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Matsuzakaya Honten

4.0 star property
Adults-only ryokan with restaurant, near Hakone Kowakien Yunessun

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Photo gallery for Matsuzakaya Honten

Exterior detail
Lobby
Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi
Superior Twin Room, Bathtub | Minibar, in-room safe, desk, free WiFi
Luxury Room with Tatami Area and Open-Air Bath | Bathroom | Hair dryer, slippers, towels, soap
Surrounded by Hakone's natural beauty, Matsuzakaya Honten offers a serene escape. Soak in the indoor mineral hot spring or unwind by the fireplace in the lobby. With an arcade/game room, restaurant and helpful staff nearby guests have left with lasting memories.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Onsen
  • Free parking
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • 24-hour front desk
  • Arcade/game room
  • Lobby fireplace
  • Front-desk safe
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage

Feel at home (6)

  • Daily housekeeping
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Arcade/game room
  • Free self parking
$658 nightly
The total price is $728
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
  • 995 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A | Minibar, in-room safe, desk, free WiFi

Standard Room with Tatami Area A

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Free bottled water
Electric kettle
Daily housekeeping
  • Mountain view
  • 635 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi

Premium Room with Tatami Area and Open-Air Bath A

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 524 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | Minibar, in-room safe, desk, free WiFi

Luxury Room with Tatami Area and Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 807 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Bathtub

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Spring water bathtub
Minibar
Free bottled water
Electric kettle
  • Mountain view
  • 595 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Superior Twin Room, Bathtub

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 723 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
  • 806 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Twin Room with Shower (Kakumeikan), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Free bottled water
Electric kettle
Daily housekeeping
  • Mountain view
  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • 947 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 947 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV

Premium Room with Tatami Area and Open-Air Bath B

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 617 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • 807 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
Free bottled water
  • Mountain view
  • 958 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,454 reviews
The price is $420
$380 nightly
$420 total
Jun 10 - Jun 11
Hakone Kowakien TEN-YU
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About the neighborhood

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523

What's nearby

  • Hakone Kowakien Yunessun - 3 min drive - 3.7 km
  • Hakone Shrine - 3 min drive - 3.7 km
  • Lake Ashi - 4 min drive - 4.0 km
  • Hakone Open Air Museum - 4 min drive - 4.4 km
  • Hakone Gora Park - 5 min drive - 4.7 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone Gora Station - 12 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬4 min drive
  • ‪Bakery&Table箱根 - ‬4 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬6 min drive
  • ‪Cheese Terrace - ‬3 min drive

About this property

Matsuzakaya Honten

When you stay at Matsuzakaya Honten, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Lake Ashi. Free perks include WiFi and self parking. Also, Hakone Open Air Museum and Hakone Shrine are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Arcade/game room
  • Traditional architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Soap
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:30 PM
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Does Matsuzakaya Honten offer free cancellation for a full refund?

Yes, Matsuzakaya Honten does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matsuzakaya Honten?

Sorry, pets aren't allowed.

Is parking offered on site at Matsuzakaya Honten?

Yes, there's free self parking.

What are the check-in and check-out times at Matsuzakaya Honten?

Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 11 AM.

What is there to do at Matsuzakaya Honten and nearby?

Onsite recreation at Matsuzakaya Honten includes hot springs. Matsuzakaya Honten also has an arcade.

Are there restaurants at or near Matsuzakaya Honten?

Yes, there's an onsite restaurant.

What's the area around Matsuzakaya Honten like?

Matsuzakaya Honten is a short 14-minute walk from Buddhist Stoneworks at Motohakone and 18 minutes' walk from Hakone Yunohana Golf Course.

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Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
Onsen
Trip
Amenities
Private bathroom
Ryokan
Culture

What guests liked

  • The restaurant offered an excellent dining experience with attentive staff, delicious meals, and a variety of options. (5 reviews)
  • Breakfast was a highlight, with proper Japanese breakfasts that lasted all day and delicious full dinners included. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautifully kept, historic ryokan with own hotspring.
1-night trip

10/10

Amazing service and hospitality!
1-night trip

10/10

The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
1-night trip

10/10

Great experience, great staff, great accommodation and great food.
1-night trip

10/10

The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
1-night trip

10/10

Lovely staff, service, food, and onsens!
1-night trip

10/10

great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
1-night trip

10/10

What a great experience!
1-night trip

10/10

Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
2-night trip

10/10

A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
2-night trip

10/10

All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
2-night trip

10/10

Great staff. Excellent diner. Excellent privet onsan
2-night trip

10/10

Excellent service and good dinning experience
1-night trip

10/10

our fourth trip to Japan and this was one of the most special experiences.
1-night trip

10/10

Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
2-night trip

10/10

Nice dinner, nice service
1-night trip

10/10

Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
1-night trip

10/10

Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
2-night trip

10/10

Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
1-night trip

10/10

What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
2-night trip

10/10

Very kind staff in restaurant and who are in charge of front desk
2-night trip

10/10

The experience we had was simply fantastic! The onsens are so nice, the food is amazing and the rooms are beautiful. The staff made sure we had everything we needed, and were so friendly and welcoming. The complimentary bar was great as well. I had high expectations after reading the great reviews and it was better than I even thought!
1-night trip

10/10

We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.
1-night trip

10/10

Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
1-night trip

10/10

Most attentive and incredible service I've ever experienced. It's a truly beautiful and unique experience you won't forget.
1-night trip