On Bintan Island's sun-kissed shores, Cassia Bintan offers an upscale retreat. Tee off on the 18-hole golf course, unwind at the beach bar or poolside bar, and enjoy international cuisine at Lotus Cafe. With a private beach and free in-room WiFi, this eco-certified aparthotel is perfect for soaking up some sun.
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
What's nearby
Bandar Bentan Telani Ferry Terminal - 14 min drive - 8.6 km
Lagoi Bay Lake - 20 min drive - 11.6 km
Plaza Lagoi - 23 min drive - 13.1 km
Lagoi Bay Beach - 23 min drive - 13.1 km
Bintan Lagoon Resort Golf Club - 29 min drive - 19.4 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 16.3 miles/26.2 km
Singapore Changi Airport (SIN) - 27.1 miles/43.6 km
Airport shuttle (surcharge)
Free ferry terminal shuttle
Restaurants
Sugarbeats - 18 min drive
Warung Pak Lagoi - 18 min drive
Campus Rose - 14 min drive
Marine Cafe - 14 min drive
Ginger Root Lounge - 17 min drive
About this property
Cassia Bintan, part of Banyan Group
Bring the kids when you stay at Cassia Bintan, part of Banyan Group in Bintan and they can enjoy the free kids' club. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A beach bar and a children's pool are other highlights, and apartments offer kitchens and balconies or patios. Fellow travelers say great things about the helpful staff.
At a glance
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Property size
81 apartments
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Supervised childcare*
Free children's club
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
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Transfers
Airport shuttle from 8:00 AM to 9:30 PM*
Free ferry terminal shuttle*
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Private beach
Beach sun loungers
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free RV, bus, and truck parking on site
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 8:00 AM - 9:30 PM
Airport shuttle on request
Free ferry terminal shuttle
Family friendly
Children stay free (see details)
Free children's club
Children's pool
Babysitting (surcharge)
Restaurants on site
Lotus Cafe
Kitchen
Stovetop
Microwave
Electric kettle
Coffee/tea maker
Cookware/dishes/utensils
Dining
1 restaurant and 1 coffee shop/cafe
1 beach bar, 1 poolside bar and 1 bar
Dining table
Minibar
Bathrooms
Shower/tub combination
Slippers
Hair dryer
Free toiletries
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
40-inch LED TV with cable service
Outdoor areas
Terrace
Balcony or patio
Barbecue grill
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Laptop workspace
Climate control
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Location highlights
Next to a golf course
Things to do
Beach volleyball on site
Water skiing on site
Snorkeling on site
Canoe on site
Fishing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
81 rooms
Here's the breakdown, no surprises
Optional extras
Airport shuttle service is offered for an extra charge of IDR 714000 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 7 years old are only allowed in the swimming pool with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan
Frequently asked questions
Is there a pool at Cassia Bintan, part of Banyan Group?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cassia Bintan, part of Banyan Group?
Sorry, pets aren't allowed.
Is parking offered on site at Cassia Bintan, part of Banyan Group?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Cassia Bintan, part of Banyan Group?
Yes, an airport shuttle is available from 8:00 AM to 9:30 PM on request. The charge is IDR 714000 per vehicle one-way.
What are the check-in and check-out times at Cassia Bintan, part of Banyan Group?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Cassia Bintan, part of Banyan Group and nearby?
Have fun with onsite activities like water skiing, snorkeling, and volleyball. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Cassia Bintan, part of Banyan Group?
Yes, Lotus Cafe offers international cuisine.
Does Cassia Bintan, part of Banyan Group have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a microwave.
Does Cassia Bintan, part of Banyan Group have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
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Cassia Bintan, part of Banyan Group Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Beach
Room
Service staff
View
Food
Breakfast
Water
Golf
Restaurant
What guests liked
The beach is described as beautiful, clean, and excellent with warm waters and white sands. (16 reviews)
Breakfast was great with a good variety of choices and nice quality food. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 23, 2025
Perfect beach
Comfortable room and perfect beach!
