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Hotel Mamá Carlota

3.5 star property
Hotel within walking distance of Zenea Garden

Choose dates to view prices

Photo gallery for Hotel Mamá Carlota

Stroll through this serene corridor, lined with comfortable seating and natural beauty, leading to an inviting outdoor space.
Enjoy the serene view from this balcony overlooking a lush tree with lemons.
Stunning courtyard with a tree, potted plants, and balconies with black railings.
Relax in a serene bedroom with a large bed, decorative wall hanging, and circular wall art pieces.
Relax in a stylish room with a balcony offering a view, a glass table, and a vibrant chair.
In the heart of a vibrant neighborhood, Hotel Mamá Carlota offers a tranquil retreat with spa services and soothing massages. Relax on the terrace, explore the library, or take advantage of concierge services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking
$46 nightly
The total price is $55
Aug 20 - Aug 21
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Two single beds with wooden frames and white bedding, accompanied by a small table and wall-mounted lamps.

Signature Quadruple Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Relax in this serene space with a large bed, bedside tables, and a balcony with a sliding glass door.

Signature Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed and ample lighting, complemented by a simple design and decorative touches.

Signature Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very Good, 417 reviews
The price is $46
$38 nightly
$46 total
Total includes taxes and fees
Aug 10 - Aug 11
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About the neighborhood

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 3 min walk - 0.3 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 1.6 km
  • Corregidora Stadium - 5 min drive - 4.6 km
  • Querétaro Convention Center - 9 min drive - 8.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

When you stay at Hotel Mamá Carlota, you'll be just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests will have free perks like WiFi and self parking. Also, Corregidora Stadium and Querétaro Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

Dutch, English, French, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Does Hotel Mamá Carlota offer free cancellation for a full refund?

Yes, Hotel Mamá Carlota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mamá Carlota?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Mamá Carlota?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Mamá Carlota and nearby?

Recommended spots to visit include Zenea Garden (5-min walk) and San Francisco Temple (7-min walk), along with Alameda Hidalgo Park (0.9 mi) and Santa Rosa de Viterbo Temple (0.9 mi).

Does Hotel Mamá Carlota have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Mamá Carlota like?

Hotel Mamá Carlota is a short 5-minute walk from Zenea Garden and 6 minutes' walk from Plaza de Armas.

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Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Parking
Shower
Coffee

Reviews

6/10 Okay

Overall a reasonable small hotel with limited facilities but very clean.
CHARLES, 4-night trip

10/10 Excellent

Great place!
Edgar, 3-night trip

10/10 Excellent

Lovely little hotel right in downtown on a quiet street. Parking is a couple blocks away - I would call first so they tell you where it is, then they give you a ticket at the hotel so there’s no cost. There’s a fantastic Italian restaurant on site, it looks unassuming but the food was incredible.
Flavia, 1-night trip

8/10 Good

Simple but cute...would stay again!
Martha, 1-night trip

10/10 Excellent

We enjoyed our night here!!
Priscilla, 1-night trip

10/10 Excellent

Great place in downtown Queretaro
Hector, 5-night trip

8/10 Good

Very close to Center of Querétaro
Maribel, 2-night trip

10/10 Excellent

Great staff. Incredible stay. Very secure and great location.
Cesar, 3-night trip

10/10 Excellent

We really enjoyed our stay. Gonzalo in particular was so helpful. I had an emergency and he helped us to find a doctor and got us sorted out. Truly wonderful hotel. Super clean, cute inside, and cute rooms. The Italian restaurant next door is super good as is the Cuban place up the street. We really enjoyed our stay and were treated like family.
Darlene, 2-night trip

10/10 Excellent

Very homie vibe, if you’re looking for something chill, cheap, and not so noisy this right here is the way to go. You can go walking to the shops, plazas and more. Only downside was that the parking is a bit far, but other than that it was good.
Mayrin, 2-night trip

6/10 Okay

Location
Juana, 3-night trip

10/10 Excellent

Cute, eco friendly. We arrived late and it wasn’t a problem. Sweet breakfast area too.
Kristen, 1-night trip

10/10 Excellent

Nice choice 💕
Maria, 2-night trip

10/10 Excellent

Humberto was a wonderfu helpful person.
Renee, 2-night trip

10/10 Excellent

Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Lise, 4-night trip

10/10 Excellent

Comfortable
David, 8-night trip

6/10 Okay

The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Angelica, 1-night trip

10/10 Excellent

:)
Gabriela, 3-night trip

8/10 Good

A
David, 1-night trip

8/10 Good

La habitación es muy bonita, el hotel está en el corazón del centro de Querétaro y aunque no cuentan con estacionamiento propio, sí tienen convenio con uno que se encuentra a dos cuadras y fue gratuito(si traen maletas grandes sí será un poco pesado el ir de un punto a otro). Los únicos puntos donde quisiera hacer observaciones, es en las toallas de baño que están visiblemente desgastadas y rasgadas de las orillas, las paredes parecen ser muy delgadas porque se oía por la mañana mucho ruido de la habitación de arriba, el agua caliente solo salía tibia y nunca se logró conectar a la red la pantalla, como amenidades solo dejan una jarrita con agua y dos vasos, la secadora y control de pantalla te la entregan en una curiosa bolsita de mandado de plástico para entregar en el check out (bonito detalle). En general es un lindo lugar para hospedarse.
Luis Guillermo, 1-night trip

10/10 Excellent

Es un gran lugar. Gran detalle con las amenidades y el baño es amplio y muy lindo. La cama es cómoda y la distribución es sencilla. Una gran opción para la zona.
Angel, 1-night trip

10/10 Excellent

Excelente ubicación, súper limpio , buen precio
Maria, 1-night trip

10/10 Excellent

Linda propiedad y céntrica
Juliana Téllez, 1-night trip

10/10 Excellent

En general todo bien, pueden mejorar en la limpieza
Valerie Blythe, 2-night trip

10/10 Excellent

Jaime, 1-night trip