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Hotel New Otani Tokyo The Main

4.5 star property
Hotel with 20 restaurants, near Tokyo Imperial Palace

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Photo gallery for Hotel New Otani Tokyo The Main

The Main Standard King, Non Smoking | Down comforters, in-room safe, individually furnished, desk
4 bars/lounges
The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk
Treatment room
View from property
In the heart of Tokyo, Hotel New Otani Tokyo The Main offers a serene oasis. Indulge in rejuvenating spa treatments at THE GOLDEN SPA NEW OTANI or explore the beautiful Japanese garden. With 3 coffee shops, shopping on site, and free public WiFi, this family-friendly hotel near Tokyo Imperial Palace is a perfect blend of comfort and convenience.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 20 restaurants and 4 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • 3 coffee shops/cafes
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
The current price is $358
includes taxes & fees
$325 per night
May 6 - May 7

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 387 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Non-smoking

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Triple Room, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Day bed
Down duvet
Hair dryer
  • City view
  • 484 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Standard Twin, Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room, Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 484 sq ft
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Deluxe King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

The Main Standard King, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Living area | 32-inch flat-screen TV with digital channels, TV

The Main Junior Suite double, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • City view
  • 764 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 279 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin Edo Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Quality Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Single Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Shin Edo Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room With 1 Sofa Bed

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for The Main Shin Edo Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room For 3 People

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for The Main Junior Suite Twin

Down comforters, in-room safe, individually furnished, desk

The Main Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Junior Suite Double

Interior

The Main Junior Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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The price is $312
includes taxes & fees
$283 per night
May 6 - May 7
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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 km
  • Tokyo Imperial Palace - 1 min drive - 1.4 km
  • Tokyo Midtown - 3 min drive - 2.6 km
  • Tokyo Tower - 3 min drive - 3.2 km
  • Nippon Budokan - 4 min drive - 3.2 km

Getting around

  • Haneda Airport (HND) - 43 min drive
  • Narita Intl. Airport (NRT) - 77 min drive
  • Yotsuya Station - 12 min walk
  • Ichigaya Station - 21 min walk
  • Shinanomachi Station - 26 min walk
  • Fukuma Station - 12 min walk
  • Kojimachi Station - 12 min walk
  • Akasaka-Mitsuke Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪維新號赤坂店 - ‬11 min walk
  • ‪ガンシップ - ‬4 min walk
  • ‪VIEW & DINING THE Sky - ‬4 min walk

About this property

Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main puts you just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. You can splash around at the seasonal outdoor pool, visit one of the 20 restaurants for a bite to eat, or unwind with a drink at one of the 4 bars/lounges. Also, Shibuya Crossing and Nippon Budokan are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Fukuma Station is 12 minutes and Kojimachi Station is 12 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 554 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 8:30 AM to 7:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 4 bars/lounges
  • 3 coffee shops
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1964
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Seasonal outdoor pool
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle service is offered for an extra charge of JPY 3600 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs JPY 1800 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 20 to September 01

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Extra beds are not available for children age 3 and younger.

Also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo The Main offer free cancellation for a full refund?

Yes, Hotel New Otani Tokyo The Main does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Tokyo The Main?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel New Otani Tokyo The Main?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Tokyo The Main?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel New Otani Tokyo The Main?

Yes, an airport shuttle is available from 8:30 AM to 7:00 PM. The charge is JPY 3600 per person one-way.

What are the check-in and check-out times at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

What is there to do at Hotel New Otani Tokyo The Main and nearby?

Hotel New Otani Tokyo The Main has 4 bars and a seasonal outdoor pool, as well as a garden.

Are there restaurants at or near Hotel New Otani Tokyo The Main?

Yes, there are 20 onsite restaurants.

Does Hotel New Otani Tokyo The Main have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel New Otani Tokyo The Main like?

Hotel New Otani Tokyo The Main is in Chiyoda, a short 1-minute walk from Hotel New Otani Tokyo. The local area is considered walkable as well as being good for shopping.

