In the heart of Hanoi, JM Marvel Hotel & Spa offers an upscale retreat with a daily manager's reception, coffee shop/cafe and bar. Guests can unwind with a massage or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
Hanoi Old Town Night Market - 8 min walk - 0.7 km
Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
Hanoi Opera House - 18 min walk - 1.6 km
Getting around
Noi Bai Intl. Airport (HAN) - 23 min drive
Hanoi Long Bien Station - 7 min drive
Hanoi Giap Bat Station - 7 min drive
Hanoi Railway Station - 14 min walk
Airport shuttle (surcharge)
Restaurants
Maazi Restaurant - 1 min walk
Bún Chả Đắc Kim - 2 min walk
Phở Bò 8A - Hàng Da - 1 min walk
Bún Chả Hùng Lẩu 06 Ngõ Trạm - 2 min walk
Cultra Taproom - 1 min walk
About this property
JM Marvel Hotel & Spa
JM Marvel Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. This Art Deco hotel is also just a 5-minute drive from Hanoi Old Town Night Market and Ho Chi Minh Mausoleum. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
45 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Traveling with children
Free babysitting
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
01 building/tower
Built in 2018
Safe-deposit box at front desk
Full-service spa
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Turndown service
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi
Frequently asked questions
Does JM Marvel Hotel & Spa offer free cancellation for a full refund?
Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JM Marvel Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at JM Marvel Hotel & Spa?
Sorry, there's no onsite parking at JM Marvel Hotel & Spa.
Is airport shuttle service offered by JM Marvel Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
What are the check-in and check-out times at JM Marvel Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JM Marvel Hotel & Spa and nearby?
JM Marvel Hotel & Spa has a spa.
Are there restaurants at or near JM Marvel Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around JM Marvel Hotel & Spa like?
JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers recommend the hotel for its walkable location.
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Reviews
JM Marvel Hotel & Spa Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
10
Staff & service
9.2
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as fresh, delicious, and exceptional by multiple guests. (41 reviews)
Airport shuttle service was reliable and efficient with a personalized pick-up process. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Restaurant
Bed
View
Food
Spa
Amenities
Reviews
10/10 Exceptional
Jun 26, 2025
Great hotel.
Soo Ja
Soo Ja, 6-night trip
10/10 Exceptional
Sep 13, 2025
Amazing service
The service that I received at JM Marvel was superb. So very welcoming from the start and they couldn’t have been more helpful and thoughtful with helping me with my trip to Ha Long Bay. My room (702) was amazing with a 4 poster bed and balcony overlooking the city. The roof top bar was also a lovely retreat and a good place to rendezvous with friends.
Chris
Chris, 1-night trip
10/10 Exceptional
Aug 20, 2025
Great staff
Hien bui was amazing. She really looked after me during my stay and went above and beyond. The hotel is lovely, great location but it is the staff is what makes this hotel so special. Thank you so much
Verified traveler
1-night trip
10/10 Exceptional
Apr 29, 2025
Stayed here twice, before and after a trip to Ha Long Bay. Both stays were excellent
Andrew
Andrew, 1-night trip
10/10 Exceptional
May 30, 2025
We were transferred to G M PREMIER hotel which was absolutely fantastic great staff who looked after our every need.
Brian
Brian, 4-night trip
10/10 Exceptional
Mar 5, 2025
5 star service
This hotel is lovely, great location and the staff are so attentive and helpful
Aysha
Aysha, 1-night trip
10/10 Exceptional
May 19, 2025
Staff is kind and helpful. Very clean, buffet breakfast exceptional.
Danielle
Danielle, 2-night trip
10/10 Exceptional
May 12, 2025
This is a lovely french inspired hotel near the famous Train Street. Service was exceptional.
Michael
Michael, 1-night trip
10/10 Exceptional
May 22, 2025
Staff were very accommodating to all our needs. Location is perfect and within walking distance to most areas that are highly recommended to see in Hanoi. Rooms are very cozy and comfortable. Would highly recommend this hotel to anyone.
Colin
Colin, 1-night trip
10/10 Exceptional
Mar 27, 2025
Excellent hotel. The staff were particularly courteous and kind, the concierge was fantastic. Highly recommend this hotel.
Sathish
Sathish, 1-night trip
10/10 Exceptional
Apr 29, 2025
Stayed here twice, before and after an overnight trip to Ha Long Bay. It's well located, within walking distance of quite a few places. Rooms are well appointed, and staff are friendly and helpful.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jan 7, 2025
I love this property, the staffs were awesome, and the breakfast was great
Frank
Frank, 3-night trip
10/10 Exceptional
Feb 25, 2025
Staff were very helpful and very nice. Location was great.
Vi
Vi, 5-night trip
10/10 Exceptional
Dec 14, 2024
This was a great quaint and lovely property and the staff was excellent!
Kim
Kim, 4-night trip
10/10 Exceptional
Apr 23, 2025
Quiet and very comfortable
Shane
Shane, 1-night trip
10/10 Exceptional
Feb 1, 2025
Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Jane
Jane, 3-night trip
10/10 Exceptional
Jun 8, 2025
It was wonderful.. they really took care of us.. it was my sisters birthday month and they gave us a beautiful surprise by upgrading us to a bigger room and even decorating it with balloons and cake
They didn’t have to do it and we never expected as the actual birthday was more than 2 weeks away
MEDHA
MEDHA, 1-night trip
8/10 Very good
Jan 22, 2025
Very helpful staff
Clean , good condition rooms very close to walk around old town
Wasn’t the best breakfast but there are reasonable amount of choice
Kevin
Kevin, 2-night trip
10/10 Exceptional
Mar 27, 2025
Great location within walking distance to Train Street, shops, a pharmacy and convenience store. The restaurant and bar on site had great drinks and food. Staff was friendly and helpful.
Nicole
Nicole, 4-night trip
10/10 Exceptional
Dec 2, 2024
The staff were great, helping us plan trips
Pearl
Pearl, 1-night trip
10/10 Exceptional
May 13, 2025
Wonderful hotel in a great location. The staff were incredibly friendly and helpful, going above-and-beyond to make our stay comfortable. There was construction happening in the building next door and they responded immediately to address the noise and offer us complimentary spa treatments and the spa is magnificent! The room was beautiful and comfortable. The rooftop bar was a great place for afternoon drinks. Breakfast was included and offered everything. Overall, I’d highly recommend this hotel.
Beverley
Beverley, 2-night trip
10/10 Exceptional
Mar 18, 2025
Absolutely fantastic
A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful.
They really will do everything they can to ensure you have a great holiday.
Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
Caroline
Caroline, 3-night trip
10/10 Exceptional
Oct 17, 2024
Great location!
Great staff!
Great hotel!
Luis
Luis, 2-night trip
10/10 Exceptional
Apr 15, 2025
What a beautiful and well located boutique hotel in Old Quarter of Hanoi. The staff were amazing from check in to check out! JM Marvel was our “home base” and we returned 3 times to our Hanoi home. Ny was our main point of contact and he pampered us and we were very well treated by the entire staff, but Ny was exceptional! Highly recommend!
Catherine
Catherine, 5-night trip
10/10 Exceptional
Dec 6, 2024
This was a wonderful property. I wish I could always stay at such a well maintained facility.