The room was extremely clean, and well appointed with bags filled with shampoo, shower gel, dishwasher tablets, fresh dish sponges, and even shower caps. The kitchen was perfect and well stocked with pots pans and cutlery as needed. The check in process is where this property lost points due to faffing with codes that hadn’t been sent and needing to make phone calls to get what should have been sent. Otherwise, a seamless stay. Also one less star for the fact the room does not have a safe, and there is no safety chain or even a lock on the door - you just close it and of course it locks. But no “clunk — I’ve closed up for the night feeling” was just one detail that would have been nice. You can’t beat the location of this property, its steps from the central market place Christmas market, and a 5 min walk from the mountain rail line that takes you up to the zoo, the Zaha Hadid station, and onwards up to the Top of Innsbruck. Super recommend, and I would stay here again when coming back to the city.