citizenM Amstel Amsterdam, in the heart of Amsterdam, offers a vibrant retreat. Discover an on-site art gallery and unwind at canteenM restaurant with breakfast to dinner options. Stay connected with free in-room WiFi, take advantage of a 24-hour business center and luggage storage.
CitizenM Amstel Amsterdam offers a great location, putting you within a 15-minute walk of ARTIS and Rembrandt Square. For a bite to eat, guests can check out canteenM, which serves breakfast, lunch, and dinner. Also, Van Gogh Museum and Dam Square are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Weesperplein Station is steps away and Frederiksplein Stop is 7 minutes.
Languages
Dutch, English
At a glance
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Hotel size
88 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
2 meeting rooms
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1928
Safe-deposit box at front desk
Television in common areas
Communal living room
Art gallery on site
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 per person
Late check-out can be arranged for an extra charge of EUR 29 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Also known as
citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam
Frequently asked questions
Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Amstel Amsterdam?
Sorry, there's no onsite parking at citizenM Amstel Amsterdam.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 11 minutes' walk from ARTIS. Travelers love the hotel's prime location.
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citizenM Amstel Amsterdam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Subway
Food
Bed
Breakfast
Shower
Biking
Towns
What guests liked
Breakfast was a highlight with a wide assortment of choices, good value, and delicious options. (15 reviews)
The property's dining options were excellent, with quality food and prices that made dining in a convenient and enjoyable experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 7, 2025
Love CitizenM brand, and this location
Love this place! Great location, very comfortable beds, great shower, sound-proof windows, nice bar and lobby. Couldn’t ask for anything more.
Sharon
Sharon, 2-night trip
10/10 Exceptional
Apr 13, 2025
Lovely hotel in a great location.
Heather
Heather, 5-night trip
10/10 Exceptional
Apr 1, 2025
Great hotel.
Ahmad
Ahmad, 1-night trip
10/10 Exceptional
Apr 17, 2025
Nice cute hotel and friendly staff.
Lai Chu Elizabeth
Lai Chu Elizabeth, 7-night trip
10/10 Exceptional
Jul 3, 2025
Clean, comfy, great location
Very clean, modern space, friendly staff, comfy beds. AC was fantastic during a heatwave. Conveniently close to public transportation and walking distance to key sights. Bathrooms do not offer much privacy but traveling with family/as a couple this was fine.
Sanna-Maria
Sanna-Maria, 3-night trip
10/10 Exceptional
Jun 13, 2025
This hotel was amazing!!! The decor, the amenities, the staff, the comfort! If there is a CitizenM wherever I am traveling I will for sure stay there. Loved it
Sharon
Sharon, 2-night trip
10/10 Exceptional
May 21, 2025
Good location. Next to metro stop and canal for easy and quick walk into city. Very comfortable rooms and nice lounge/bar area plus good breakfast.
Julie
Julie, 2-night trip
10/10 Exceptional
Apr 1, 2025
Friendly staff, extremely comfortable bed and pillows.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Mar 20, 2025
Great property, amazing staff !!
Bethany
Bethany, 4-night trip
10/10 Exceptional
Apr 16, 2025
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Constance M
Constance M, 2-night trip
10/10 Exceptional
Apr 17, 2025
Awesome hotel. I particular enjoy their 24-hour bar service with coffee and cozy seats next to the bar where I can work and read my iPad.
Hsien-Hsin
Hsien-Hsin, 4-night trip
10/10 Exceptional
Apr 22, 2025
Great place in a quiet but still accessible area. The rooms are small, but have everything that you need in a room. The extras are very cool and the breakfast available was wonderful.
Christine
Christine, 1-night trip
10/10 Exceptional
Mar 29, 2025
Hotel was great! Rooms were super bright and modern. Staff was super friendly and helpful. Would definitely stay here again.
Simona N
Simona N, 6-night trip
10/10 Exceptional
Mar 30, 2025
Fantastic service!! I would stay again and again!!
mary
mary, 1-night trip
10/10 Exceptional
Jul 2, 2025
Great. iPads dated
Excellent. Only feedback is that the iPads are slow. Need updating
Alexander
Alexander, 1-night trip
10/10 Exceptional
Oct 26, 2024
I loved staying there, everything was perfect!
Aldo
Aldo, 6-night trip
10/10 Exceptional
Feb 11, 2025
Great option, lovely hotel
Great hotel minutes away from the all the amenities. The staff were awesome
Andy
Andy, 1-night trip
10/10 Exceptional
Apr 20, 2025
Loved our stay in CitizenM Amtel Hotel. Bed was king size and so comfortable. Shower was amazing. Temp perfect. Small room but has everything you need!
Oriana
Oriana, 6-night trip
10/10 Exceptional
Apr 17, 2025
Great experiences in this hotel. It is convenient to many attractions in Amsterdam. The coffee bar is open 24 hours equipped with booth seats for work and relax. Highly recommended.
Hsien-Hsin
Hsien-Hsin, 1-night trip
10/10 Exceptional
Apr 13, 2025
Wonderful
Ramprasad
Ramprasad, 6-night trip
8/10 Very good
Jul 2, 2025
The staff was Friendly, supportive and easy-going. We enjoyed them. The main problem is the cleaning. We asked for it to be done daily, and it did not happen, only once during the three days we were there with them. It’s not only having clean towels, but the rest of the room it would have been great to come back for trips and find it clean and Homie.
Ihosvani
Ihosvani, 4-night trip
10/10 Exceptional
Nov 25, 2024
Loved this place. Great staff, very friendly and the rooms are very nice.
Corey
Corey, 4-night trip
10/10 Exceptional
Nov 18, 2024
Wonderful place to stay. Conveniently located, clean, amazing design.
Ievgen
Ievgen, 2-night trip
10/10 Exceptional
Feb 26, 2025
Clean and modern hotel
Well appointed room
Free bottles of water ans snacks
Washington
Washington, 1-night trip
10/10 Exceptional
Mar 17, 2025
The location is perfect to explore the city and has everything you need. We stayed on the fourth floor with a garden view and although you can't see the garden the view of the skyline was stunning. The breakfast was lovely and fresh and all staff were friendly. We'd definitely recommend!