Skip to main content

Elia Palazzo Hotel

4.0 star property
Hotel within walking distance of Old Venetian Harbor

Choose dates to view prices

In the heart of Chania Town, Elia Palazzo Hotel offers a refined retreat with in-room WiFi and a charming terrace. Previous guests rave about their stay, which often includes taking advantage of dry cleaning services and concierge assistance.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, Hot Tub, Ground Floor

Classic Room, Hot Tub, Ground Floor | In-room safe, desk, soundproofing, iron/ironing board

Classic Room, Hot Tub, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Bathrobes
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Balcony

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Bathrobes
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Superior Room | Balcony
Elia Bettolo
  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 204 reviews
$89 nightly
The price is $103
Jan 7 - Jan 8, 2026
Total with taxes and fees
Elia Bettolo
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Theotokopoulou 54, Chania, 73131

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Maritime Museum of Crete - 2 min walk - 0.2 km
  • Chania Lighthouse - 2 min walk - 0.2 km
  • Chania Central Market - 9 min walk - 0.8 km
  • Nea Chora Beach - 10 min walk - 0.9 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ταμάμ (Tamam) - ‬3 min walk
  • ‪Galileo Cafe - ‬3 min walk
  • ‪Remezzo - ‬4 min walk
  • ‪Amphora - ‬2 min walk
  • ‪Lithos - ‬4 min walk

About this property

Elia Palazzo Hotel

Elia Palazzo Hotel puts you in a great location, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and mountain biking. Also, this hotel is within a short drive of Port of Souda.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 1312 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Helicopter/airplane tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Elia Palazzo Hotel Chania
Elia Palazzo Chania
Elia Palazzo
Elia Palazzo Hotel Hotel
Elia Palazzo Hotel Chania
Elia Palazzo Hotel Hotel Chania

Frequently asked questions

Does Elia Palazzo Hotel offer free cancellation for a full refund?

Yes, Elia Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Elia Palazzo Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Elia Palazzo Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Elia Palazzo Hotel?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.

What are the check-in and check-out times at Elia Palazzo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Elia Palazzo Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation onsite includes helicopter/airplane tours.

What's the area around Elia Palazzo Hotel like?

Elia Palazzo Hotel is a short 1-minute walk from Old Venetian Harbor and 12 minutes' walk from Nea Chora Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Elia Palazzo Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with a wide variety of hot and cold options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Breakfast
Service staff
Walking
Amenities

Reviews

8/10 Very good

Great location, loved the breakfast, staff very helpful. Spent time on the small balcony overlooking pedestrian street. Bed was very comfortable too.
Scott, 4-night trip

10/10 Exceptional

Spotless room with balcony. We arrived earlier than expected and the room was already prepared for us. Great breakfast, hot and cold food with plenty of choice. Hotel is very well located for exploring Chania and would use again
Julie, 1-night trip

10/10 Exceptional

Lovely hotel on a great street! Just outside of the main harbour and only took 3 minutes to get there, great breakfast, lunch, and dinner spots all around! Would definitely stay here again.
Michael, 5-night trip

8/10 Very good

Property close to old port restaurants and shopping
Sandra, 2-night trip

8/10 Very good

Great location and close to waterfront. Nice hotel but a little dated. Reception was very helpful and breakfast was excellent. Close to beach.

10/10 Exceptional

Awesome Experience, staff super friendly and helpful. Although property is hundreds of years in or but the Rooftops rooms were all upgraded and clean. Location is the best if you like to experience living in the old town experience. 👍👍
Mena, 5-night trip

10/10 Exceptional

Charming hotel in the old town with a friendly helpful staff and wonderful breakfast. Was a wonderful location from which to explore Chania.
Marion, 2-night trip

10/10 Exceptional

We only stayed one night. They let us store our luggage when we arrived early in the morning. The location is stellar, in the old town. But there was no parking, so we parked 15 minutes away and had to walk in with our luggage. Our room was large and clean.
Sarah, 1-night trip

