Hotels in Kai

"I’d give it a 10/5 if I could. The owner was the friendliest person ever. As soon as we got there he took a picture of us in front of Fuji, offered us a drink in the lobby was very hands on with helping operations. They even had announcements on the intercom when Fuji came out of the clouds. Out of all the places we stayed while in Japan this one was my absolute favourite. "

"The breakfast was grate and we stayed a day with relaxing vacation so far surely we will visit again. "

"Staff anticipates every need. Had a room with outdoor private hot springs bath overlooking Mount Fuji). In room dining - unique and worthwhile experience. Sara was great! Impressive buffet breakfast. Public baths a great Option - so relaxing! Wonderful Stay - 10 out of 10"

"The house was vey clean and well maintained. The location was almost perfect if you are visiting Mt Fuji or Fuji Q Highland amusement park. One advice for oversea visitors, make sure to send a picture of your passport to receive the passcode to enter the house. "

"Great "

"A very thoughtful set up and breakfast is way better than how they advertised it. Very comfortable bed and pillows. Free shuttle to Kawaguchigo station but only 20 min walk if you want to do it. A 7 min walk to a grocery stores which open kind of late at 9am. Not too many restaurants around so plan accordingly. "

"Gorgeous view, amazing spa and wonderful staff!!"

"Very nice roof Terese’s where we could see Mt Fuji to it best! Love our quiet stay."

"Our room had a great view of the beautiful Mt Fuji. The train station is near. The place is quiet."

"great place with great staff. we loved the old fashionness of the hotel !"

"Everything is great!"

"Great experience with glamping especially when we are travelling from Canada to Japan, great outdoor resort style. We loved the breakfast more than dinner. "

"nice hotel with friendly staff"

"Astonishing views, right in front of Fuji and "

"The room we got was specious and a nice view if Mt. Fuji. Staff is very friendly and helpful. Special shout out to Ms. Iwai. She was always there when I need help for anything and always assisted with a sweet smile on her face. "

"Beautiful and clean hotel. The staffs are very friendly and helpful."

"We stayed 2 nights in a special queen room with a balcony and view of Fujisan. We were on the 3rd of 4 floors. We did a 1 day climb of Mt. Fuji and this room was our home base. We were able to walk about 18 minutes to and from Kawaguchiko Station to catch the Fujikyu bus for 5th Station of the Yoshida trail easily. It is a downhill walk to the station. A little harder to walk back from the station after climbing Fuji but very doable. Taxis are plentiful at the station if you rrally need one. The Room at Noborisaka was fantastic. The view was magnificent from my bed, from my balcony and even feom my bathtub. The small conveniences they stock in your room were so handy. Checkin was a breeze... Just walked up, gave our last name, and they had the room keys ready and waiting for us. Lots of space, lots of drawers, a bathroom that had the luxuries of Japan as well as the familar layout of bathrooms back in the states. My extremely tall husband appreciated the bathroom space. The view seemed better than some of the other higher priced hotels around. We enjoyed the Restaurant across the street called "871" for dinner both nights. Complaints: The refrigerator needs a deep cleaning. I was not pleased with the state of its freezer. Check out is 10am which is 1 hour too early and hard on people who just climbed a mountain. Lastly, we couldnt access Youtube or Netflix on the TV. Dated software was a pain so we just gave up and watched the mountain."

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"Great place with an amazing view of Fuji. 5 minute walk to bus station. "

"Lovely, peaceful, and relaxing atmosphere "

"Nice hotel at Kawaguchiko area. The hotel is a little old, but functional. The buffet breakfast and dinner were fine with good variety of food option. "

"I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever."

"Located at the top of a short, but very steep hill. They run a shuttle service to/from the train station though. Room was large and comfortable, and the views are wonderful. I would stay here again. "

"This was a 5-star core memory stay. Thank you!"

"If you're looking for an amazing isolated cabin experience just seconds from the street, this is it! The layout of the cabin with kitchen separated from the sleeping area in its own structure including a huge front deck is incredible. Nightly poolside party with grilled meat, desserts, beer and wine was an unexpected treat. Our cabin included a sauna, onsen and shower. This was a perfect place to stay while we ejoyed mountain biking and canoeing in the view of Mt. Fuji. "

"Perfect. We forgot a bag and the staff had it postes to our next hôtel. Super professiobal!"

"Good value for money near Mt Fuji. Firm bed was quite comfortable. They helped me arrange for a taxi at 5 AM, which was super helpful given I do not speak Japanese. Free coffee was a plus as well! "

"Amazing location right on the front of Lake Kawaguchi. Our room had an amazing view of the lake and was walking distance to dining options, transportation, and convenience stores. The staff were extremely welcoming and helpful. The hotel was a little older than other hotels I’ve stayed at during my stay in Japan but it was still clean. The rooms were spacious and even included a living area! Great for large groups traveling. Overall I highly recommend and most definitely will stay here again! "

"The dinner buffet was amazing and the staff were all very friendly and helpful! We made great use of their free shuttle as well!"

"Great place for our family to see Mt Fuji. All the facilities were great, Onsen, Karaoke, Manga Cafe, buffet dinner and breakfast. Kids loved it"