Great spot would stay again

Great spot. Plenty of Parking’s Helpful staff with great location. Also walking trail behind the hotel and coffee skateshoo and donuts and the zoo up the street. Beds were comfy, rooms were clean. Wish we could bring our dog. A big game room too if you like that kind of thing.
2-night trip

10/10 Exceptional

Friendly staff. Hotel is located in the Moonridge area
Todd, 1-night trip

10/10 Exceptional

Went for our Anniversary, loved the staff, room, grounds. Free breakfast was delicious! Will return again soon!
Stephany, 2-night trip

10/10 Exceptional

Great accommodations, friendly staff
Alyssa, 1-night trip

8/10 Very good

Such a cute and cozy hotel. Ill always stay here!
Karen, 1-night trip

8/10 Very good

Good service quiet area good breakfast but the pool was too cold. Nice over all
Hector, 1-night trip

10/10 Exceptional

This place was very clean and the staff was great as well as the free breakfast. Very pleased
Richard, 2-night trip

10/10 Exceptional

Very Comfortable stay .
Carlos, 4-night trip

6/10 Good

Okay stay.

No cleaning daily unless requested. Even then it was barely cleaned. Food was good and the bistro was as well. Hotels.com and trip advisor say there is parking included but was shocked I had to pay $80 for parking.
GABRIEL, 4-night trip

8/10 Very good

Everything was very clean and breakfast was good with plenty of options. Check in was 4 and the event we were attending in Big Bear was also at 4. No early check in is available so we had to change for the event elsewhere.
Denise J, 1-night trip

10/10 Exceptional

Love this place felt very safe and comfortable
julia, 1-night trip

10/10 Exceptional

Great stay!
Ruby Maria Grace, 2-night trip

10/10 Exceptional

Amazing hotel. Calvert Lucy feels like a chateau. They have great breakfast options and we were really impressed by the art collection. Conveniently located. Our favorite hotel in Big Beat that we always stay when visiting.
Victoria, 1-night trip

10/10 Exceptional

Staff was very nice and helpful! Rooms were very nice! Great breakfast!
Sandy, 1-night trip

8/10 Very good

Very close to ski resort and good resturant and walgreens within 3 min walk
Julian, 3-night trip

10/10 Exceptional

We came to Big Bear City and that Hotel esa great. It is near of Snow Summit and the staff was very kind
Jonathan, 1-night trip

10/10 Exceptional

All staff members at the front desk were helpful and kind. I really enjoyed the feeling of the hotel, it was great.
Elijah, 1-night trip

10/10 Exceptional

Everything was great. 5 star property, not, 4 star, yes. We would definitely go back.
Doug, 2-night trip

10/10 Exceptional

We loved this place! From the night entertainment to the breakfast. We will be staying here again.
Jessica, 1-night trip