Escape to Best Western Heritage, an upscale hotel near Kolatoli Beach. Enjoy a relaxing stay with breakfast buffet, a rejuvenating spa session or unwind at the outdoor pool. Take advantage of free self parking and bike rentals for easy exploration.
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
What's nearby
Kolatoli Beach - 1 min drive - 0.8 km
Burmese Market - 2 min drive - 2.3 km
Laboni Beach - 2 min drive - 2.3 km
Sugandha Beach - 2 min drive - 2.3 km
Cox's Bazar Beach - 3 min drive - 3.4 km
Getting around
Cox's Bazar (CXB) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Mermaid Cafe - 13 min walk
Prasaad Paradise - 18 min walk
Sunset Bar, Sayeman Beach Resort - 6 min walk
Pirate’s Den Bar - 6 min walk
Salt - 20 min walk
About this property
Best Western Heritage
Located just 2.7 mi (4.3 km) from the airport, Best Western Heritage offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A fitness center, a terrace, and a garden are other highlights.
At a glance
DONE
Hotel size
236 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Coffee shop
Barbecue grills
24-hour room service
Traveling with children
Grocery/convenience store
What to do
Shopping
Beach nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Slippers
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Jetted bathtub
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar
Frequently asked questions
Is there a pool at Best Western Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Heritage?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Heritage?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle roundtrip.
What are the check-in and check-out times at Best Western Heritage?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in are available.
What is there to do at Best Western Heritage and nearby?
Best Western Heritage has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Best Western Heritage?
Yes, there's an onsite restaurant.
Does Best Western Heritage have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Best Western Heritage have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Best Western Heritage like?
Best Western Heritage is in the heart of Cox's Bazar, a short 10-minute walk from Kolatoli Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Heritage Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 26, 2024
Excellent service, breakfast and room
size, comfortable beds, and well trained staff
Verified traveler
2-night trip
10/10 Exceptional
Apr 17, 2025
Excellent hotel.
Exceptionally polite staff.
Highly recommend this hotel.
An excellent value for money.
We got more than our money's worth.
Motaher
Motaher, 1-night trip
10/10 Exceptional
Jul 10, 2024
Well-maintained place to stay, everyone was friendly and helpful.
Ankan Ghosh
Ankan Ghosh, 1-night trip
10/10 Exceptional
Jun 5, 2024
Great hotel to stay in coxbazar
Md Kawser
Md Kawser, 2-night trip
4/10 Fair
May 7, 2025
Bfast could be better. Checkout is slow.
Andrew
Andrew, 1-night trip
10/10 Exceptional
May 28, 2024
Property was reasonably priced, clean and staff were courteous and professional
SYED
SYED, 1-night trip
10/10 Exceptional
Apr 20, 2024
Clean, comfortable, quiet, cool.
Heather
Heather, 2-night trip
10/10 Exceptional
Feb 12, 2024
Great staff and good customer service
Oliur
Oliur, 2-night trip
6/10 Good
Jul 13, 2024
Should work on the lobby ambience and guestroom washrooms
Eftekharul Alam
Eftekharul Alam, 1-night trip
4/10 Fair
May 15, 2025
The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Mamunur
Mamunur, 3-night trip
4/10 Fair
May 14, 2025
Staff is excellent, the property needs renovating
The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow?
The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
Verified traveler
2-night trip
2/10 Poor
Aug 31, 2024
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Shawan
Shawan, 4-night trip
6/10 Good
Aug 27, 2024
I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Onike
Onike, 3-night trip
10/10 Exceptional
Dec 18, 2023
nice hotel that's a bit away from the beach
I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Jonathan D
Jonathan D, 4-night trip
6/10 Good
Feb 29, 2024
Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Ramiz
Ramiz, 1-night trip
8/10 Very good
Oct 16, 2018
Great Hotel
This facility was very nice compared to other options I saw in the area. The Hotel staff was very helpful and accommodating. They let me check in even though they had not yet received the notification from Hotels.com. Breakfasts offered a good variety of options and the staff were very helpful. My only complaint would be the mold that had built up on the ceiling and had just been painted over. I am quite sensitive to mold and after a couple of nights in the room my lungs were feeling the effects. If I were to stay here again I would definitely want to closely inspect the ceiling in the assigned before unpacking. Being in such a humid place, so close to the ocean, this may be unpreventable, but I would certainly try and find a room were the problem was not so pronounced!