Stayed at the Wingate for a mini-vacation with my wife. We had stayed here before; we like trying hotels, but decided to come back to the Wingate. First, we could not check in until 3:16 PM, 16 minutes after stated check-in time. Secondly, the indoor pool is no longer heated; the hot tub no longer works. The morning shift clerk we talked to, didn't seem to care. We will not stay at the Wingate anymore. We used to refer friends to the Wingate, but we will now share the bad decline of this hotel with our friends.