10/10 Exceptional

Great location, room and amenities are exactly as advertised. Breakfast was excellent!!! We enjoyed our stay.
Olena, 1-night trip

10/10 Exceptional

Excellent time in Chania

Nice cute boutique hotel with very good breakfast in the old town.
2-night trip

10/10 Exceptional

Amazing
Evan, 9-night trip

10/10 Exceptional

Excellent

Fantastic hotel and staff. Parking is close by. Great location to Venetian port and in the old town. Would have loved to have stayed longer.
Deborah, 2-night trip

10/10 Exceptional

Great location, quiet, spacious, great shower. We had to leave early in the morning so they packed us a huge takeaway breakfast.
Belinda, 1-night trip

10/10 Exceptional

Lovely hotel. In a great area and walkable to all the shops and resultants. Great rooftop deck. Very peaceful.
Cindy, 1-night trip

8/10 Very good

The women running the property were lovely, especially Maria, the breakfast Chef. Each day she surprised us with delicious tasty Greek treats! Absolutely amazing. The property was clean and comfortable. No fault of management, there is some noise at night from the adjacent restaurants. A sleep app can drown it out though! The women were all great here and welcoming.
Kimberly, 3-night trip

10/10 Exceptional

Beautiful, clean, spacious room. Staff was very nice. Went above and beyond. We would definitely stay here again.
Sandra, 2-night trip

4/10 Fair

To noisy in the morning

Kind staff etc. The main entrance door to our room where not sound proff which made our 2 night not a relaxed stay specially at 05-10.00 o'clock in morning a lot of noice from the kitchen and people going up and down on the stairs. The rest a bit old. You asked us and we reply Hotels.com in an honest way.
Andreas, 2-night trip

10/10 Exceptional

Very nice stay

Very nice hotel at the very good place. Excellent breakfast, big rooms and beautiful place. Only little thing there should have been A wine bottle ready in the room for silver client and there was not and there wasn’t anyone at the reception in the evening or in the morning before we left so we could not ask for that. But all the other things were great.
Mari, 1-night trip

8/10 Very good

Very nice and welcoming staff. The roof deck photos are misleading because it looks like it is a lounge area that serves meals or drinks, but there’s no furniture up there and they do not serve up there.

8/10 Very good

The staff is very friendly and helpful. It's a small hotel and it needs some renovations. The room isn’t soundproof at all; I could hear the neighbors all the time.
Davide, 5-night trip

10/10 Exceptional

Great value

Well-situated hotel for old town Chania that is close to the lighthouse, shops and dining. No elevator, but bellman will assist during regular hours. (3 story hotel). Small bathroom. Fantastic service, we left both days before breakfast hours and hotel packed it for us the night before.
Maria, 2-night trip

10/10 Exceptional

Beautiful hotel. Breakfast was wonderful. The lady at the front desk was phenomenal. We were staying with friends in Old Town Chania for a week and there are no cars within the city. She outlined a map and it was quite a walk with our suitcases but we never got lost. Great customer service. Tell her Thankyou.
Alicia, 1-night trip

8/10 Very good

Highly recommend 😊

Loved this hotel which is also in a perfect location just close enough to the harbour but set in a quieter location. On arrival there was a mix up with our room but once sorted we did not occur any other problems. Our room was lovely with comfy beds and pillows!! The walk in shower was delightful to come back too. All staff were friendly and exceptionally helpful. We would highly recommend and would definitely return back.

10/10 Exceptional

Great!

Really great service, kind and welcoming personnel, and great room. The only negative thing I have to say is that the beds were a little too hard for me, but that’s a personal opinion. I have a pretty hard bed at home so I like them that way, but these were on the brink of to hard.
Isac, 4-night trip

10/10 Exceptional

It only need to clarify that they don't have a parking and the guess must find an available spot on the street.
Marco Antonio, 2-night trip