Located near Hinoki Village and Alishan Forest Railway Garage Park, Hsin Hotel offers a relaxing retreat with brunch at the on-site restaurants, coffee in the lobby or cafe. Explore Chiayi Old Prision Museum or unwind in the garden while kids play at the arcade/game room.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Bar
Free parking
Laundry facilities
Gym
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Free children's club
Fitness center
Free use of bicycles
Coffee shop/cafe
Conference center
Business center
4 meeting rooms
Terrace
24-hour front desk
For families (6)
Children stay free
Children's club (free)
Playground on site
Garden
Terrace
Daily housekeeping
The current price is $96
$96
includes taxes & fees
$91 per night
Apr 22 - Apr 23
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Japanese Kid-Friendly Triple Room-B
Japanese Kid-Friendly Triple Room-B
Highlights
Soundproofed
Air conditioning
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
Hair dryer
City view
344 sq ft
Sleeps 3
3 Twin Beds
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
City view
Sleeps 4
2 Double Beds
View all photos for Japanese Kid-Friendly Triple Room-A
Japanese Kid-Friendly Triple Room-A
Highlights
Soundproofed
Air conditioning
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
Hair dryer
City view
312 sq ft
Sleeps 3
3 Twin Beds
View all photos for Elite Triple Room, Multiple Beds
Elite Triple Room, Multiple Beds
Highlights
Soundproofed
Air conditioning
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
Hair dryer
City view
356 sq ft
Sleeps 3
1 Large Twin Bed and 1 Queen Bed
View all photos for Family Quadruple Room
Family Quadruple Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
City view
388 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
City view
313 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Soundproofed
Air conditioning
LED TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
Hydromassage showerhead
City view
473 sq ft
Sleeps 4
4 Twin Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Select Comfort bed
Private bathroom
City view
345 sq ft
Sleeps 2
1 Queen Bed
View all photos for Executive Suite
Executive Suite
Highlights
Soundproofed
Air conditioning
LED TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
Hydromassage showerhead
City view
Sleeps 4
2 Queen Beds
View all photos for Superior Kid-Friendly Family Room
Alishan Forest Railway Garage Park - 3 min drive - 2.4 km
Hinoki Village - 4 min drive - 2.5 km
Kuai Yi Forest Village - 4 min drive - 2.6 km
Wenhua Road Night Market - 5 min drive - 3.7 km
Jia-Le-Fu Tourism Night Market - 6 min drive - 5.3 km
Getting around
Chiayi (CYI) - 22 min drive
Kaohsiung Intl. Airport (KHH) - 100 min drive
Taoyuan International Airport (TPE) - 151 min drive
Songshan Airport (TSA) - 128.1 miles/206.2 km
Chiayi Beimen Station - 8 min drive
Chiayi Station - 11 min drive
Chiayi Jiabei Station - 12 min walk
Restaurants
好市多 - 7 min walk
雪嶽山 - 16 min walk
北興老牌魯熟肉 - 19 min walk
摩斯漢堡 - 17 min walk
新港鴨肉焿 - 18 min walk
About this property
Hsin Hotel
Featuring a free kids' club, Hsin Hotel puts you within a 10-minute drive of Wenhua Road Night Market. Guests can visit the fitness center for a workout or grab a bite to eat at 頤粵軒, one of 2 restaurants, which serves dim sum and is open for lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli, and free bike rentals. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
174 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Playground
Children's games
Toys
Baby bath
Bed rails
Working away
Business center
4 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Romance packages
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
Fitness center
Arcade/game room
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Lockers available
Reception hall
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Doorbell and phone notification
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Bed sheets provided
Freshen up
Electronic bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
頤粵軒 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required.
宴會廳 - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
咖啡廳 - Overlooking the garden, this lobby lounge specializes in Fusion cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TWD 480 for adults and TWD 280 for children
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City
Frequently asked questions
Does Hsin Hotel offer free cancellation for a full refund?
Yes, Hsin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hsin Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hsin Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hsin Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hsin Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center, an arcade, and a picnic area. Hsin Hotel also has a garden.
Are there restaurants at or near Hsin Hotel?
Yes, there are 2 onsite restaurants, featuring dim sum and garden views.
What's the area around Hsin Hotel like?
Hsin Hotel puts you in East District, in the heart of Chiayi City. Popular attractions include Wenhua Road Night Market, which is 5 minutes away by car.
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Hsin Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 11, 2025
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Swee Huat
Swee Huat, 4-night trip
10/10 Exceptional
Nov 20, 2024
Great family hotel in Chiayi
Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Peter
Peter, 1-night trip
10/10 Exceptional
Nov 28, 2024
Awsome Facility, friendly staff
Shufang
Shufang, 2-night trip
10/10 Exceptional
Dec 4, 2024
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Scott
Scott, 1-night trip
10/10 Exceptional
May 6, 2023
Spacious room and lots amenities in the hotels, good for family trip:)
Dennis
Dennis, 2-night trip
8/10 Very good
Jun 27, 2024
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
John
John, 4-night trip
10/10 Exceptional
Jan 25, 2023
Good choices on the breakfast buffet
C. Jay
C. Jay, 1-night trip
8/10 Very good
Aug 10, 2023
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Poh Kee
Poh Kee, 3-night trip
6/10 Good
Jun 15, 2024
Local 5-star with toilet stench
Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Verified traveler
2-night trip
10/10 Exceptional
Nov 17, 2023
This is by far the most kid friendly hotel I’ve stayed in Taiwan.
There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too.
Totally worth it for families who are travelling with their little ones.
The design of the lobby was cute and grand at the same time 👍
Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden.
Room was of a good size with bath tub! Overall, very good impression of the hotel.
Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍
Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Boon Yen
Boon Yen, 1-night trip
10/10 Exceptional
Apr 8, 2025
Hungchieh
Hungchieh, 1-night trip
10/10 Exceptional
Feb 13, 2025
房間大舒適,兒童遊樂設施偏小小孩使用居多,工作人員很親切。
YUCHU
YUCHU, 1-night trip
10/10 Exceptional
Feb 11, 2025
yiju
yiju, 1-night trip
10/10 Exceptional
Feb 9, 2025
WEI CHE
WEI CHE, 1-night trip
8/10 Very good
Feb 1, 2025
Verified traveler
1-night trip
8/10 Very good
Jan 23, 2025
Verified traveler
1-night trip
10/10 Exceptional
Jan 18, 2025
아리산을 방문하기 위한 전초기지로 선택한 자이의 hsin호텔, 깨끗하고 구조도 좋고 잘 쉬다 갑니다.아이들까지 4인 가족이 한방에 머물수 있는 싱글침대4개짜리로 정말 어렵게 구한 숙소입니다 방2개를 구할수도 있지만 가족여행이니 함께 다니고 먹고 자며 함께해야 더 친해진다는 여행목표를 가지고 선택한 숙소였습니다 거기에 싱글침대 4개인 방은 정말좋은 선택이었습니다 다음날 아리산도 잘 다녀왔고 조식도 맛있었고 정말 잘 쉬다갑니다 감사합니다