Verified traveler
3-night trip
10/10 Exceptional
Jul 22, 2025
Relazing stay on the beach
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Yasmin
Yasmin, 3-night trip
10/10 Exceptional
Jun 2, 2025
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Anne Kølner
Anne Kølner, 3-night trip
10/10 Exceptional
Jun 12, 2025
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
Ghie
Ghie, 2-night trip
10/10 Exceptional
Jun 4, 2025
All the staffs are very kind. Quite satisfied staying at Cassia for 5 days 4 night. Keep up the good work.
Park Jae
Park Jae, 4-night trip
8/10 Very good
Apr 18, 2025
Nice enviroment,very good and tasty breakfast. Perfect just For relaxation.
natalia
natalia, 3-night trip
10/10 Exceptional
Apr 7, 2025
Great for small families!
Great service staff!
Desmond
Desmond, 3-night trip
10/10 Exceptional
Apr 6, 2025
Amazing hospitality from staff
Lucas
Lucas, 1-night trip
8/10 Very good
Sep 7, 2025
Relaxing family holidays
Our room is on the second floor with the balcony facing the car park. There are multiple blocks with multiple stories, so do not expect ground floor balcony like those shown on photos. The staff are very friendly and helpful. Food is price like in Singapore with additional 21% taxes. Took grab to Lagoi Bay which cost >300K rupiah. Hotel provides shuttle to the same place but with limited timing. A good place for families to have a relaxing time by the beach nonetheless. Tips: make use of the free activities provided by the hotel such as tree trail and bird watching walk in the morning. Note: Their forest hike requires covered shoes.
Verified traveler
3-night trip
10/10 Exceptional
Dec 30, 2024
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Steve
Steve, 4-night trip
10/10 Exceptional
May 28, 2025
Most wonderful resort experiences in Bintan!
Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Tan Yi Quan
Tan Yi Quan, 2-night trip
10/10 Exceptional
Nov 1, 2024
Great beach, hotel is lovely, super friendly and helpful staff
Tracy
Tracy, 2-night trip
8/10 Very good
May 12, 2025
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent.
Staff English level at Cassia was not the best, a few times we had trouble communicating.
Kamsin Joanne
Kamsin Joanne, 2-night trip
10/10 Exceptional
Apr 1, 2025
Just like heaven. Nice beach and hotel
Just perfect hotel, clean good beds , super nice beach, good treatments in the Angsana Spa , very good food and the people are hust Super nice and helpfull. We have benn here almos 8 times!!! Sure we will be back!! Thanks to all the staff
Elisabeth
Elisabeth, 3-night trip
8/10 Very good
May 8, 2025
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful
Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants
I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
john
john, 3-night trip
10/10 Exceptional
Nov 2, 2024
Beautiful Island of Bintan
We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Kris
Kris, 1-night trip
8/10 Very good
Nov 13, 2023
Great beach
Tim
Tim, 3-night trip
8/10 Very good
May 26, 2024
Beachfront is great
Mabel
Mabel, 2-night trip
10/10 Exceptional
Sep 22, 2024
Excellent
Nice and friendly staff .
Clean and tidy room.
Lovely place for short vacation.
Lai chu
Lai chu, 2-night trip
8/10 Very good
Aug 5, 2023
Had a great time with family
Uday
Uday, 3-night trip
10/10 Exceptional
Sep 17, 2024
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Elisabeth
Elisabeth, 2-night trip
10/10 Exceptional
Nov 28, 2023
Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.
Kelvin
Kelvin, 3-night trip
10/10 Exceptional
Nov 27, 2023
Lovely view. Great ambience. Friendly staff.
Jaykumar
Jaykumar, 1-night trip
10/10 Exceptional
Apr 16, 2025
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas.
Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful.
Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
John
John, 1-night trip
10/10 Exceptional
Mar 16, 2023
Place to chill and relax
Nice hotel with amazing pool and sea. Best place to chill.