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Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Gardens
Location
View
Food
Cities
Store
Walking

What guests liked

  • The property offers a wide array of dining options with high-quality food and exceptional service. (23 reviews)
  • The breakfast buffet was wonderful with many options and delicious food. (19 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel

Excellent restaurants and facilities, lovely room.
Siraj, 3-night trip

10/10 Exceptional

Comfortable luxury

Convenient posh stay in Tokyo
Mai, 2-night trip

10/10 Exceptional

The place to stay in during Cherry Blossom season

Excellent location. Lovely gardens. Spacious room. Many restaurants. Very crowded probably because of the Sakura.
The Japanese garden waterfall
Senay, 4-night trip

8/10 Very good

Formal hotel maybe not best for families

I think this hotel is great for business travel or perhaps people without kids. The rooms were big and the onsite garden was beautiful but I wouldn’t say it was the most family friendly. It felt a little too formal for my young kids.
Elise, 3-night trip

10/10 Exceptional

Great place to stay. Service is amazing.
Hidehito, 3-night trip

10/10 Exceptional

Amazing beautiful Stay

I booked this room for a friend, I have a second room booked for me. Everything in and outside ( especially the Garden) is phantatic, excellent. I have really enjoyed my stay and my friend saud the same. We are sad to leave, but for sure we will come back. Also i am very positive about the japanese guests, which are very polite, quite, well dressed. This makes a stay also more attractive. The location of the hotel is also very good , some minutes to walk you have the next Metro station but also Garden, Shrine and a good Restaurant area nearby. ( hotel Restaurants are also excellent).
Frank, 2-night trip

10/10 Exceptional

Beautiful hotel all staff is friendly
Johnathan, 3-night trip

10/10 Exceptional

Very nice room with high standard in general. The view from lower floor was not that good but the view from the breakfast restaurant was spectacular!
Eriko, 3-night trip

10/10 Exceptional

Wonderful Stay for a night

We had an amazing stay at this property. The staff was so kind and helpful and the room was wonderful. Next time we want to stay more nights for sure!
Malisa, 1-night trip

10/10 Exceptional

Marathon runner

Stayed for the marathon. Family had 2 rooms, excellent quality and staff are great. Breakfast was really good. Wide range of shops of those with deep pockets.
John, 5-night trip

10/10 Exceptional

Very nice big hotel. About 5 minutes walk to public transportation.
Guang, 3-night trip

10/10 Exceptional

Great property and staff is super friendly
Alvaro, 4-night trip

10/10 Exceptional

Great stay at New Otani with the extra vouchers for restaurants. Nice neighbourhood and easy access
Christina FY, 2-night trip

10/10 Exceptional

Excellent property and great service, well located and easily accessible. Enjoyed the stay!
Mathews, 3-night trip

10/10 Exceptional

Private parking space. Rare found in tokyo
Ben, 1-night trip

10/10 Exceptional

Very good location.
Nicholas, 4-night trip

10/10 Exceptional

Great garden view, very romantic. Easily accessable family Mart and pharmacy came in handy. Very clean and friendly staff.
Gloria, 3-night trip

10/10 Exceptional

A very convenient location with great dining and shopping options.
Kamal, 12-night trip

10/10 Exceptional

Amenity is good and comfort.
Mi Kyung, 1-night trip

10/10 Exceptional

The staffs are very polite and supportive
Miyuki, 4-night trip

10/10 Exceptional

The place was fantastic. We loved the location and the hotel.
Arkadi, 4-night trip

10/10 Exceptional

Always wanted to stay at Hotel New Otani & it was better than I thought it would be, as I have stayed in many 5 Star Hotels in Tokyo.
MAK, 16-night trip

10/10 Exceptional

Beautiful garden, patient and caring staff that are multilingual, great dining options, and many excellent amenities with a mall connected to the hotel. Truly an amazing experience.
Yazen, 7-night trip

10/10 Exceptional

Delicious food, great customer service, help with getting taxis, great location. New Otani is one my favorite hotels anywhere in the world.
Raymond, 3-night trip

2/10 Poor

Not worth
Kim, 2-night trip